JessCloset
JessCloset Join Fellow
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MINISHOP RATE 90%
Mini cardigan with pocket - Round neck design -1316
10.90

Mini cardigan with pocket - Round neck design -1316

  • Retail Price
    $39.90
    Q-Price
    Sold Out
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$26.55~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Colour
    • Green
    • Orange
    • Pink
    • Sky Blue
    • Yellow

  • Sold Out

Customer who recommended this item
115
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller Apr 22, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 22, 2016
Return & Exchange Policy Seller Apr 22, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (41)

Customer Review (125)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 18, 2018 sie***
Highly Recommend Feb 10, 2018 win***
Highly Recommend Oct 30, 2017 nat***
Recommend Apr 02, 2017 jan***
Highly Recommend Jan 16, 2017 joe***
Recommend May 27, 2016 chi***
Recommend Feb 23, 2016 san***
Highly Recommend Jan 29, 2016 eyl***
Highly Recommend Jan 05, 2016 ser***
Netural Dec 09, 2015 oh.***

Item Q&A(9)

Status
Question & Answer
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    JessCloset
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    JessCloset
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    JessCloset
  • Notice

    Shipping / delivery

    Singpost - delivery usually takes 2-3 working days
    Qxpress - delivery usually takes 1-2 working days
    Ninja Van - delivery usually takes 1-2 working days
    if you have any question about shipping,please e-mail us.
    E-mail :jessclosetcs @ gmail.com / 674 250 01
    JessCloset
  • Notice

    Contact us

    Please forward all queries and replies to JessclosetCS@gmail.com.
    Kindly do not send your requests via Shopping Talk as we're unable to receive them.
    Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
    Thanks for your understanding, JessCloset
    JessCloset
  • Notice

    Tips on mailing your item(s)

    * It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
    * Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.
    JessCloset
  • Notice

    Shipping advice

    Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
    Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
    Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
    Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.
    JessCloset
  • Notice

    Measurements

    While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.
    JessCloset
  • FAQ

    I posted my exchange request on Shopping Talk but I've not received your reply.

    If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!
    JessCloset
  • FAQ

    What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address?

    Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.
    JessCloset
  • FAQ

    I've received my item and the colour looks darker than what's shown online.

    Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.
    JessCloset
  • FAQ

    I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago.

    To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.
    JessCloset
  • FAQ

    It's been a month and my parcel hasn't arrived. Please resend my items or refund me.

    We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.
    JessCloset
  • FAQ

    I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item?

    While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.
    JessCloset
  • FAQ

    Please call me. I have a query regarding my order.

    All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.
    JessCloset
  • FAQ

    I have not received my item. Please help me check the delivery status.

    If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.
    JessCloset
  • FAQ

    I have just placed my order. Please send my item immediately as I need my item by this Friday.

    We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.
    JessCloset
  • FAQ

    I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends?

    Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.
    JessCloset
  • FAQ

    How are your items measured?

    For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N
    JessCloset
  • Answered
    Question
    san******* 2016-09-18
    Answer
    Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
    JessCloset 2016-09-18
  • Answered
    Question
    lum******* 2015-11-04
    Answer
    Hi,
    Thanks for your enquiry. The one we have is light yellow. Our supplier send us wrong shades.
    Regards JessCloset
    JessCloset 2015-11-05
    Question
    thanks!
    Answer
    You're welcome
  • Answered
    Question
    j.c******* 2015-07-05
    Answer
    Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey
    JessCloset 2015-07-06
  • Answered
    Question
    cha******* 2015-06-15
    Answer
    Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey
    JessCloset 2015-06-16
  • Answered
    Question
    den******* 2014-09-19
    Answer
    Dear customer.



    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment.

    Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.


    Hi
    Thanks for your query. There're only a few pieces left for this colour. Regards, JessCloset
    JessCloset 2014-09-20
  • Answered
    Question
    csa******* 2014-07-13
    Answer
    Hi
    We've fixed the inventory system and you can go ahead and place your order. Apologies for any inconvenience caused. Regards, JessCloset
    JessCloset 2014-07-14
    Question
    Thank you. Saw this under pix review. Nice colour. Is this sea green or green? Looks green to me but it stated sea green so would like to confirm because sometimes the actual looks slightly different in colour. Thanks.
    Answer
    Hi
    It's a little hard to tell from customers' pictures but we think that's green. Sea green is more bluish in colour. Regards, JessCloset
  • Answered
    Question
    csa******* 2014-07-12
    Answer
    Hi
    Yes, but there're very few pieces left. Regards, JessCloset
    JessCloset 2014-07-13
    Question
    Thanks but under option it is sold out so can't select. How could i order this?
    Answer
    Hi
    We've fixed that now so you can go ahead and place your order. Thanks, JessCloset
  • Answered
    Question
    xia******* 2014-03-15
    Answer
    Hi
    Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email.
    Thanks,
    Joey
    JessCloset 2014-03-15
Ask Question
Address
BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Policy & Notice
How to Return/Exchange