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Bundle of 3 PROMO!!! [Nestle] NAN® OPTIPRO® Milk Powder x 3 cans [FREE Gerber Arrowroot Cookies]
1 items sold
83.9

NANBundle of 3 PROMO!!! [Nestle] NAN® OPTIPRO® Milk Powder x 3 cans [FREE Gerber Arrowroot Cookies]

See all NAN items

Customer who recommended this item
1353
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Authenticity Seller Jun 28, 2016
Delivery Policy Seller Jun 28, 2016
Return & Exchange Policy Seller May 23, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (485)

Customer Review (1,307)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 15, 2018 sam***
Highly Recommend Dec 12, 2018 haz***
Highly Recommend Dec 11, 2018 eun***
Highly Recommend Dec 06, 2018 gra***
Highly Recommend Dec 05, 2018 ms.***
Not Recommend Dec 05, 2018 Eey***
Netural Dec 03, 2018 pig***
Highly Recommend Dec 03, 2018 jea***
Recommend Nov 29, 2018 sim***
Highly Recommend Nov 29, 2018 yvo***

Item Q&A(120)

Status
Question & Answer
  • Notice

    Authenticity

    We work with 300 of the top global brands in Beauty, Health and Baby products and purchase high quality, genuine products from our brand partners so that what you buy is 100% authentic.
    Beautiful.Me
  • Notice

    Delivery Policy

    At BEAUTIFUL.ME, we aim to deliver your order to you within 3 to 5 working days, from the date of order. The delivery time estimate depends on our courier partners' dispatching schedules and routing, as well as traffic and weather conditions.



    Beautiful.Me
  • Notice

    Return & Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Beautiful.Me
  • Answered
    Question
    yun******* 2018-12-12
    Answer
    Hi there, are you referring to $10 OFF with min. $100 purchase ? For this you have to follow our beautiful.me store then click download then will get the coupon . Please be reminded we only issue 100 coupons a day. Means , if its fully redeemed today you may redeem tomorrow . Regards, Endrew
    Beautiful.Me 2018-12-12
  • Answered
    Question
    pig******* 2018-11-19
    Question
    SF express doesn’t show the tracking either.

    No reply from private PM too :(
    Answer
    Hi there,
    So sorry for the late reply. We tracked your parcel under SF Express ans it showed 1st delivery attempt was failed . Please contact SF Express at 1800 311 1111 to arrange 2nd delivery . thank you .



    Regards,
    Endrew
    Beautiful.Me 2018-11-19
  • Answered
    Question
    duc******* 2018-11-18
    Answer
    Hi there,
    Apologies for keep you waiting. So sorry that our shipping are facing slight delays. As for now, we are expecting to complete your delivery by this week. Seeking your kind patience on this matter. We apologize for any inconvenience caused.

    Thank you for your support and have a nice day.



    Regards,
    Endrew
    Beautiful.Me 2018-11-19
  • Answered
    Question
    joe******* 2018-11-15
    Answer
    Hi there! Thank you for purchasing from us. Due to overwhelming order requests on our products our shipping processes facing a slight delay. Rest assured, we will work out on the packaging and shipment process for your order at soonest and is expected to complete delivery by end of next week. We appreciate all your willingness to wait. Apologies for any inconvenience caused.

    Thank you for your support and have a nice day.



    Regards,
    Endrew
    Beautiful.Me 2018-11-16
  • Answered
    Question
    joe******* 2018-11-08
    Question
    Hi I am referring to Nan Optipro 3
    Answer
    Hi there,
    Nan Optipro Gro 3 - Manufactured in Switzerland


    Regards,
    Endrew
    Beautiful.Me 2018-11-08
  • Answered
    Question
    lil******* 2018-11-07
    Answer
    Hi there! Our delivery normally takes 3-5 working days from your order date. We will try to expedite your order. Sorry for any inconvenience caused. Thank you and have a nice day.



    Regards,
    Endrew
    Beautiful.Me 2018-11-08
  • Answered
    Question
    Jjj******* 2018-11-06
    Answer
    Hi there,
    Apologies on the late reply. Your items were packed in 2 different parcels. Kindly reconfirm if you have received all your item ? If not, we will resend the missing items in 1-2 days. Will be waiting for your reply. Thank you.




    Regards,
    Endrew
    Beautiful.Me 2018-11-07
  • Answered
    Question
    psd******* 2018-11-05
    Answer
    Hi there,Apologies on the late reply. Kindly allow us 2-3 days we will replace the milk for you. Our delivery men will contact you beforehand for you to make early preparation at home and to ensure smooth exchange process. Seeking your kind patience on this matter. Thank you.



    Regards,
    Endrew
    Beautiful.Me 2018-11-07
    Question
    Ot has been 3 days and I still have not receive any calls to arrange for exchange. Can you please expedite? I need the milk powder urgently!
    Answer
    So sorry that the delivery delayed . We will expedite the delivery for you.



    Regards,
    Endrew
    Question
    it has been 1 week since I requested for exchange and I still have not hear from you on when the delivery for exchange will be. Please let me know asap. I need to milk powder URGENTLY!
    Answer
    Hi there,
    Sorry for keep you waiting. We will look into your order exchange and expedite for you. Seeking your kind patience on this. Thank you.



    Regards,
    Endrew
    Question
    How long do you want me to wait? If you are unable to do an exchange ASAP. Please refund me.
    Question
    I still have not gotten any response from you and no deliverman contact me for any arrangement for exchange! It is already 14th nov and already 11 days since I first feedback on the wrong items delivery on 3rd Nov! This is very disappointing and totally unacceptable with the slow response and action to rectify this wrong delivery! Please get this resolved ASAP!!!
    Answer
    Apologies that item exchange is delayed . Kindly allow us 2-3 days we will look into this matter and expedite the delivery for you. We apologize for keep you waiting .



    Regards,
    Endrew
    Question
    I have never met such terrible seller on Qoo10 whose response is so slow and give empty promises. I need the milk powder urgently for my son and till now have not gotten any refund or exchange for the wrong items delivered. This is a very terrible experience which I have never experienced with Qoo10 before! Please refund ASAP for the wrong items delivered!
    Answer
    Hi there,
    We apologize on the exchange delays . We will look into your request and initiate the exchange at soonest. Seeking your kind patience on this please.




    Regards,
    Endrew
    Question
    Your delivery guy called me for exchange and he brought Kodomo detergent to exchange??!! What a mix up? I need to exchange my milk powder to NAN 3 H.A. Can you get this resolved ASAP?
    Answer
    Hi there,
    So sorry for the mistake made . Kindly advise if you have received the correct item now? Thank you .


    Regards,
    Endrew
    Question
    Yes... finally received the correct items.
    Answer
    Hi there,
    Glad to hear you received your parcel. Looking forward to business with you again in near future. Thank you and have a nice day.



    Regards,
    Endrew
Ask Question
Address
CEVA LOGISTICS CENTER 15 GREENWICH DRIVE Level 2
Available during
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Policy & Notice
How to Return/Exchange