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【9.9 Super Sale!】BUY 2 FREE Worth S$39.90! Mibot Smart Ultra-Slim Robot Vacuum | Mop + Vacuum
1 items sold
69.00

Mibot International【9.9 Super Sale!】BUY 2 FREE Worth S$39.90! Mibot Smart Ultra-Slim Robot Vacuum | Mop + Vacuum

See all Mibot International items

Customer who recommended this item
58
Customer Satisfaction Score
90%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above $50.00 in a cart.
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Notice

Subject Register Date
Shipping with Qxpress Seller Apr 02, 2017
Normal Mail Delivery Time1/2 Seller Apr 02, 2017
Return & Exchange Policy Seller Apr 02, 2017
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Manufacturer/
Place of origin
Mibot International / Mibot International Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (25)

Customer Review (67)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 15, 2018 che***
Recommend Aug 02, 2018 Joa***
Netural Jul 29, 2018 emi***
Highly Recommend Jul 28, 2018 kop***
Recommend Jul 26, 2018 fon***
Highly Recommend Jul 25, 2018 ivy***
Netural Jul 19, 2018 eri***
Recommend Jul 16, 2018 chy***
Highly Recommend Jul 13, 2018 Hoc***
Netural Jul 12, 2018 wen***

Item Q&A(21)

Status
Question & Answer
  • Notice

    Shipping with Qxpress

    Dear All Our Valued Customers,

    Regarding shipping with Qxpress. The tracking number will be provided and updated by Qxpress after they collected. Usually take 1 to 3 working to reach customer, after tracking number updated.
    The goods never be lost for shipping with Qxpress services.

    Important Note:
    Sometimes, the tracking shown delivered and signed by Qxpress staff (usually after 2 to 3 days from the Qxpress collected date) but customer didn't receive the goods.
    It because Qxpress have some agreement with Qoo10, the Qxpress need to confirm delivered after 3 working days from collection date.
    In this case, usually customer will be receive the goods on next working day.
    Customer may contact Qxpress regarding your goods delivery details. Customer must provide them tracking no.

    Qxpress Contact:
    Email: info@qxpress.sg
    Hotline: +65-6434 8400
    (Mon to Fri: 9:00am to 6:00pm, Sat: 9:00 to 2:00pm)
    eMedic
  • Notice

    Normal Mail Delivery Time1/2

    Here we like to highlight one thing many people misunderstand or mislead for SINGPOST POSTAGE DELIVERY.

    Parcel delivery is 2-5 working days (Note is working day, which mean sat/sun not counted) This is even stated in singpost website the link here http://www.singpost.com/send-receive/sending-within-singapore/ordinary-mail-local
    eMedic
  • Notice

    Return & Exchange Policy

    Submission of claims
    Any return or exchange of items will be applicable within 14 days upon receiving of the item

    Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Contact seller through Q&A, redelivery for exchange will be arrange

    Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end.
    Return the defective item if seller request otherwise the defective item do not need to return
    eMedic
  • Notice

    Normal Mail Returned Area

    This Area is only mean for eMedic (Normal mail delivery)
    Undelivered / Parcel Return / Lost & Found

    To check for Returned mail/parcel check on the link page. We take picture of all returned parcels and put in this listing below. You may check and search if you have not received your normal mail delivery for 1-2 weeks later thank you


    Please copy and paste the link below :
    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=516549362
    eMedic
  • Notice

    Did not receive the item?

    Non-receipt Claim issue (Did not receive the item )
    All our delivery are using Qexpress which come with tracking number. Link http://www.qxpress.asia/eng/html/customer_tracking.html
    Please make an effort to check your tracking number before issuing non-receipt claim. And please to contact us if tracking issue not correct example item sent but yet to received it. We will investigate the issue with Qxpress, your email maybe require for follow up case.

    For Singpost normal mail delivery. If you still did not receive the item after 14 days the item was ship out, please contact seller thru Q&A.
    Items ship out under 14 days will only consider as delay and seller will only consider signpost lost the mail after 14 days.

    Please contact seller first before issuing any exchange, non-receipt claim. If you really want to issue the claim, you must clear the claim after the case was solved.
    eMedic
  • Notice

    Normal Mail Delivery Time 2/2

    Alot of people have this confuse 1st the item is like letter delivery next day recevied ! Wrong your item is a parcel or Non-Standard Mail.

    2nd Singpost very efficacy i doubt they are slow or will have such a long delay or lost of mail. Wrong ! Singpost even stated they have lots of undelivered mail and stood at around 5%.

    3rd many people like to use this scenario, i got buy many things at Qoo10 normal mail delivery all received within 3-5 days but yours now over 5 days still not received ! Its is impossible please send me the item ! Well please we don't need to hold your parcel. The delivery is all along by Singpost if your parcel being delay is 1 of the few % which is why longer then usual lead time.

    So please even if stated 2-5 workings afew % might received up to 3 weeks later !! Unbelievable and impossible !! Fine well call this number to find out yourself Singpost contact 1605 (24/7 Customer Care Hotline) Thank you
    eMedic
  • Answered
    Question
    cin******* 2018-08-02
    Answer
    have to soak in water and paste on the velcro, no water tank
    eMedic 2018-08-02
  • Answered
    Question
    ama******* 2018-07-30
    Answer
    Private Enquiry
    eMedic 2018-07-30
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ama******* 2018-07-29
    Answer
    1 main brush inside the robot.
    eMedic 2018-07-30
  • Answered
    Question
    ama******* 2018-07-27
    Answer
    yes, what is your order number?
    eMedic 2018-07-27
    Question
    i havent place order yet, still have another question. is additional battery necessary? in your opinion?
    how long can one battery last?
    Answer
    additional battery is for stansby using, or you may have a bigger place for vacuum.
    Question
    Sorry I mean how long can one battery last before spoil? One year? Two years?
    Answer
    Sorry, I not sure for that. Thx.
    Question
    So if I don't buy additional battery
    And next time battery spoil.
    I can buy from you battery alone?
    Answer
    yes, can buy the battery only
    Question
    the price in my cart was $59, now dont know why $69
    can you amend the pricing?
    im ready to pay
    Answer
    is $59 the promotion price? we didn't do any adjustment for it.
    Question
    when i added it was $59
    now $69 :(
    Answer
    it's the promotion price set by Qoo10, we can't adjust the pricing whenever as we like, they will investigate us.
    Question
    oh dear...
    Question
    IT Mall selling $58 now
    Question
    does your mibot have a main brush?
    Answer
    we have run out of stock for main brush
    Question
    so the product doesnt come with main brush?
    Question
    so the product doesnt come with main brush?
    Question
    the product itself got any main brush, side brush and mop?
    Answer
    inside already have a main brush. it full set.
    Question
    Does the set come with Side brush and mop?
    Answer
    yes.
  • Answered
    Question
    sou******* 2018-07-11
    Answer
    Private Enquiry
    eMedic 2018-07-11
  • Answered
    Question
    mic******* 2018-07-10
    Answer
    the battery is rechargeable.
    eMedic 2018-07-11
  • Answered
    Question
    sea******* 2018-06-04
    Answer
    please request exchange from your system, and request qxpress for pick up. once we receive it, we can do refund. thanks
    eMedic 2018-06-04
  • Answered
    Question
    ziq******* 2018-05-30
    Answer
    more detail at list page. thanks
    eMedic 2018-06-01
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