Min. $90.00 Purchase~2018.03.18
Min. $50.00 Purchase~2018.03.18
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- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Dear Customer,Good day to you and thank you for your purchase.We would like to inform you that our warehouse will be closed from 15/02/2018 - 21/02/2018 for CNY celebration. All the orders who have placed within the closing period, orders will be process after 21/02/2018 when warehouse re-open. We seek your kind understanding and patience.P/S : Except for those OOS item and who have bought OOS and in-stock item under a same cart.Thank you and Happy Chinese New Year!!! ^^D
Dear Customer,Thank you for your purchase and kind patience.We are still waiting fresh shipment to arrive and please take note that NANO Collagen and NANO Bird Nest are pre-order (PO) at the moment as per stated. We will ship out your order once the new shipment arrive. We seek your kind understanding and patience.P/S: If you did not order any NANO Collagen/ NANO Bird Nest, please ignore this message.Million thank you and have a pleasant day.Sincerely,NANO JAPAN
- U are strongly advised to ensure that the user is not allergic to the product (ingredients) before placing any order.- If the purchased product(s) is unsuitable to the intended user due to personal/medical/preferential reasons, we strongly recommend u to offer/gift the product to another person whom he/she will find suitable/favorable to enjoy.- Be sure u store your products in a cool, dry location.- Food/drinks items should be consumed completed within 6-8weeks upon the first opening.The CURRENT Batch of FRESHNESS are:1) NANO COLLAGEN: OOS (PRE-ORDER)2) NANO ROYAL JELLY: 01/11/20193) NANO FUCOIDAN: 27/08/20204) NANO BIOGENIE: 09/01/2018 (MFG DATE)5) NANO DETOX: 01/10/20196) NANO DIET: 01/10/20197) NANO KRILL OIL: 14/07/20208) NANO RESVERA: No expiry.9) NANO LACTO VV: 01/12/201910) NANO BIRD NEST: OOS (PRE-ORDER)11) NANO CARBOLITE: 01/01/2020
- Like retailers, food, drinks, personal care products cannot be exchanged, returned nor refunded due to hygiene reasons.- Reasons not limited to purchased by mistake, promotion overlooked, medical conditions, allergies, purchase in excess will not be entertained.- Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.- Buyers are encouraged to ensure the ingredients are not allergic to the intended user before purchasing.- In the unlikely event that a refund/ return is accepted, the original item(s) must be shipped back to our premise first for inspection of condition. NANO JAPAN reserves the right to refuse refund/ return if the condition is unacceptable and/ or item is purchased more than 3 months.- Only if acceptable, 15% of the purchase amount plus 2-ways delivery fees will be deducted.
- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.- NANO JAPAN cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.- NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress. But, if u have any delivery note to delivery man, pls state short+clear info in the address part NOT memo.- Qxpress is NOT OBLIGATED to call before arrival.- In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.- Buyers are to track OWN orders online with tracking no. provided and contact NANO JAPAN immediately if verification is needed.- We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.
- NANO JAPAN generally does not encourage self-collection as reliable delivery services with online tracking number are provided.- In unusual and rare circumstances, NANO JAPAN may accede to self-collection request out of good faith, by our staff at one single location i.e. EUNOS MRT station (area between control station and POSB bank).- NANO JAPAN sincerely requests buyers to contact our appointed staff 15 minutes before arrival.- Our staff will discreetly depart for lateness by buyers of more than 15 minutes maximum without prior notification.- No further purchase, exchange request nor negotiation is possible at point of self-collection.- Any request to seek insurance/ investment opportunity presentation, private dates and of similar nature will be deemed as harassment.- No rebate for delivery will be given for self-collection due to voluntary request.
- We are committed to ensure the accuracy, quality and condition of your ordered products.- Delivery services are provided by third-party. Any queries/complains/feedbacks pertaining to the delivery services can be directed to them directly and conveniently online.- When receiving your parcel from NANO JAPAN, please CHECK and ENSURE that 1) The box is printed with our logo NANO JAPAN 2) Description on the waybill/consignment note such as name, address, cart number matches your details 3) Securely strapped 4) No sign of opening, tempering, damages or wetness.- In the unfortunate event that you found your order quantity incorrect, condition unsatisfactory, do not be alarmed. Keep the box or cut-out the original waybill, delivery consignment note and also the weight sticker, total 3 pieces. Contact us immediately Q&A for investigation to commence.- Any claim of missing/ incorrect items after 3-days of successful delivery by Qxpress WILL NOT BE ENTERTAINED.
- As promotions and/ or prices can be campaigned by Qoo10 and/ or sponsors, NANO JAPAN cannot be responsible when buyers do not find themselves enjoying the promotions they had hoped for due to technical glitches, promo time-lapsed and/ or absence. - NANO JAPAN is committed to provide the highest quality products that complies with foods safety standards and regulations recognized from around the world and local authorities. - Mutual respect is appreciated. We reserve the right to protect our co-worker from abuse, malign and/ or unfounded accusation. - Any feedback and/ or complains can be first sought/ made with us directly on e-mail. - Prompt actions not limited to police report and legal recourse will be taken if inappropriate/ abusive speech/ actions are conducted. - We deeply regret for any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one
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KIDS SUPPLEMENT: NANO BIOGENIE (MADE IN JAPAN) | 45ml
Bought 3rd time. Seen a little effect on my child. Hope to see more goodness in the product. But Puzzled of the date shown is MFG date??
My subsequent purchase. Thanks seller!
Both my children had been taking it.
Pls advise me on the quantity to give my child. She is 2 yrs old. A)When she is not sick, what is the amount ( in terms of drops) I should give? And the frequency?B) if she is sick, what is the amount & frequency?Thank you!
Dear Customer,Good afternoon to you. Thank you very much for your recent purchase and enquiry! Nano Biogenie metabolites is one of the best health supplement u can offer to ur child, to offer them the head start in health throughout their growing-up years. :) For your 2yo daughter, u may give 1-serving (2-suctions) per day, daily before bed on normal days. If she shows symptom of cough of runny nose, u can give twice a day and if in the event of unwell, u may give 3-times a day to accelerate recovery. Each serving is 2-suctions (not drops) Each suction means 1 pump and each pump draws-up about 1/4 to 1/3 of the entire glass dropper only... :) hope this clarify well... Thank you mummy. Pls feel free to write to us again if u have any more questions OK? :DSincerely,NANO JAPAN
Can i add nanogenie in warm milk? I have been adding to my kids milk in bottle every night before sleep. However a friend told me that adding in warm milk will 'kill' the nanogenie nutrients and should only add in room temperature or cold beverage. Is it true?
Dear customer,Good evening to you~:D NANO Biogenie does not contain "live" probiotics. Instead, what it contains is "metabolites" which is the byproduct of "live" probiotics. Yet, it is this metabolites that's produced in our body after we consume high dose of probiotics, that's directly absorbed by our body for improved immune system, to help faster recover and protection. :) In another words, Metabolites is a stable substance that our body needs directly to absorb and goes to improve our health system, protection against super bugs and super viruses. If it is the temperature that you have added to your warm milk where then you add NANO Biogenie, it will be perfectly fine. However, we do not recommend to be added to boiling hot water, as they are in a very unstable state, they may damage affect the quality of the active ingredients. So, it's OK to mix NANO Biogenie with hot/ warm milk, but not bubbling boiling beverages. Hope the above clarifies ^^ Sincerely,NANO JAPAN
Is this safe for breast feeding mummy?
Dear Customer,Good evening to you! NANO Biogenie even though is labeled for children, it contains the same metabolites that are actually suitable (and very essential) for adults too!!! Actually, for adults' version, concentration is 92% while children's version, concentration is 85%. Therefore, adults should take 6-8 suctions (3.6ml-4.8ml) each time for the same resistance/ immune system improvement. Both kids and adult need strong metabolites in our body can effective reduce risk of many age-related diseases. CERTAINLY! ^^D Many lactating mummys actually asked the same question. When the mummy take Nano Biogenie, they benefit from the metabolites and also passed "stronger breast milk" to their babies too. :) For your case, it'd be recommended to take 1 serving x twice a day. (AM and PM). :) To fully take advantage for both mom and baby. :D Wishing you an amazing weekend. ^^#Sincerely,NANO JAPAN
亲爱的客户，您好！非常感谢您对本产品的关注！NANO BIOGENIE针对小朋友的免疫力是非常有帮助的，尤其是对于当小朋友免疫力低时而引起的伤风感冒。:) 除此之外，它对于便秘，皮肤敏感，胃口欠佳等都有所帮助。您可以将NANO BIOGENIE滴入小朋友的牛奶或任何饮料让他喝，但是必须确保小朋友把该饮料喝完。:D 每天晚上睡前喝。至于分量，1-12岁的小孩，每天一次，每次两剂/1.2毫升 （一剂相等于0.6毫升）。当小孩子生病或开始出现生病象征的时候，我们建议您可以给他一天两次（早晚各一次）直到完全康复，以助更快痊愈！谢谢 ： ）感恩，NANO JAPAN
Hi seller... May I know if the products are halal pls. Thank you
Dear customer, Good morning to you~ Thanks a lot for your interest! :D We are pleased to advice that there's no ingredient of animal origin used in this product. :) The soy bean used in the culturing/ fermentation are also non-GMO. Fermentation is a very common process to induce a certain substance to be produced from a "base". The process converts sugars/ carbohydrates into gases, sugar or alcohol using either yeast or bacteria. In the case of NANO Biogenie, it uses 16 different types of friendly bacteria using soy beans as a host. No yeast is used and therefore no, alcohol is produced. It is 100% muslim faithfuls friendly. :) We hope this assures. Have a lovely day!Sincerely, NANO JAPAN
What’s the expiry date of the current batch?
Dear Customer,Good morning to you^^The current batch of freshness are:1) NANO COLLAGEN: OOS (PRE-ORDER)2) NANO ROYAL JELLY: 01/11/20193) NANO FUCOIDAN: 27/08/20204) NANO BIOGENIE: 09/01/2018 (MFG DATE)5) NANO DETOX: 01/10/20196) NANO DIET: 01/10/20197) NANO KRILL OIL: 14/07/20208) NANO RESVERA: No expiry.9) NANO LACTO VV: 01/12/201910) NANO BIRD NEST: OOS (PRE-ORDER)11) NANO CARBOLITE: 01/01/2020The date printed on NANO Biogenie is the manufacture date as in Japanese format it goes like YY.MM.DD. This batch MFG date is 09/01/2018. The freshness is 18 months from this date (賞味期限) and can go up to 24 months if refrigerated or if un-open as well. You should finish consuming the product within 2 months upon first opening and should be store in normal refrigeration. :) Have a great day! ^^Sincerely, NANO JAPAN
There isn’t any posted question about item.