178.00

Multi Brand Instant Heater with Pump and Rain Shower [Multi Models]


Customer who recommended this item
27
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (13)

Show My List

Customer Review (21)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 09, 2018 Moh*** (SG SG)
Highly Recommend Nov 08, 2018 nya*** (SG SG)
Recommend Oct 20, 2018 he_*** (SG SG)
Recommend Oct 15, 2018 kar*** (SG SG)
Highly Recommend Oct 03, 2018 ste*** (SG SG)
Highly Recommend Oct 01, 2018 won*** (SG SG)
Highly Recommend Jul 14, 2018 hai*** (SG SG)
Highly Recommend Jul 14, 2018 hai*** (SG SG)
Not Recommend May 31, 2018 sha*** (SG SG)
Highly Recommend May 25, 2018 lia*** (SG SG)

Item Q&A(20)

Status
Question & Answer
  • Answered
    Question
    yam******* 2019-02-14
    Answer
    Dear Customer,

    Thank you for the enquiry.

    In terms of pump noise level, Cornell CIS-E363DCR is the most quiet.

    Hope this clear your doubts.

    Regards,
    Home101
    Home101 2019-02-14
  • Answered
    Question
    gua******* 2018-12-30
    Answer
    Dear customer,

    If you have an existing instant water heater, it will be considered as a replacement service.

    New Installation means that you don’t have an existing instant water heater and want to do installation.

    Hope it clarify your doubt

    Thank you
    Regards,
    Home101
    Home101 2018-12-30
  • Answered
    Question
    MIK******* 2018-11-05
    Answer
    Dear customer,

    If customer have found your own installer, customer may select “No Installation” price $5.00/- as it is serves as our handling fees for the order.

    Hope the above clarify your doubt

    Thank you
    Regards,
    Home101
    Home101 2018-11-05
  • Answered
    Question
    goh******* 2018-09-28
    Answer
    Dear customer,

    Kindly snap an image of the installation location for us to further assist customer.

    Thank you
    Regards,
    Home101
    Home101 2018-09-29
    Question
    Pls advise
    Answer
    Dear Customer,

    Thank you for the enquiry.

    May I know which model are you interested in?

    Thank you.

    Regards,
    Home101
    Question
    Rubine RWH-2388
    Answer
    Dear Customer,

    Thank you for the enquiry.

    You may choose New Installation(+$120.00) in the Installation option.

    you may also add in power point if you need.

    Hope this clear your doubts.

    Regards,
    Home101
  • Answered
    Question
    lee******* 2018-08-18
    Answer
    Dear Customer,

    Good morning to you.

    Reinai REI-B330DP come with both rainshower and handshower.

    Hope this clear your doubts.

    Regards,
    Home101
    Home101 2018-08-20
  • Answered
    Question
    aka******* 2018-08-05
    Answer
    Private Enquiry
    Home101 2018-08-05
  • Answered
    Question
    ham******* 2018-06-04
    Answer
    Dear Customer,

    Thank you for the enquiry.

    The model RWH-2388 comes with Singapore Safety Mark. As for the warranty, it comes with a period of 01 year on general parts and 05 years on heating elements only.

    Hope this clear your doubts.

    Regards,
    Home101
    Home101 2018-06-05
    Question
    Thank you seller for the prompt reply.:)
    Aside, may I know where is your shop?
    Answer
    Dear Customer,

    Thank you for the enquiry.

    Our shop is located at 101 Yishun Avenue 5 #01-99.

    Please inform us in advance before you come down so that we can arrange a staff to assist you.

    Thank you.

    Regards,
    Home101
    Question
    Thanks.
    May I know do you sell this model too?
    Answer
    Dear Customer,

    Thank you for the enquiry.

    We apologise that we do not have the model: Rubine RWH1388. You may consider the model: Rubine RWH2388.

    Hope this clear your doubt.

    Thank you.

    Regards,
    Home101
  • Answered
    Question
    sin******* 2018-06-02
    Answer
    Dear customer,

    Yes, the Rubine Instant Heater with Pump RWH-2388BHP is suitable to be installed in HDB.

    Thank you
    Regards,
    Home101
    Home101 2018-06-03
    Question
    Thanks. May i check about the warranty? If i have issues for rubine, how do i go about resolving? Or do i need to register the warranty? Thanks
    Question
    Thanks. May i check about the warranty? If i have issues for rubine, how do i go about resolving? Or do i need to register the warranty? Thanks
    Question
    Also, why is the seal broken?
    Answer
    Dear Customer,

    Thank you for the enquiry.

    The product, RWH-2388, come with a warranty period of 01 year on general parts and 05 years on heating elements only.

    You may register your warranty online with the link given below:
    http://www.casa-service.com.sg/

    The seal is already broken when our agent sent it to us and it is cause by a random inspection by our agent to ensure the product is still good working condition.

    You may rest assure that all items that are sold by us are in brand new condition and items are properly sealed in then box. If customer face any issue within the date of delivery, customer may let us know.

    Hope this clear your doubts.
    Question
    As long as it is working fine, then i have no issues with it. My contractor is only helping to install them later this week, so i have no idea if they are working well. However, while registering the warranty on casa-service.com.sg, i noted that it is required to key in a warranty card number. However in the broken seal box, i did not see any warranty card. Should it be the case? Thanks. If so, what shall i key in for the warranty card # ?
    Answer
    Dear customer,

    We have informed our staff to posted out one warranty card for customer. Kindly wait for 2 to 3 working days to receive the warranty card.

    Thank you
    Regards,
    Home101
    Question
    Oh ok. Thanks
    Answer
    Dear Customer,

    You are welcome.
    Have a great day ahead.

    Regards,
    Home101
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