Heaven Apparel
Heaven Apparel Join Fellow
15,493 Fellows
MINISHOP RATE 90%
Modern Muslimah / Long dresses / Flare dresses / Tops / Maxi dress / Fit S-XL *FREE SHIPPING*
27.90

Modern Muslimah / Long dresses / Flare dresses / Tops / Maxi dress / Fit S-XL *FREE SHIPPING*


Customer who recommended this item
123
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
NOT liable LOST normal mail. Normal mail at your Own Risk. Seller Dec 02, 2016
Buying Tips Seller Nov 24, 2016
Return & Exchange Policy Seller Apr 22, 2016
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Modern Muslimah / Long dresses / Flare dresses / Tops / Maxi dress / Fit S-XL
BOOKMARK 1 2 3 4 5 6 7

Photo Review (39)

Customer Review (141)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 18, 2016 kha***
Highly Recommend Aug 28, 2016 mam***
Highly Recommend May 23, 2016 son***
Recommend Oct 30, 2015 iza***
Highly Recommend Oct 30, 2015 hya***
Recommend Oct 01, 2015 haj***
Highly Recommend Sep 24, 2015 min***
Netural Sep 23, 2015 gol***
Recommend Aug 27, 2015 rya***
Netural Aug 25, 2015 moe***

Item Q&A(25)

Status
Question & Answer
  • Notice

    NOT liable LOST normal mail. Normal mail at your Own Risk.

    Dear buyers, we are not liable nor responsible for any parcel mail via normal mail. Use normal mail at your own risk as norma mail does not provide any tracking number. If it's lost, we cant do any check with Singpost.
    We highly encourage and recommend you to use Qxpress.
    We offer free Qxpress for purchases over $40.
    Heaven Apparel
  • Notice

    Buying Tips

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    - We cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
    - NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress nor Singpost.
    - In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
    - We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.
    Heaven Apparel
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

    No Cash refund, we do offer exchange option for our customers.


    Heaven Apparel
  • Notice

    Cash Refunds

    We apologise but we are unable to offer any refunds.
    But we do allow customers to do an exchange with us.
    Please contact us for more details.
    Heaven Apparel
  • Notice

    Free Qxpress for purchases over $40

    Dear customers

    Due to festive season, we have experience delay in Singpost Normal Mail delivery.
    Please note that we WILL NOT be responsible for any delay in Singpost normal mail delivery or lost mail via Singpost Normal Mail. Please use Qxpress with Tracking services available for peace of mind.

    For urgent orders, please select Qxpress.

    We provide FREE QXPRESS for orders above $40.

    Thank you for your support and understanding.
    Heaven Apparel
  • Processing
    Question
    sar******* 2016-08-31
    Answer
    Hi, All the items stated are of 1 size (measurement given for each design). :) Please kindly do refer to the measurement given. :) thanks! :)
    Heaven Apparel 2016-08-31
  • Answered
    Question
    zac******* 2016-06-15
    Answer
    Hi,
    we have update the stock and item in the options.
    Sorry for the inconvenience caused. :)
    thank you!
    Heaven Apparel 2016-06-20
  • Unanswered
    Question
    lin******* 2016-01-28
  • Answered
    Question
    dar******* 2015-12-10
    Answer
    Dear customer
    Sorry we do not have plain white dress
    Heaven Apparel 2015-12-11
    Question
    thanks for replying :)
    Answer
    .
  • Answered
    Question
    put******* 2015-11-22
    Answer
    It will not be restock soon. like our fb page to get notice of restock or visit our shop at century square for many other designs that are not listed in qoo10
    Heaven Apparel 2015-11-24
  • Processing
    Question
    zaz******* 2015-07-05
    Answer
    hihi.. will check n get back. thanks :)
    Heaven Apparel 2015-07-06
  • Answered
    Question
    kmt******* 2015-06-30
    Answer
    hihi.. thank u for ur interest. amirah dress black is currently oos. do take a look at our other available designs/colours.
    thanks
    Heaven Apparel 2015-07-01
  • Processing
    Question
    ara******* 2015-06-26
    Answer
    hihi... yes we are.. you may choose from the available options. thank you.
    Heaven Apparel 2015-06-27
    Question
    Faridah isnt stated under available orders...
    Answer
    hihi.. not sure what do u mean. u mean u not able to select these?
Ask Question
Policy & Notice
How to Return/Exchange