ELG HOME
ELG HOME Join Fellow
24,500 Fellows
MINISHOP RATE 90%
9.90

Microwave Oven Rack Kitchen Shelf/Multi Purpose Kitchen Organizer/Stainless Steel/Storage/organizer


Customer who recommended this item
1397
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
ELG HOME ASSEMBLY SERVICES Seller Aug 14, 2016
NON-RECEIPT POLICY Seller Jun 02, 2016
TERMS & CONDITIONS FOR DELIVERY Seller Jun 02, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

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Photo Review (550)

Customer Review (1,496)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 18, 2018 day***
Highly Recommend Jul 16, 2018 jon***
Highly Recommend Jul 13, 2018 ari***
Highly Recommend Jul 12, 2018 Psv***
Highly Recommend Jul 11, 2018 min***
Highly Recommend Jul 11, 2018 max***
Highly Recommend Jul 10, 2018 yee***
Recommend Jul 09, 2018 sea***
Highly Recommend Jul 05, 2018 nsk***
Highly Recommend Jul 01, 2018 lim***

Item Q&A(148)

Status
Question & Answer
  • Notice

    ELG HOME ASSEMBLY SERVICES

    ELG HOME products are designed to be assembled by you. That way, you save the most money. However, if you prefer, our professional crew will provide assembly service and all the assembly process will be completed in our warehouse before deliver to your doorstep. This is to avoid your unnecessary waiting time during the assembly process at your home.

    If you decided after bringing your products home that you need help with assembly after all, there will be a call-out charge of $20 per trip. We will help you complete the installation step in our warehouse and performing 1 to 1 exchange for your product. Please make sure to repack the item in original condition to assist the process. Thank you.

    How much does it cost?
    There is an assembly group price for each furniture unit so it is easy to calculate the total price of assembly. All furniture fall into one of the price groups: $5,$10, $15, $20 and $25

    Total fee is $20 per trip + Price Groups
    ELG HOME
  • Notice

    NON-RECEIPT POLICY

    If you do not receive your item within 14 days after order was placed. You may initiate the non-receipt claim process by email to our After Sales Team at elghome@outlook.com. Our Staff will assist you the whole process. However, there will be a 90 days expired period for non-receipt claim, we are not responsible to any claim which was filed after 90 days of purchase date. To avoid this, please file the claim ASAP if you realized that your item was loss. Thank you!
    ELG HOME
  • Notice

    TERMS & CONDITIONS FOR DELIVERY

    Qxpress is our default delivery option in most items. We strongly recommend buyer to choose Qxpress as it is faster,come with insurance and tracking number.

    Singpost Normal mail is the cheapest shipping method in Singapore and this delivery option is not traceable and have risk of losing.If you still did not receive the item after order status have been changed to "Delivered", please email to our After Sales Team at elghome@outlook.com before filing for 'Non-receipt Claim' . Our After Sales Team will check over the matter from our end and quickly assist you in any after sales inquiry. Thank you.
    ELG HOME
  • Notice

    STORE PICKUP & E-VOUCHER

    *Please note: E-Ticket/Voucher over 14 days will not be accepted as it has already expired!

    E-TICKET/Voucher will expired within 14 days, please print your e-voucher for redemption of your item during collection. Redemption process will be affected without E-ticket/Voucher/E-receipt

    Due to manpower limitation , visiting/self collect in our warehouse is strictly by appointment only. Please email to us at elghome@outlook.com (mailto:elghome@outlook.com) before visiting to avoid a waste trip. Alternatively, you may sms to our person in charge to make appointment.

    Contact Number : 90904688( SMS )
    Warehouse Address : 1 Sunview Road, #07-07, Eco-Tech@ Sunview, S(627615).
    Operating Hour: Monday to Friday (10am - 6pm), Saturday (10am-2pm), Sunday & Public Holiday off

    Your Sincerely
    ELG HOME MANAGEMENT
    ELG HOME
  • FAQ

    What should I do If i received something faulty?

    If something is faulty or incorrectly described or different from the description shown in our listing, we will provide refund of the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time and original condition with proof of purchase. We do not offer refund for item that has been installed, assembled or customised. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning.
    ELG HOME
  • FAQ

    I have received the item. Can i request Refund or Exchange If i change my mind?

    If something isn’t right or you just change your mind, we are happy to accept a return. Take a moment to read through our policy, and then head to the instructions below. Changed your mind? - Provide Refund Or Exchange - Item(s) must be returned within 30 days of purchase, together with proof of purchase. - Item(s) must be unused with all original Condition. - Free Gift seconds hand items are not eligible for a refund or exchange. If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above, so make sure you post it back to us in good time. You are responsible for any costs associated with returning the item to us including shipping cost , any currency conversion and/or local or international taxes but this is pretty rare.
    ELG HOME
  • Answered
    Question
    kua******* 2018-07-21
    Answer
    Hi,
    Good day to you.
    We have no more restock this microwave rack due to our supplier stop production.
    ELG HOME 2018-07-21
  • Answered
    Question
    ho_******* 2018-06-23
    Answer
    Hi,
    Good day to you.
    No, we have no more restock for microwave rack due to our supplier stop production.
    ELG HOME 2018-06-23
  • Answered
    Question
    dee******* 2018-05-01
    Answer
    Private Enquiry
    ELG HOME 2018-05-01
  • Answered
    Question
    eyp******* 2018-05-01
    Answer
    Private Enquiry
    ELG HOME 2018-05-01
  • Answered
    Question
    Liq******* 2018-04-25
    Answer
    Private Enquiry
    ELG HOME 2018-04-25
  • Answered
    Question
    fig******* 2018-04-16
    Answer
    Hi,
    Thank you for showing interes towards our Elghome product.
    We estimate it will restock approximate on mid of May, thank you.
    ELG HOME 2018-04-16
  • Answered
    Question
    cau******* 2018-04-08
    Answer
    Private Enquiry
    ELG HOME 2018-04-08
  • Answered
    Question
    can******* 2018-04-03
    Answer
    Hi,
    Thank you for showing interest towards our Elghome product.
    Due to shipping delay, this microwave rack estimate will be retock approximate mid of May.
    ELG HOME 2018-04-03
    Question
    Is it possible to inform me if the shipment is early?
    Answer
    Hi,
    Sure, you may left your contact number or email address here. So we can inform you once the item have replenish, thank you.
    Question
    email: 0206anne@gmail.com
    Hp: 98637879
    Answer
    Hi,
    Thank you, we will inform you once the stock have replenish.
    Question
    Thanks
    Answer
    You are most welcome....
Ask Question
Address
ECO-TECH@SUNVIEW 1 SUNVIEW ROAD #07-07
Available during
Mon - Fri : 10am -10pm Sat/Sun : 10am -2pm Public Holiday : Close

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Policy & Notice
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