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Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
153 items sold
6.80

Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae


Customer who recommended this item
1461 (Based on 1599 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Notification to Buyers Qoo10 customer center 2015-05-13
Return Exchange Policy (2) Seller 2016-05-04
Return Exchange Policy (1) Seller 2016-05-04
more
Manufacturer/
Place of origin
OEM Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (532)

Customer Photo Review board
Dec 16, 2017
fug*******
Dec 16, 2017
Lau*******

Highly Recommend Fast delivery!

Items is in good condition. Thanks seller.

Design:Type B | Colour:White(+S$2)

+ Add this option
Dec 14, 2017
sym*******

Highly Recommend Monitor shelf

Item received in good condition..very happy with the delivery

Design:Type D - design A | Colour:White(+S$2)

+ Add this option
Dec 11, 2017
For*******
Dec 11, 2017
lor*******

Customer Review (1,599)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 16, 2017 fug*******
Highly Recommend Dec 16, 2017 Lau*******
Highly Recommend Dec 14, 2017 iri*******
Highly Recommend Dec 14, 2017 sym*******
Highly Recommend Dec 13, 2017 sye*******
Highly Recommend Dec 13, 2017 jac*******
Highly Recommend Dec 13, 2017 haz*******
Highly Recommend Dec 12, 2017 dta*******
Highly Recommend Dec 12, 2017 cin*******
Highly Recommend Dec 12, 2017 nil*******

Item Q&A(150)

Status
Question & Answer
Date
Member
Notice
Qoo10 customer center

Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following: [1. Check if the order address is correct. ] [2. Order(s) shipped through “Singpost normal mail”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ] [3. Order(s) shipped through “Qxpress”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ] [4.Facing improper handling of your order from seller ] Should you face any of the above mentioned issues, please kindly send an email to [ help@qoo10.sg ] and we will gladly assist onto your case and help to process the refund.

Notice
Seller

Any change of mind from buyer's end
-Would like to change to other available products or does not want the item anymore
-Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
-Provide picture of the item to seller end
-Shipping fee will be incurred from buyer's end


How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
-We will assess the claim issue with the provided picture and inform on the progress

Notice
Seller

Submission of claims
-Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package
-Provide picture of the parcel package with the delivery information
-Shipping fee will be incurred from seller end


Defective item issue
-Provide picture of the defective area of the received item
-Shipping fee will be incurred from seller end

Notice
Seller

Delivery options
1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox. Seller is NOT answerable for lost items if any, Customers Beware!
2) Courier Qxpress - Courier fee is charged. Tracking number is provided. Item is delivered to your doorstep.

Regarding Delivery by Qxpress (Monday - Friday)
You can track your QXPRESS parcel here - http://www.qxpress.asia/gmkt.inc/
Qxpress Tel. No.: +65-6434-8400
Qxpress Email: info@qxpress.sg
Please note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!

Notice
Seller

All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!

Notice
Seller


Dear Customers ,

1)Please check all items purchased from us upon receiving.

2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.

3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.

4)Exchange items must be mailed to address stated at the back of our envelope.

5)Buyer will pay for all additional shipping costs.

6)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .

7)Free Gifts from our promotion are not entitled to any Warranty.

FAQ
Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.

FAQ
Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ
Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

Answered
2017-12-13
mar*******
User

hi seller
waiting for design A with white colour.
when will stock be in?

User

sorry 2-3wks. thanks

Answered
2017-12-02
aub*******
User

There are 2 long lacquer marks across each side of the board (facing up where you place your monitor). It is very unsightly as it can be seen (especially at night when the lights are on). I have not assembled it yet.

Pls let me know how you guys are gonna re-deliver and proceed with the exchange. Thank you

Cart order: 238475398

User

we can exchange at hougang office

User

erm.. i stay at the other part of singapore and hougang is not near at all. what are the other options as this is not my fault that the item is like that

User

can we partial refund $2

User

hi sir, but the laquer marks are really too obvious for the partial refund. it is really very unsightly. would want to arrange for the return of the item for a new piece without such defects. thank you

User

ok, send it back to 24 jalan naung s537700, thanks

User

How would the shipping be charged back to you?

User

qxpress $4. thanks

Answered
2017-11-29
ken*******
User

Refer to my last email; this is the order that I received with wrong Design type; it should be according to my original order of Type D under C design (Black) instead of B.

Thank you,

Ken Pek

User

hi, possible to resend the image? unable to view it. thanks

Answered
2017-11-16
Cat*******
User

hi please send instruction manual. i cant assemble. please reply.

User

will check with supplier. thanks

User

how long to check. till now no replyfrom you.

User

-

Answered
2017-11-16
lyn*******
User

Hi if I want to buy the monitor stand which circle in red, 8 choose Type D - design A?

User

type d design a black

Answered
2017-11-15
Cat*******
User

Hi can you please send the instruction manual in Eng.

Thank you

please reply.

User

will check with supplier. thanks

User

wrote to you since 15/11. now 19/11/2017. its been 4 days now.

User

supplier does not include

User

than can i return and get back my refund. i dont know how to assemble without the instruction manual

User

Hi can you take photos to show us the defects? thanks

User

defects? I didnt say it's defect. i can't assemble. i ask for instruction manual. But you.say dont have. SO I cant fix assemble.

User

replied. thanks

Answered
2017-10-30
Chi*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-26
cae*******
User

Hi, when will design A black or blue in stock?

User

sorry in abt 1wk+ can? thanks

User

ok. noted

User

tks

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