Bundle of 2 [Nestle] Cerelac BrownRiceMilk/ OatWheatPrunes/ MultiGrainVeg 250g/350g
35 items sold
7.40

CERELAC OfficialBundle of 2 [Nestle] Cerelac BrownRiceMilk/ OatWheatPrunes/ MultiGrainVeg 250g/350g


Customer who recommended this item
36
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
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After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Customer Review (14)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 17, 2019 sum*** (SG SG)
Highly Recommend Jan 30, 2019 sum*** (SG SG)
Highly Recommend Jan 19, 2019 nih*** (SG SG)
Highly Recommend Dec 13, 2018 ann*** (SG SG)
Highly Recommend Dec 01, 2018 nih*** (SG SG)
Highly Recommend Dec 01, 2018 li.*** (SG SG)
Highly Recommend Nov 25, 2018 saf*** (SG SG)
Highly Recommend Nov 21, 2018 rav*** (SG SG)
Highly Recommend Oct 01, 2018 wee*** (SG SG)
Highly Recommend Sep 22, 2018 nih*** (SG SG)

Item Q&A(3)

Status
Question & Answer
  • Answered
    Question
    que******* 2018-11-29
    Answer
    Hi there, please be informed that from our end we have shipped the parcel to Qxpress Courier . As of now, your parcels are still in transit hence allow us to check with Qxpress pertaining to your parcels and expedite the delivery . Sorry for any inconvenience caused and thank you for your patience .

    Qxpress Tracking: SGP139532677 , SGP139532652



    Regards,
    Endrew
    Nestlé Infant Nutrition Official Store 2018-12-01
    Question
    As I said earlier, I want to cancel it!!!
    Question
    I have been waited almost a month!!! What wrong with this company!!! Cheated me is it!!
    Answer
    Hi there,
    Thank you for your interest onto our product. We are so sorry we are unable to provivde exact expiry date of the product due to expiry dates may vary based on shipments stocks. But no worries, we do always ensure that product delivered with reasonable expiry dates. You can contact us and request for exchange if the expiry date is not satisfying. Thank you for your support.



    Regards,
    Endrew

    Hi there, kindly disregard previous message . As we checked , your order details are as below . Please advise which order number you are referring to please ? Thank you . Regards, Endrew

    Order # 282871816 , 282871817 - Delivered
    Order # 282871818 , 282871819 , 282871820 - Cancelled .
    (Dec 08, 2018 16:38)
    Question
    I have told you earlier that order 282871817 only delivered one Tin not two Tin!!! You have to refund for this omitted one Tin Brown rice cereal!

    282871820 for celerac rice without milk, I have received it!!! Why you go cancel it???

    I have attached the picture so clear, you cannot see it???
    Don't anyhow refund with the lower price item for me!

    Plus I have free shipping when I bought it that time, don't ever deduct again in this refund amount!!
    Answer
    Hi there, apologies on the inconvenience caused . Kindly allow us 3-5 working days, we will resend the missing Nestle CERELAC Brown Rice (1qty) to you . Thank you for your patience . Regards, Endrew
    Question
    Please send it within this week.
    Answer
    Hi there, we will try our best to expedite the re-delivery of the missing Nestle Cerelac Brown Rice (1qty) . Regards, Endrew
    Question
    Make sure deliver it by this week.
    Answer
    We will try our best for you . Sorry for any inconvenience caused . Regards, Endrew
  • Answered
    Question
    que******* 2018-11-17
    Answer
    Hi there,
    Thank you for purchasing from us . As checked, you have made several orders from us which means your orders are shipped into different parcels . Now that you have received your 1st parcel, kindly allow us 2-3 days we will look into your other orders and expedite the delivery for you . Appreciate your kind patience on this matter. Thank you .



    Regards,
    Endrew
    Nestlé Infant Nutrition Official Store 2018-11-18
    Question
    Hello, one order got two tins but why only sent 1 tin only?
    My the other two orders total 4 tins I want to cancel it!!

    Call me now 96938772, Erica
    Question
    Have you cancelled my items?? I don't want to wait anymore!!!!
    Answer
    On Qpost : Hi there. Please give us some time to check with our logistic team whether it's out for delivery or not. Thank you and have a nice day.
    Question
    Why don't you cancel and make a full refund to me?? I have waited very long already.. I want to cancel the 5 tins brown rice cereal...
    Answer
    Hi there. We are very sorry to inform you that the parcel is already out for delivery and you may receive it vy today or tomorrow. You may check your delivery status through: http://qxpress.asia/eng/html/customer_tracking.html . Tracking number: SGP139532652. Thank you and have a great day.

    Best Regards
    Kumar
    Question
    Hi Kumar,

    Already two days and I still not received it! What really go wrong here? That why I want to cancel it!!! Regret to buy it from you!
    Question
    See, today third days already,I still yet to receive the stocks!!!!!! Where, is my items!!!!!!
    Answer
    Hi there, please be informed that from our end we have shipped the parcel to Qxpress Courier . As of now, your parcels are still in transit hence allow us to check with Qxpress pertaining to your parcels and expedite the delivery . Sorry for any inconvenience caused and thank you for your patience .

    Qxpress Tracking: SGP139532677 , SGP139532652



    Regards,
    Endrew
  • Answered
    Question
    tch******* 2018-06-17
    Answer
    Hi there, the expired date for brown rice milk 09/03/2019.
    Thank you and have a nice day ahead.
    Nestlé Infant Nutrition Official Store 2018-06-18
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