NANO JAPAN
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NANO JAPAN MIX[ONLY $128 (UP $336) 5-MTH SUPPLY] ♥MUMMY +KIDS +BABY ♥BOOSTS RESISTANCE ♥CLINICAL PROTECTION ♥JAPAN

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  • Shipping From
    Domestic
    Shipping RateDomestic QS

    Qxpress - Free

    Available shipping date
    Dec 20, 2018
  • Item Qty
    plus count minus count
    ㄴPurchase Limit(Qty)
    6Qty every 1 day
  • Item Type
    ∙ NANO BIOGENIE (35-DAYS) X 3 BOTS
    ∙ NANO LACTO VV (36-DAYS) X 2 BOXS

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85
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Disclaimer On Delivery & Damage Seller Nov 12, 2018
Our Operation Hours Seller Aug 31, 2018
UPDATE : OUT-OF-STOCK and under PRE-ORDER items Seller Dec 13, 2017
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Manufacturer/
Place of origin
NANO JAPAN / JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material [NANO BIOGENIE] METABOLITES FROM 35 STRAINS OF 16 SPECIES OF FRIENDLY BACTERIA. [NANO LACTO VV PROBIOTICS] 5 BILLION LIVE KANEKA LABRE LP08 PROBIOTICS, NATURAL BANANA FLAVOR
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(6598710628 / qoo10@nanojapan.jp)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
JANCode 90000012
Brief Description NANO LACTO VV IS THE FOREMOST PROBIOTICS DESIGNED SPECIALLY FOR WOMEN. CONTAINING 5 BILLION OF LACTOBACILLUS, IT CAN SURVIVE HARSH STOMACH ACID, REACH VAGINAL ENVIRONMENT ALIVE TO REDUCE DISCOMFORT.
PRODUCT NAMES ................. NANO MUMMY & BABY BUNDLE
PRODUCT ORIGIN ................. BOTH MADE IN JAPAN
PER SET PACKAGE INCL ...... 2-BOT OF NANO BIOGENIE, 2-BOX OF NANO LACTO VV PROBIOTICS, 1-CAN NANO COLLAGEN
VOLUME ................................. NANO BIOGENIE 45ml (37-DAYS); NANO LACTO VV PROBIOTICS 2g x 36-SACHETS, NANO COLLAGEN, 245g (35-days)
NO. OF SERVINGS ................ NANO BIOGENIE, 37-SERVINGS; NANO LACTO VV PROBIOTICS 36-SERVINGS
HOW TO CONSUME .............. MAY CONSUME BOTH AT NIGHT BEFORE BED. IF NECESSARY, USER CAN TAKE ONCE IN THE MORNING AFTER BREAKFAST AND ONCE BEFORE BEDTIME
HOW TO PREPARE ................ ADD 2-SUCTIONS OR POWDER TO ANY NORMAL TEMP. CHILLED OR WARM BEVERAGE, STIR AND DRINK
QUALITY ................................. PRODUCTS ARE MANUFACTURED UNDER STRICT GMP AND SAFETY REGULATIONS IN JAPAN (JNHFA, JFRL, MHLW)
HOW TO STORE .................... KEEP AWAY FROM HEAT, DIRECT SUNLIGHT AND MOIST. STORE IN REFRIGERATION IF UNSURE
SPECIAL NOTE ...................... ENSURE FINGERS DO NOT TOUCH THE GLASS DROPPER. AVOID GLASS DROPPER TO BE CONTAMINATED BY OTHER LIQUID OR FINGER PRINTS. ENSURE LID/ CAP IS REPLACED TIGHTLY.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (64)

Customer Review (30)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 30, 2018 nfl***
Highly Recommend Nov 26, 2018 chl***
Highly Recommend Nov 24, 2018 ivy***
Highly Recommend Oct 31, 2018 wan***
Highly Recommend Oct 27, 2018 cel***
Recommend Oct 24, 2018 rou***
Highly Recommend Oct 19, 2018 lly***
Highly Recommend Oct 19, 2018 Haz***
Highly Recommend Oct 15, 2018 xue***
Netural Oct 13, 2018 ali***

Item Q&A(10)

Status
Question & Answer
  • Notice

    Disclaimer On Delivery & Damage

    We’d like to inform that all dents are not exchangeable, returnable or refundable arising out of delivery. While every endeavour is taken to ensure every of our product is shipped in best condition & with the utmost care in packaging to protect the item, we're unable to guarantee that they will be 100% without any flaws in the external condition during the course of delivery and handling by 3rd-party (ie Qxpress/ Qprime/ QX Quick).

    We’d like to assure buyers that as the content such as NANO Collagen, NANO Detox, NANO Diet are 100% dry powder, any dents do not pose any contamination risks to the content inside. It’s unlike canned foods which contain liquid/ sauce/ paste that may react with exposed material.

    While NANO JAPAN continue to hope meet the high expectations of all valued buyers, we seek reasonableness and warm understanding to continue serve u with the highest quality of products & at the most affordable prices that’s unbeatable! =D
    NANO JAPAN
  • Notice

    Our Operation Hours

    Dear Customer,

    Good day to you. Please take note that our company doesn't operate during Saturday & Sunday (weekends) and public holiday. We apologise for any inconvenience caused. For those customers who have placed the order during this period, the order will be processed as soon as when warehouse re-open. Same goes for Qxpress courier company.

    Our operation hours will be from 9:30 AM to 5:30 PM (weekdays: Mon - Fri).

    Thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    UPDATE : OUT-OF-STOCK and under PRE-ORDER items

    Dear Customer,

    Thank you for your purchase and kind patience.
    We are still waiting for fresh shipment to arrive and please take note that NANO Collagen, NANO Lacto VV and NANO Resvera are pre-order (PO) at the moment as per stated. We will ship out your order once the new shipment arrive. We seek your kind understanding and patience.

    P/S: If you did not order any NANO Collagen/ NANO Resvera/ NANO Lacto VV, please ignore this message.

    Million thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    UPDATE : Custom Clearance (NANO Collagen)

    Dear Customer,

    Good day to you and thank you for your purchase.
    The fresh shipment of NANO Collagen has arrived in Singapore, however the stocks still waiting to clear custom (at Changi Airport) and it may take few days, estimated will reach us on 7/12/2018. We are sincerely apologize for the delayed and inconvenience caused. We seek your kind understanding and patience.

    Please do not worry. You are always in safe hand and we will keep you update. We promised: "Once arrived, we will ship to you!"

    P/S: Tracking number will be valid after 7-Dec-2018.

    Many thanks with your patience and kind understanding. We truly appreciate!! Thank you and have a nice day! : )
    NANO JAPAN
  • Notice

    Our Freshness Policy (update) & How to Store Your Products

    - U are strongly advised to ensure that the user is not allergic to the product (ingredients) before placing any order.
    - If the purchased product(s) is unsuitable to the intended user due to personal/medical/preferential reasons, we strongly recommend u to offer/gift the product to another person whom he/she will find suitable/favorable to enjoy.
    - Be sure u store your products in a cool, dry location.
    - Food/drinks items should be consumed completed within 6-8weeks upon the first opening.
    The CURRENT Batch of FRESHNESS are:
    1) NANO COLLAGEN: 01/12/2020
    2) NANO ROYAL JELLY: 01/09/2020
    3) NANO FUCOIDAN: 01/08/2020
    4) NANO BIOGENIE: 29/02/2020
    5) NANO DETOX: 01/06/2020
    6) NANO DIET: 01/08/2020
    7) NANO KRILL OIL: 01/05/2020
    8) NANO RESVERA: No expiry
    9) NANO LACTO VV: OOS (PRE-ORDER)
    10) NANO BIRD NEST: 09/03/2020
    11) NANO CARBOLITE: 04/09/2021
    NANO JAPAN
  • Notice

    Our Refund & Return Policy

    - Like retailers, food, drinks, personal care products cannot be exchanged, returned nor refunded due to hygiene reasons.
    - Reasons not limited to purchased by mistake, promotion overlooked, medical conditions, allergies, purchase in excess will not be entertained.
    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.
    - Buyers are encouraged to ensure the ingredients are not allergic to the intended user before purchasing.
    - In the unlikely event that a refund/ return is accepted, the original item(s) must be shipped back to our premise first for inspection of condition. NANO JAPAN reserves the right to refuse refund/ return if the condition is unacceptable and/ or item is purchased more than 3 months.
    - Only if acceptable, 15% of the purchase amount plus 2-ways delivery fees will be deducted.
    NANO JAPAN
  • Notice

    Our Delivery Policy & Tips to You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    - NANO JAPAN cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
    - NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress. But, if u have any delivery note to delivery man, pls state short+clear info in the address part NOT memo.
    - Qxpress is NOT OBLIGATED to call before arrival.
    - In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
    - Buyers are to track OWN orders online with tracking no. provided and contact NANO JAPAN immediately if verification is needed.
    - We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.
    NANO JAPAN
  • Notice

    Our Self-collection Policy

    - NANO JAPAN generally does not encourage self-collection as reliable delivery services with online tracking number are provided.
    - In unusual and rare circumstances, NANO JAPAN may accede to self-collection request out of good faith, by our staff at one single location i.e. EUNOS MRT station (area between control station and POSB bank).
    - NANO JAPAN sincerely requests buyers to contact our appointed staff 15 minutes before arrival.
    - Our staff will discreetly depart for lateness by buyers of more than 15 minutes maximum without prior notification.
    - No further purchase, exchange request nor negotiation is possible at point of self-collection.
    - Any request to seek insurance/ investment opportunity presentation, private dates and of similar nature will be deemed as harassment.
    - No rebate for delivery will be given for self-collection due to voluntary request.
    NANO JAPAN
  • Notice

    Our Orders Fulfillment Policy/ Upon Receiving Your Products

    - We are committed to ensure the accuracy, quality and condition of your ordered products.
    - Delivery services are provided by third-party. Any queries/complains/feedbacks pertaining to the delivery services can be directed to them directly and conveniently online.
    - When receiving your parcel from NANO JAPAN, please CHECK and ENSURE that 1) The box is printed with our logo NANO JAPAN 2) Description on the waybill/consignment note such as name, address, cart number matches your details 3) Securely strapped 4) No sign of opening, tempering, damages or wetness.
    - In the unfortunate event that you found your order quantity incorrect, condition unsatisfactory, do not be alarmed. Keep the box or cut-out the original waybill, delivery consignment note and also the weight sticker, total 3 pieces. Contact us immediately Q&A for investigation to commence.
    - Any claim of missing/ incorrect items after 3-days of successful delivery by Qxpress WILL NOT BE ENTERTAINED.
    NANO JAPAN
  • Notice

    Our Customer Service Policy

    - As promotions and/ or prices can be campaigned by Qoo10 and/ or sponsors, NANO JAPAN cannot be responsible when buyers do not find themselves enjoying the promotions they had hoped for due to technical glitches, promo time-lapsed and/ or absence.
    - NANO JAPAN is committed to provide the highest quality products that complies with foods safety standards and regulations recognized from around the world and local authorities.
    - Mutual respect is appreciated. We reserve the right to protect our co-worker from abuse, malign and/ or unfounded accusation.
    - Any feedback and/ or complains can be first sought/ made with us directly on e-mail.
    - Prompt actions not limited to police report and legal recourse will be taken if inappropriate/ abusive speech/ actions are conducted.
    - We deeply regret for any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one
    NANO JAPAN
  • Answered
    Question
    lin******* 2018-12-03
    Answer
    Dear Customer,

    Good evening to you. NANO Lacto VV probiotics is an awesome strain of probiotics developed by Kaneka Japan. It is actually suitable for both women and men as probiotics are not gender specific. However, because of the amazing ability of NANO Lacto VV probiotics to survive harsh stomach acid and body salinity, excessive probiotics are actually bioavailable to reach women's feminine area to improve vaginal health and care! For men, it helps to boost not only digestion, intestinal and colon health, it can also improve allergic resistance against viral infection too! For most men, acid reflux and colon inflammation are two of the most common problems. Nano Lacto VV probiotics can effectively help to reduce risks and improve such conditions quickly! :D Pls try it. Please give 1-2 sachets per day directly or with room temp water ^^#

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-12-03
    Question
    Oh dear.... I brought nano detox for him instead. Can u advise me which will be more suitable for him? He is a big meat eater and seldom eat vegetables, he has a tummy which he wanted to get rid. But I feel he do need to detox as sometimes I do smell meat smell on him maybe if he sweat.
    Answer
    Dear customer,

    Good afternoon to you. Kindly reassure you have actually bought the right product, NANO Detox & Cleanse for his condition, especially he is not a veggie-lover :) NANO Detox is an inner system improvement detox . Through this, one can expect the inner organs to feel refreshed, re-charge and in better working order and eventually with a healthy inner body system :) Most adult has lots of toxins inside our body through all the years of food and trash . When NANO Detox enzyme is taken, it helps in lymphatic cleansing and more important remove harmful substances through enzymic reaction to break them down and remove from the body. With the right kinds of enzymes, toxins in our body can be removed over time, everyone should do that. We highly recommend him to take 2-3 times of NANO Detox as juicing daily for consequently for 2-3 weeks :) He will then see improvements manifold!! :D We hope this recommendation is useful to you. Have a wonderful day! ^^

    Sincerely,
    NANO JAPAN
    Question
    Thanks u nano Japan
    Answer
    Dear Customer,

    Good afternoon to you. You are most welcome^^ Do take NANO Detox regularly, it's not about aggressively lose weight but to keep your body refresh and retune! <3 Thank you and have a lovely day! :)

    Sincerely,
    NANO JAPAN
  • Answered
    Question
    lin******* 2018-11-23
    Answer
    Dear Customer,

    Good morning to you. Thank you very much for your enquiry. We are sorry to hear that your son is not feeling well. It is definitely a bad season of mostly cough and fever this year. NANO Biogenie can be added to his milk (2-suctions each time). You may also give him 2-3 times per day to enhance recovery. On normal days, you can give him once a day. Thank you for writing to us and do feel free should u require any further explanation OK? ^^, Wishing you a lovely new week, Mummy.

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-11-24
    Question
    Hi seller,

    My son is 5 yrs old, is 2 suction enough? Or should I give 3 and two time per day? Thankfully his fever had subside but left with phlegm cough.
    Answer
    Dear Customer,

    Good morning: ) Glad to hear that your son's fever is under control now^^ 2-suctions per serving is good enough for AM and PM. But you can kiasu a bit to give him one more serving in the afternoon during this period until fully recovered. In another word, you can give him 2-suctions/ per serving for morning, afternoon and evening, 3 times a day, it'll help your little one's body to recover quickly and thoroughly. It will also keep the side effects of the medicine to minimal. ^^Kindly reassure no harm as NANO Biogenie contains metabolites which are naturally produced n found in our body. Which in fact, metabolites are not foreign compounds that has any risk of contradiction/ overdose, taking it on normal days help to improves the person's immune system, whereas taking it on unwell days, can reduce recovery period at least 50%. Hope this explains well :)

    Thank you for writing to us and do feel free should u require any further explanation OK?^^

    Sincerely,
    NANO JAPAN
    Question
    Hi seller,

    Thanks for your reply.
    After giving my son few days of this probiotic, today he diarrhea and went to dr, Dr say my son stomach alot of wind and suspect of stomach flu and the cough did not get better but become bronchitis. I thought this is suppose to help speed up the recovery of my son but why it become like this?
    Answer
    Dear customer,

    Thank u for ur enquiry. Your child is suspected to have already contracted some virus probably a period ago and such viruses would have a dormant period in the body. It will attempt to break the immune system until which the body immune system is broken and it fully develops into a condition. There’s always a cycle and will require medical treatment. Pls understand that Nano biogenie is not a medicine but only a supplement. It aids the user to enhance their immune system and boosts recovery but since your child already contracted the virus, it is understandable that your child will go through the normal cycle of recovery with his medical treatment. Since your child only started to use Nano biogenie, there can still be an organic improvement for his body to fight the virus on its own while the medicine does its work. Please ensure adults wear face masks to prevent the spreading of the virus when near contact. Your child will be well in within 10 days normally.

    NJ
    Question
    Thanks you for the clear explanation. I juz brought another 4 bottle to keep stock. Will ensure to give him daily for protection after his recovery. Really thanks u so much for the advise during this period of time.
    Answer
    Dear Customer,

    Good morning and you are most welcome ; ) Please do not hesitate to contact us again if you have further question. We are always here to reach out^^ Hope your son will speedy recovery too^^D

    Thank you and have a pleasant day!

    Sincerely,
    NANO JAPAN
  • Answered
    Question
    sfe******* 2018-11-22
    Answer
    Dear Customer,

    Good evening and thank you for interest.
    Kindly reassure about the expired date as we are strictly no dumping policy allows and we always provide the freshest and latest batch of product to our customer.

    For your information, the expired date of the current batch for NANO Lacto VV and NANO Biogenie is 01/12/2019 and 29/02/2020 respectively as per stated in our notice^^D

    Thank you and have a pleasant day!

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-11-22
  • Answered
    Question
    lly******* 2018-10-11
    Answer
    Dear Customer,

    Thank you very much for your enquiry. If you are new to NANO JAPAN, u will be pleased to know that ALL Nano Japan products are R&D and formulated to be suitable for person of all ages and conditions including expecting and lactating mothers :D Kindly be rest assured! NANO Lacto VV is probiotics that contains 5 billions live Lactobacillus brevis which is safe for pregnant and lactating mummies that remain active through strong stomach acid and reach uteri and sensitive vaginal environment in 2 hours. :) It helps to protects stomach lining, heals digestive tract, enhance immune systems and most importantly ensures vaginal health! :D And we highly recommend u to take Nano Biogenie too. When the mummy takes Nano Biogenie, they benefit from the metabolites and also passed stronger breast milk to their babies too:) For you, it'd be recommended to take 1 serving x twice a day. (AM and PM). :) To fully take advantage for both mom and baby!! <3

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-10-11
  • Answered
    Question
    Joc******* 2018-10-09
    Answer
    Dear Customer,
    Thank you very much for your enquiry. If u are new to NANO JAPAN, u will be pleased to know that ALL Nano Japan products are R&D and formulated to be suitable for person of all ages and conditions including expecting and lactating mothers :D Kindly be rest assured! NANO Lacto VV is probiotics that contains 5 billions live Lactobacillus brevis which is safe for pregnant and lactating mummies that remain active through strong stomach acid and reach uteri and sensitive vaginal environment in 2 hours. :) It helps to protects stomach lining, heals digestive tract, enhance immune systems and most importantly ensures vaginal health! :D Please take 1-sachet everyday. Happy pregnancy!! <3
    Sincerely,
    Nano Japan
    NANO JAPAN 2018-10-09
  • Answered
    Question
    jam******* 2018-05-19
    Answer
    Dear Customer,

    Good morning and thank you for interest.
    Please take note that $30 shop coupon and $10 shop coupon can only apply to single product; whereas 10% MIX & MATCH shop coupon can apply to bundle set as per stated (you may refer to the attachment above for further details)

    Thank you and have a pleasant Saturday.
    NANO JAPAN 2018-05-19
  • Answered
    Question
    Leo******* 2018-04-22
    Answer
    Dear Customer,

    Good evening to you. CERTAINLY! ^^D Many lactating mummys actually asked the same question. When the mummy take Nano Biogenie, they benefit from the metabolites and also passed stronger breast milk to their babies too. :) For your case, it'd be recommended to take 1 serving x twice a day. (AM and PM). :) To fully take advantage for both mom and baby. :D Whereas Nano Lacto VV helps to increase gut and bowel movement even in the absence of water (of course, you are still required to drink enough water every day...). plus it help to ensure prevention of bacterial and improves feminine care from the inside to ensure your optimal condition at all times! It is definitely suitable for expecting women and also lactating mummies as well! ^^D Wishing you an amazing weekend. ^^#

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-04-22
  • Answered
    Question
    ell******* 2018-03-21
    Answer
    Dear Customer,
    Good afternoon to you. Thank you very much for your enquiry and sharing with us of your condition. To express sufficient milk can be a bit of a challenge for many, while to continue ensure your personal well-being may further add to this challenge as you may be required to take certain medication that might affect the quality of the milk . Nano probiotics is extremely and highly recommended for mothers to improve your own well-being, immune system in an effective, convenient way! You may not need to add it to other beverage as Nano Lacto VV probiotics itself is crystallized and can be absorbed by the body readily. If u wish, u can add it to Nano biogenie to further double-up the power against allergies and immune system. :) Also, a good news is that it can also be passed to your baby through your milk too! It's 2-in-1!!! :D Thank you mummy!
    Sincerely,
    NANO JAPAN
    NANO JAPAN 2018-03-22
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