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[Bundle Of 6 PROMO] Nestle Nan OPTIPRO® x 6 cans
55 items sold
155.5

NAN[Bundle Of 6 PROMO] Nestle Nan OPTIPRO® x 6 cans

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Customer who recommended this item
619
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Authenticity Seller Jun 28, 2016
Delivery Policy Seller Jun 28, 2016
Return & Exchange Policy Seller May 23, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (574)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 22, 2019 mey*** (SG SG)
Highly Recommend Mar 21, 2019 kar*** (SG SG)
Highly Recommend Mar 19, 2019 swp*** (SG SG)
Highly Recommend Mar 19, 2019 koh*** (SG SG)
Highly Recommend Mar 18, 2019 daw*** (SG SG)
Netural Mar 18, 2019 vam*** (SG SG)
Recommend Mar 14, 2019 joo*** (SG SG)
Recommend Mar 13, 2019 Jen*** (SG SG)
Highly Recommend Mar 12, 2019 kar*** (SG SG)
Highly Recommend Mar 09, 2019 jes*** (SG SG)

Item Q&A(78)

Status
Question & Answer
  • Notice

    Authenticity

    We work with 300 of the top global brands in Beauty, Health and Baby products and purchase high quality, genuine products from our brand partners so that what you buy is 100% authentic.
    Beautiful.Me
  • Notice

    Delivery Policy

    At BEAUTIFUL.ME, we aim to deliver your order to you within 3 to 5 working days, from the date of order. The delivery time estimate depends on our courier partners' dispatching schedules and routing, as well as traffic and weather conditions.



    Beautiful.Me
  • Notice

    Return & Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Beautiful.Me
  • Answered
    Question
    dtk******* 2019-03-13
    Answer
    Hi there, the list is updated. Kindly try again. Thank you.


    Regards,
    Endrew
    Beautiful.Me 2019-03-13
  • Answered
    Question
    bio******* 2019-03-10
    Answer
    Hi there,
    Kindly assist to provide us the screenshot of the error you faced please. That would help us to check and advise further. Thank you.


    Regards,
    Endrew
    Beautiful.Me 2019-03-11
  • Answered
    Question
    Eun******* 2019-01-07
    Answer
    Hi there,
    Kindly allow us 3-5 days we will replace the item for you. We will be using courier SF Express to process the exchange. Do note that delivery guy and collection guy may not be the same person. The courier service will contact you beforehand for you to make early preparation at home and to ensure smooth exchange process. Seeking your kind patience on this matter. Thank you.



    Regards,
    Endrew
    Beautiful.Me 2019-01-09
    Question
    Hi i just received 5 tins from you to replace the earlier sent. However, 4 of the 5 tins are dented. Please do a replacement urgently and do not send any more dented tins. It is wasting both your and my time.

    When you first sent the 6 tins, i already reminded you not to send dented tins. Now, you sent the repalcemnt tins, they are also dented.

    Please
    Answer
    Hi there,
    We are sorry that the tins you received is dented . We will replace the 4 tins in 3-5 working days time using courier SF EXpress .


    Regards,
    Endrew
    Question
    Hi
    It has been more than 5 days. Please send me 4 undented tins urgentlt. Please check before you come as i dont wish to have another round of getting back to you to replave the tins. At tge same time, please collect back your numerous tins of dented milk powder.
    Answer
    Hi there,
    Your replacement order is shipped to SF Express under tracking number 080056565014 . You may receive in 1-2 days time. Kindly be prepared .


    Regards,
    Endrew
    Question
    I received the tins. Please get your people to collect the dented tins asap. Thks
    Answer
    Hi there,
    Kindly advise if anyone from the courier SF Express have contacted you for the collection of dented tins ?


    Regards,
    Endrew
    Question
    No. Pls arrange for them to come soon
    Answer
    Hi there,
    We have informed the courier to initiate the collection by this week. Do update us once collection is done . Thank you .



    Regards,
    Endrew
    Question
    Pls let the courier to come by tomorrow Friday 1.2.19.
    Answer
    Hi there,
    The courier claimed that they are unable to reach you . Kindly reconfirm your contact number please ?


    Thank you.

    Regards,
    Endrew
    Question
    No missed call. Its the same number that the courier got me when he send the tins
    Answer
    Hi Eunice,
    As we checked with courier, the informed they called on 29th Jan and the number is 66030210. They said number was not reachable. Kindly revert to us if you had received any calls from that number please? That would help us to further check with the courier. Sorry for any inconvenience caused.


    Regards,
    Endrew
    Question
    Where did they get this tel number from? Of course its not reachable as it is not my number. Pls contact me at my usual number as mentioned in all my qoo purchases and where all your previous courier had no problems in reaching me.
    Answer
    Hi there,
    We will inform the courier on this matter and expedite the collection. Sorry for any inconvenience caused. Contact Number : 8132-2321


    Regards,
    Endrew
    Question
    Seller, are you not concerned that at least 8 tins of dented milk powder are still with me?
    Answer
    Dear Eunice,

    May we check if the courier service has contact you via phone call or message regarding the collection? Thank you for bringing that to our attention.

    Regards,
    Ash
    Question
    Courier finally came today after more than 2 weeks
    Answer
    Dear Eunice,

    We are glad to know that the tins has been collected. Thank you for shopping with us. Have a nice day ahead.

    Regards,
    Ash
  • Answered
    Question
    won******* 2019-01-07
    Answer
    Hi there,
    Thank you for your interest . For your information all item we sell is as per listed in our product description .


    Regards,
    Endrew
    Beautiful.Me 2019-01-08
  • Answered
    Question
    won******* 2019-01-05
    Answer
    Hi there,
    Thank you for your interest . Kindly refer to the product description , we have listed with image of the item together with nutrition informations .



    Regards,
    Endrew
    Beautiful.Me 2019-01-07
  • Answered
    Question
    Eun******* 2019-01-04
    Answer
    Hi there,For your kind information we had shipped out your parcel to SF Express under Tracking number - 080054235542 . As checked , the 1st attempt for delivery was failed . You may contact SF Express at 1800 311 1111 to arrange the 2nd delivery schedules . Regards, Endrew
    Beautiful.Me 2019-01-07
  • Answered
    Question
    Eun******* 2019-01-02
    Answer
    Hi there,
    For your kind information we had shipped out your parcel to SF Express under Tracking number - 080054235542 . As checked , the 1st attempt for delivery was failed . You may contact SF Express at 1800 311 1111 to arrange the 2nd delivery schedules . Regards, Endrew
    Beautiful.Me 2019-01-05
  • Answered
    Question
    Chr******* 2018-10-30
    Answer
    Private Enquiry
    Beautiful.Me 2018-10-30
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