Heaven Apparel
Heaven Apparel Join Fellow
15,759 Fellows
MINISHOP RATE 90%
Modern Muslimah / Long dresses / Flare dresses / Tops / Maxi dress / Fit S-XL *FREE SHIPPING*
27.90

Modern Muslimah / Long dresses / Flare dresses / Tops / Maxi dress / Fit S-XL *FREE SHIPPING*


Customer who recommended this item
123 (Based on 141 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
NOT liable LOST normal mail. Normal mail at your Own Risk. Seller 2016-12-02
Buying Tips Seller 2016-11-24
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Modern Muslimah / Long dresses / Flare dresses / Tops / Maxi dress / Fit S-XL
BOOKMARK 1 2 3 4 5 6 7

Photo Review (39)

Customer Review (141)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 18, 2016 kha***
Highly Recommend Aug 28, 2016 mam***
Highly Recommend May 23, 2016 son***
Recommend Oct 30, 2015 iza***
Highly Recommend Oct 30, 2015 hya***
Recommend Oct 01, 2015 haj***
Highly Recommend Sep 24, 2015 min***
Netural Sep 23, 2015 gol***
Recommend Aug 27, 2015 rya***
Netural Aug 25, 2015 moe***

Item Q&A(25)

Status
Question & Answer
Date
Member
Notice
Seller

Dear buyers, we are not liable nor responsible for any parcel mail via normal mail. Use normal mail at your own risk as norma mail does not provide any tracking number. If it's lost, we cant do any check with Singpost.
We highly encourage and recommend you to use Qxpress.
We offer free Qxpress for purchases over $40.

Notice
Seller

- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
- We cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
- NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress nor Singpost.
- In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
- We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

No Cash refund, we do offer exchange option for our customers.


Notice
Seller

We apologise but we are unable to offer any refunds.
But we do allow customers to do an exchange with us.
Please contact us for more details.

Notice
Seller

Dear customers

Due to festive season, we have experience delay in Singpost Normal Mail delivery.
Please note that we WILL NOT be responsible for any delay in Singpost normal mail delivery or lost mail via Singpost Normal Mail. Please use Qxpress with Tracking services available for peace of mind.

For urgent orders, please select Qxpress.

We provide FREE QXPRESS for orders above $40.

Thank you for your support and understanding.

Processing
2016-08-31
sar*******
User

Dear

Is it free size?

User

Hi,
All the items stated are of 1 size (measurement given for each design). :)
Please kindly do refer to the measurement given. :)
thanks! :)

Answered
2016-06-15
zac*******
User

Hi,

I would like to make a purchase of the 'ADELE BELL SLEEVE LONG DRESS-FOREST GREEN
STYLE : ADELE LONG DRESS-FOREST GREEN' but I'm not sure which is the option.

Your help would be appreciated :)

Thank you

User

Hi,
we have update the stock and item in the options.
Sorry for the inconvenience caused. :)
thank you!

Unanswered
2016-01-28
lin*******
User

Hi i cant view all the different dress types. I can only view 3 types but there are more than 3 choices. Is there something wrong with the page? Thanks so much.

Answered
2015-12-10
dar*******
User

hi! plain long dress do u have in white with that measurement? or do u have any plain white dress? thank.u! i need it on 20th december

User

Dear customer
Sorry we do not have plain white dress

User

thanks for replying :)

User

.

Answered
2015-11-22
put*******
User

Hi, may I know whether black Amirah dress will be restock? If so, how soon?
Thank you.

User

It will not be restock soon. like our fb page to get notice of restock or visit our shop at century square for many other designs that are not listed in qoo10

Processing
2015-07-05
zaz*******
User

Hi, what is the measurement for the Nadira dress? What is the material? Is it still in stock?

User

hihi..
will check n get back. thanks :)

Answered
2015-06-30
kmt*******
User

Hi there i would like to ask u still have stock for Amirah Dress for the black colour?

User

hihi.. thank u for ur interest. amirah dress black is currently oos. do take a look at our other available designs/colours.
thanks

Processing
2015-06-26
ara*******
User

Hi are u still selling Faridah dress ?
I am interested

User

hihi...
yes we are..
you may choose from the available options.
thank you.

User

Faridah isnt stated under available orders...

User

hihi..
not sure what do u mean.
u mean u not able to select these?

Ask Question
Policy & Notice
How to Return/Exchange