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★ Taiwan Handmade Eyelashes ★ False Eyelashes / Double Eyelid Tape/Eye Lid Sticker/bottom eyelashes

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Customer who recommended this item
1017 (Based on 1034 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Q: I have not received my items ? Seller 2015-04-23
Q: What if I received a damaged goods? Seller 2015-04-23
Q: How can I exchange an item ? Seller 2015-04-23
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Taiwan Handmade Eyelashes, False Eyelashes, Makeup, False Eyelash Glue by Makeup Artists. Double Eyelid Tape (Lace), Fake Eyelash, top eyelashes, bottom eyelashes, Double Eyelid Tape/Eye Lid Stickers
BOOKMARK 1 2 3 4 5 6 7

Photo Review (186)

Customer Review (1,034)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 17, 2017 sca*******
Highly Recommend Dec 12, 2017 eve*******
Highly Recommend Dec 12, 2017 lee*******
Highly Recommend Dec 10, 2017 zha*******
Highly Recommend Dec 07, 2017 lee*******
Highly Recommend Dec 02, 2017 suu*******
Highly Recommend Dec 01, 2017 evi*******
Highly Recommend Nov 30, 2017 won*******
Highly Recommend Nov 30, 2017 cat*******
Highly Recommend Nov 29, 2017 lee*******

Item Q&A(24)

Status
Question & Answer
Date
Member
Notice
Seller

A: Dear buyer, usually, Qxpress will take 2~3 working day for the delivery.

Singpost will take 3~5 working days for small packet delivery, but sometimes there may slightly delays, NO tracking for normal mail, for bulky parcel which not able to fit into your mail box, postman will leave your parcel at your nearest post office with or without notice,please bring IC to check for bulky parcel at your post office counter.


Pls kindly wait for another few more days, and check your letter box sometimes if you selected Singpost normal mail. you may Qpost us or email us at "mixshop.sg@gmail.com" with your Order or Cart number, if you still could not received your order after 1 week of your payment.


Pls kindly understand, for a better communication and faster process, Pls make a "inquiry to sell" or email us before file a refund/cancel/non-receipt claims on the system. Thank u.

Notice
Seller

A: Dear Buyer, Pls kindly take a photo of the broken item and the delivery statement, Qpost or email us at "mixshop.sg@gmail.com" with your Order or Cart number. We will reply you accordingly.

Notice
Seller

A: Dear buyer, , you may exchange at any our outlets if you happen to be around, located at CityLink mall #B1-45 (City hall MRT), or Square 2 mall #03-46 (Novena MRT) or #02-95, Harbourfront centre mall ( Harbourfront MRT), or KB-1 #05-02, (Kaki Bukit MRT) PLEASE CONFIRM WITH US WITH QPOST BEFORE SELF COLLECTION OR EXCHANGE, WE NEED TO PREPARE FROM WAREHOUSE AND DELIVERY TO OUTLET. or you may exchange any other item in shop (CAN TOP UP PRICE DIFFERENCE, BUT NO REFUND).

Or send back us at “#05-02, KB-1, 1 Kaki Bukit Ave 3, Singapore 416087, mixshop” for exchange, please write a memo with your order number and what item you want change inside.

For a hygiene reason, Pls note that the return item must be a original packing without trying.

Thank you

Answered
2017-01-10
ser*******
User

Hi when will you restock the white glue?

User

Dear buyer, we will restock after CNY. Thank you.

Answered
2016-12-30
lau*******
User

Hi,

The double eyelid tape in big grid is not 144 pieces as stated in your page. I received 1 packet only 72 pieces. Shortage of another 72 pieces.

Item quantity is not true to buyer as of your store page.

Kindly assist and thanks.

User

hi, dear buyer, is 72 pair = 144 pieces, one pair is 2 pieces, pls kindly check. thank you

Answered
2016-11-27
Rta*******
User

Cart number 105226557

User

so sorry for the delay, I arrange resend today, thank you

Answered
2016-11-26
Rta*******
User

Hi.. I've been waiting for my eyelash to arrive for more than 3 months already..

User

hi, dear buyer, sorry for the delay, may I have your order number to check, thks

User

View 2 attachments

User

so sorry for the delay, I arrange resend today, thank you

Answered
2016-10-21
hui*******
User

Hi seller,

I have ordered 2 boxes of lashes almost a month ago and have not received it till today. Previously when i ordered from you, same thing happened as well, the item came late that you almost had to resend it. Please advise :(
Order no. 188735082

User

hi, dear buyer, we are sorry for the delay, in this case, I will process your order as a lost mail and arrange a replacement for u as goodwill today. thks

Answered
2016-09-30
c.x*******
User

Hi, my order was scheduled to be sent on 28sep but it hasn't been send out yet. May I know when will i receive it?

User

hi, dear buyer, we checked Qxpress collected your parcel on 30 Sep, and today they are going to delivery to you. thank you.

Answered
2016-09-04
yuh*******
User

Cart number 104617555. Please help to check on delivery. Ordered more than 2 weeks ago, yet to receive. Delivery has been automatically updated to delivered. Noticed a few queries on missing items/late delivery for the eyelashes??

Appreciate your reply. Thanks.

User

Hi, qoo10 automatically update it to delivered if we sent out a weeks ago. Maybe got some delayed. However, if u haven't received it until nextweek just let us know we will process it as a lost mail and we will resend u a new one as a goodwill. Thank u

User

Items received, after 3 weeks. Appreciate your reply :)

User

Thank u!

Answered
2016-09-01
lim*******
User

Dear Seller,

Until now i still haven't received the item i order on 17/08/2016, the order number as : 184907976 to 184907979, total 4 item, please kindly get back to me as soon as possible.

Thank you
Angela

User

Hi Dear, your order were sent earlier on 23rd of Aug. 2016 by Singpost normal mail. Usually, Singpost takes 3~5 working days for the packet delivery, but sometimes get delay up to weeks. Please kindly check your letter box sometimes, you may let us know if you still could not receive your items after that and double check the mail address as well. Thank you! 

Address
KB-1 1 KAKI BUKIT AVENUE 3 #05-02
Available during
MON~SAT : 9:00am ~ 6:00pm SUN, Holiday : day off
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