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Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
329 items sold
5.80

Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae


Customer who recommended this item
1588 (Based on 1742 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center 2015-05-13
Return Exchange Policy (2) Seller 2016-05-04
Return Exchange Policy (1) Seller 2016-05-04
more
Manufacturer/
Place of origin
OEM Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (589)

Customer Photo Review board

Highly Recommend Received in good condition.

Received items in good condition.Thank you seller.

Design:Type D - design A | Colour:Pine(+S$2)

+ Add this option
Feb 22, 2018
Mas*******

Highly Recommend Item came in smoothly~~~

Received item in good condition

Design:Type D - design A | Colour:Black(+S$2)

+ Add this option
Feb 20, 2018
ele*******
Feb 15, 2018
nig*******
Feb 15, 2018
xuw*******

Highly Recommend Fast delivery

Second order, this is for my colleague.

Design:Type A | Colour:Blue

+ Add this option
Feb 14, 2018
mys*******

Customer Review (1,742)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 24, 2018 che*******
Highly Recommend Feb 22, 2018 Yek*******
netural Feb 22, 2018 ste*******
Highly Recommend Feb 22, 2018 Mas*******
Highly Recommend Feb 21, 2018 tan*******
Highly Recommend Feb 20, 2018 ser*******
Highly Recommend Feb 20, 2018 ele*******
Highly Recommend Feb 19, 2018 jab*******
Highly Recommend Feb 18, 2018 yul*******
Highly Recommend Feb 15, 2018 iam*******

Item Q&A(167)

Status
Question & Answer
Date
Member
Notice
Qoo10 customer center

Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.

Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Shipping fee will be incurred from seller end

Notice
Seller

Delivery options
1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

Regarding Delivery by Qxpress (Monday - Friday)
You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
Qxpress Tel. No.: +65-6434-8400
Qxpress Email: info@qxpress.sg
Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Notice
Seller

All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!

Notice
Seller


Dear Customers ,

1)Please check all items purchased from us upon receiving.

2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

4)Exchange items must be mailed to address stated at the back of our envelope.

5)Buyer will pay for all additional shipping costs.

6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

7)Free Gifts from our promotion are not entitled to any Warranty.

FAQ
Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.

FAQ
Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ
Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

Answered
2018-02-20
tig*******
User

I want to oder the plastic. What is the type and design. Thanks.

User

Hi, is type C. thanks

Answered
2018-02-19
qoo*******
User

Hi, Type A orange or yellow in stock soon?

User

sorry no. thanks

Answered
2018-02-14
ven*******
User

Hello,

Can you read my email, more carefully? I have mentioned that your product is lousy? Make a refund or I shall deal this matter through PayPal and post this issue in public

Thank you

User

Hi can you take photos to show us the defects? thanks

Answered
2018-02-04
Jes*******
User

Do you still have white colour for Type D design B? Can I order a black first and exchange for a white later? Or I can state in here that I want a white colour one? I can wait for the stock to come in.

User

hi, we will check for the stock for white colour 1st. thanks

Answered
2018-02-02
san*******
User

Hi Seller, I have ordered the monitor stand since 19 Jan and I have yet to receive your item till now even though my status has changed to delivered! Where are my items? Could you kindly get in touch with me or retify this issue soonest otherwise, please give me a refund! Super disappointed with my purchase with you!

User



Hi, parcel lost, we had resend it out,thanks

Answered
2018-02-01
wah*******
User

I have contacted info@qxpress.sg about the problem and they told me to contact you the seller.

4 threaded inserts (white) were not inserted into the plank and missing from the delivered package. could you please send them.

Cart no. : 115867310
Shipping date : Jan 04, 2018 Order no. : 241366232
Delivered date : Jan 09, 2018
Delivery Info : Qxpress / SGP126355267 Track >

User

Hi, we had already resend it out in your new ordrer. thanis

Answered
2018-01-30
gkl*******
User

SEE ATTACHED PHOTO OF THE PARCEL WHICH I RECEIVED FOR THE WATER BAGS (4 NOS. OF WHICH 1 OF THEM IS LEAKING, WHICH I SEEK YOU TO REPLACE FOR ME)
THE PARCEL IS SMALLER THAN A 4 SIZE.

ITEMS NOT YET RECEIVED ARE:
A. ORDER NO.: 244630704 MONITOR STAND ( WHICH I BELIEVE IS OF MUCH BIGGER SIZE THAN THE PARCEL I RECEIVED.
B. ORDER NO.: 244630706 BELT

PLEASE KINDLY INVESTIGATE AND LET ME RECEIVE THESE TWO ITEMS ASAP; AND PLEASE SEND ME THE REPLACEMENT FOR THE LEAKING WATER BAG (ORDER NO. 244630702)

SEE ATTACHED PHOTO OF THE PARCEL WHICH I RECEIVED FOR THE WATER BAGS (4 NOS. OF WHICH 1 OF THEM IS LEAKING, WHICH I SEEK YOU TO REPLACE FOR ME)
THE PARCEL IS SMALLER THAN A 4 SIZE.

ITEMS NOT YET RECEIVED ARE:
A. ORDER NO.: 244630704 MONITOR STAND ( WHICH I BELIEVE IS OF MUCH BIGGER SIZE THAN THE PARCEL I RECEIVED.
B. ORDER NO.: 244630706 BELT

PLEASE KINDLY INVESTIGATE AND LET ME RECEIVE THESE TWO ITEMS ASAP; AND PLEASE SEND ME THE REPLACEMENT FOR THE LEAKING WATER BAG (ORDER NO. 244630702)

MORE PHOTOS

MORE PHOTO

SEE ATTACHED PHOTO OF THE PARCEL WHICH I RECEIVED FOR THE WATER BAGS (4 NOS. OF WHICH 1 OF THEM IS LEAKING, WHICH I SEEK YOU TO REPLACE FOR ME)
THE PARCEL IS SMALLER THAN A 4 SIZE.

ITEMS NOT YET RECEIVED ARE:
A. ORDER NO.: 244630704 MONITOR STAND ( WHICH I BELIEVE IS OF MUCH BIGGER SIZE THAN THE PARCEL I RECEIVED.
QUE: I CAN THE SIZE OF YOUR MONITOR WOODEN STAND AND THE BELT SMALL ENOUGH TO FIT IT THE SMALL SIZE OF A4 PARCEL WHICH I RECEIVED?


PLEASE KINDLY INVESTIGATE AND LET ME RECEIVE THESE TWO ITEMS ASAP; AND PLEASE SEND ME THE REPLACEMENT FOR THE LEAKING WATER BAG (ORDER NO. 244630702)

User

Hi, the belt, no more stock, possible to change to another model? thanks

User

KIndly please update on the above

User

mailed

User

Hi, I have received the goods on 14Feb18 with thanks

User

thanks

Answered
2018-01-29
Cho*******
User

Hi seller, When will there be restock for type B in White color? Thank you

User

hi, ard 5-10days. thanks

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