Items will be pack according to what customers ordered in the system.
Request to change color, size, design or address in the memo/Message System will be ignored.
DO NOT STATE ANYTHING IN MEMO, ORDERS PRINT OUT BY QOO10 SYSTEM,
MEMO IS NOT SHOWN IN WAYBILL PRINTOUT.
Do not state changes in the message system as we may not read the message in time and parcel will be sent out. Any changes you may cancel the order and re-order again.
If you wish to provide some remarks to qxpress courier, please state in the address part NOT memo.
If you ordered wrongly or other reason, please cancel the order and replace a new order. Thanks.