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NANO JAPAN MIX[1+1 ON-QUEUE] 💎NANO BIOGENIE (35 DAY) 💎NANO LACTO VV PROBIOTICS

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Customer who recommended this item
8 (Based on 8 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
UPDATE : OUT-OF-STOCK and under PRE-ORDER items Seller 2017-12-13
Our Freshness Policy (update) & How to Store Your Products Seller 2017-06-10
News : Warehouse closing from 13/06/2018 - 18/06/2018 Seller 2016-11-17
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Manufacturer/
Place of origin
NANO JAPAN / JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material [NANO BIOGENIE] METABOLITES FROM 35 STRAINS OF 16 SPECIES OF FRIENDLY BACTERIA. [NANO LACTO VV PROBIOTICS] 5 BILLION LIVE KANEKA LABRE LP08 PROBIOTICS, NATURAL BANANA FLAVOR
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(6598710628 / qoo10@nanojapan.jp)
Return/Exchange Pickup & return item by seller (Return shipping company : Qprime)
JANCode 560011020
Brief Description 【NANO BEST COMBO】BUY THIS BEAUTY EXPERT-RECOMMENDED COMBO TO GET THE BEST RESULT AND ENJOY THE LOWEST PRICE! | NANO BIOGENIE + NANO LACTO VV
PRODUCT NAMES ................. NANO BEST & COMBO FOR FEMININE CARE
PRODUCT ORIGIN ................. BOTH MADE IN JAPAN
PER SET PACKAGE INCL ...... 2-BOT OF NANO BIOGENIE AND 2-BOX OF NANO LACTO VV PROBIOTICS
VOLUME ................................. NANO BIOGENIE 45ml; NANO LACTO VV PROBIOTICS 2g x 36-SACS
NO. OF SERVINGS ................ NANO BIOGENIE, 36-SERVINGS; NANO LACTO VV PROBIOTICS 36-SERVINGS
HOW TO CONSUME .............. MAY CONSUME BOTH AT NIGHT BEFORE BED. IF NECESSARY, USER CAN TAKE ONCE IN THE MORNING AFTER BREAKFAST AND ONCE BEFORE BEDTIME
HOW TO PREPARE ................ ADD 2-SUCTIONS OR POWDER TO ANY NORMAL TEMP. CHILLED OR WARM BEVERAGE, STIR AND DRINK
QUALITY ................................. PRODUCTS ARE MANUFACTURED UNDER STRICT GMP AND SAFETY REGULATIONS IN JAPAN (JNHFA, JFRL, MHLW)
HOW TO STORE .................... KEEP AWAY FROM HEAT, DIRECT SUNLIGHT AND MOIST. STORE IN REFRIGERATION IF UNSURE
SPECIAL NOTE ...................... ENSURE FINGERS DO NOT TOUCH THE GLASS DROPPER. AVOID GLASS DROPPER TO BE CONTAMINATED BY OTHER LIQUID OR FINGER PRINTS. ENSURE LID/ CAP IS REPLACED TIGHTLY.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5)

Customer Review (8)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 11, 2018 dor***
Highly Recommend Jun 04, 2018 soh***
Recommend Jun 04, 2018 soh***
Highly Recommend Jun 02, 2018 ani***
Highly Recommend Feb 15, 2018 fel***
Recommend Feb 02, 2018 ned***
Highly Recommend Jan 19, 2018 lil***
Highly Recommend Dec 15, 2017 thi***

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customer,

Thank you for your purchase and kind patience.
We are still waiting fresh shipment to arrive and please take note that NANO Resvera, NANO Carbolite and NANO Krill Oil are pre-order (PO) at the moment as per stated. We will ship out your order once the new shipment arrive. We seek your kind understanding and patience.

P/S: If you did not order any NANO Krill Oil/ NANO Carbolite/ NANO Resvera, please ignore this message.

Million thank you and have a pleasant day.

Sincerely,
NANO JAPAN

Notice
Seller

- U are strongly advised to ensure that the user is not allergic to the product (ingredients) before placing any order.
- If the purchased product(s) is unsuitable to the intended user due to personal/medical/preferential reasons, we strongly recommend u to offer/gift the product to another person whom he/she will find suitable/favorable to enjoy.
- Be sure u store your products in a cool, dry location.
- Food/drinks items should be consumed completed within 6-8weeks upon the first opening.
The CURRENT Batch of FRESHNESS are:
1) NANO COLLAGEN: 01/06/2020
2) NANO ROYAL JELLY: 01/04/2020
3) NANO FUCOIDAN: 27/8/2020
4) NANO BIOGENIE: PRE-ORDER, ETA 08-07-18
5) NANO DETOX: 01/06/2020
6) NANO DIET: 01/06/2020
7) NANO KRILL OIL: PRE-ORDER, ETA 12-6-18
8) NANO RESVERA: NO EXPIRY.
9) NANO LACTO VV: 01/12/2019
10) NANO BIRD NEST: 09/3/2020
11) NANO CARBOLITE: PRE-ORDER, ETA 30-6-18

Notice
Seller

Dear Customer,

Good day to you and thank you for your purchase.
We would like to inform you that our warehouse will be closed from 13/06/2018 to 18/06/2018 for Hari Raya celebration. All the orders who have placed within the closing period, those orders will be process on 19/06/2018 when warehouse re-open. We seek your kind understanding and patience.

P/S : Except for those OOS/ Pre-order items.

Thank you and Selamat Hari Raya!!! ^^D

Notice
Seller

- Like retailers, food, drinks, personal care products cannot be exchanged, returned nor refunded due to hygiene reasons.
- Reasons not limited to purchased by mistake, promotion overlooked, medical conditions, allergies, purchase in excess will not be entertained.
- Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.
- Buyers are encouraged to ensure the ingredients are not allergic to the intended user before purchasing.
- In the unlikely event that a refund/ return is accepted, the original item(s) must be shipped back to our premise first for inspection of condition. NANO JAPAN reserves the right to refuse refund/ return if the condition is unacceptable and/ or item is purchased more than 3 months.
- Only if acceptable, 15% of the purchase amount plus 2-ways delivery fees will be deducted.

Notice
Seller

- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
- NANO JAPAN cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
- NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress. But, if u have any delivery note to delivery man, pls state short+clear info in the address part NOT memo.
- Qxpress is NOT OBLIGATED to call before arrival.
- In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
- Buyers are to track OWN orders online with tracking no. provided and contact NANO JAPAN immediately if verification is needed.
- We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.

Notice
Seller

- NANO JAPAN generally does not encourage self-collection as reliable delivery services with online tracking number are provided.
- In unusual and rare circumstances, NANO JAPAN may accede to self-collection request out of good faith, by our staff at one single location i.e. EUNOS MRT station (area between control station and POSB bank).
- NANO JAPAN sincerely requests buyers to contact our appointed staff 15 minutes before arrival.
- Our staff will discreetly depart for lateness by buyers of more than 15 minutes maximum without prior notification.
- No further purchase, exchange request nor negotiation is possible at point of self-collection.
- Any request to seek insurance/ investment opportunity presentation, private dates and of similar nature will be deemed as harassment.
- No rebate for delivery will be given for self-collection due to voluntary request.

Notice
Seller

- We are committed to ensure the accuracy, quality and condition of your ordered products.
- Delivery services are provided by third-party. Any queries/complains/feedbacks pertaining to the delivery services can be directed to them directly and conveniently online.
- When receiving your parcel from NANO JAPAN, please CHECK and ENSURE that 1) The box is printed with our logo NANO JAPAN 2) Description on the waybill/consignment note such as name, address, cart number matches your details 3) Securely strapped 4) No sign of opening, tempering, damages or wetness.
- In the unfortunate event that you found your order quantity incorrect, condition unsatisfactory, do not be alarmed. Keep the box or cut-out the original waybill, delivery consignment note and also the weight sticker, total 3 pieces. Contact us immediately Q&A for investigation to commence.
- Any claim of missing/ incorrect items after 3-days of successful delivery by Qxpress WILL NOT BE ENTERTAINED.

Notice
Seller

- As promotions and/ or prices can be campaigned by Qoo10 and/ or sponsors, NANO JAPAN cannot be responsible when buyers do not find themselves enjoying the promotions they had hoped for due to technical glitches, promo time-lapsed and/ or absence.
- NANO JAPAN is committed to provide the highest quality products that complies with foods safety standards and regulations recognized from around the world and local authorities.
- Mutual respect is appreciated. We reserve the right to protect our co-worker from abuse, malign and/ or unfounded accusation.
- Any feedback and/ or complains can be first sought/ made with us directly on e-mail.
- Prompt actions not limited to police report and legal recourse will be taken if inappropriate/ abusive speech/ actions are conducted.
- We deeply regret for any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one

Answered
2018-05-19
jam*******
User

Hi... wanted to buy this bundle but the shop coupon $30 can’t be applied. Please advise.

User

Dear Customer,

Good morning and thank you for interest.
Please take note that $30 shop coupon and $10 shop coupon can only apply to single product; whereas 10% MIX & MATCH shop coupon can apply to bundle set as per stated (you may refer to the attachment above for further details)

Thank you and have a pleasant Saturday.

Answered
2018-04-22
Leo*******
User

Hi,
Can i confirm if the probotics is suitable for breastfeeding mums, does not affect the baby? Thank you.

User

Dear Customer,

Good evening to you. CERTAINLY! ^^D Many lactating mummys actually asked the same question. When the mummy take Nano Biogenie, they benefit from the metabolites and also passed "stronger breast milk" to their babies too. :) For your case, it'd be recommended to take 1 serving x twice a day. (AM and PM). :) To fully take advantage for both mom and baby. :D Whereas Nano Lacto VV helps to increase gut and bowel movement even in the absence of water (of course, you are still required to drink enough water every day...). plus it help to ensure prevention of bacterial and improves feminine care from the inside to ensure your optimal condition at all times! It is definitely suitable for expecting women and also lactating mummies as well! ^^D Wishing you an amazing weekend. ^^#

Sincerely,
NANO JAPAN

Answered
2018-03-21
ell*******
User

Hi seller, i m a lactating mother. Lately i hve been having hives allergy very often.probably due to lack of sleep or low immune system. Can i just take the probiotic alone or need to add on to this extra ?

User

Dear Customer,
Good afternoon to you. Thank you very much for your enquiry and sharing with us of your condition. To express sufficient milk can be a bit of a challenge for many, while to continue ensure your personal well-being may further add to this challenge as you may be required to take certain medication that might affect the "quality of the milk". Nano probiotics is extremely and highly recommended for mothers to improve your own well-being, immune system in an effective, convenient way! You may not need to add it to other beverage as Nano Lacto VV probiotics itself is crystallized and can be absorbed by the body readily. If u wish, u can add it to Nano biogenie to further double-up the power against allergies and immune system. :) Also, a good news is that it can also be passed to your baby through your milk too! It's 2-in-1!!! :D Thank you mummy!
Sincerely,
NANO JAPAN

Answered
2018-01-08
jny*******
User

Hi, do you have ready stocks and can deliver within 2-3 days or will only available after 26 Jan'18?

User

Dear Customer,
Good afternoon to you. Thank you very much for your interest! :D Yes, We have ready stock in Singapore which is also just-arrived from Japan! ^^D If u order today, you can also receive within 3-days (if everything is smooth). Thank you and wishing you a terrific new week!
Sincerely,
NANO JAPAN

Answered
2017-11-06
suz*******
User

Dear seller. I added 2 sets of combo and tried to use you 30% discount for purchase above $100. It does not seems to work. Is this set not entitled forvthe discount? Thank you.

User

Dear Customer,
Good afternoon to you. Thank you so much for your enquiry and interest! ^^D Nano Best of Combo sets are offered as direct discounted/ low price and therefore, shop coupon cannot be used. However, Qoo10 coupon can still be applied! YEY!

Sincerely,
NANO JAPAN

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