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Nanotech Tempered Glass Screen Protector/iPhone X/Huawei Nova 3i/Samsung Note 9 S10 S10e S10 Plus
1100 items sold
3.8

NanoTechNanotech Tempered Glass Screen Protector/iPhone X/Huawei Nova 3i/Samsung Note 9 S10 S10e S10 Plus


Customer who recommended this item
88535
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
response time for all queries. Seller Oct 18, 2018
IMPORTANT NOTICE FOR STORE PICKUP CUSTOMERS Seller Feb 01, 2016
return/exchange/refund/cancel/non-receipt claims Seller Nov 06, 2014
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Nanotech screen protectors for all smartphone and tablet devices available in singapore
BOOKMARK 1 2 3 4 5 6 7

Photo Review (27,503)

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Customer Review (93,715)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 21, 2019 van*** (SG SG)
Highly Recommend May 21, 2019 jan*** (SG SG)
Highly Recommend May 21, 2019 cha*** (SG SG)
Highly Recommend May 21, 2019 neo*** (SG SG)
Highly Recommend May 21, 2019 ecd*** (SG SG)
Highly Recommend May 21, 2019 lsy*** (SG SG)
Highly Recommend May 21, 2019 mul*** (SG SG)
Highly Recommend May 21, 2019 ior*** (SG SG)
Highly Recommend May 20, 2019 loh*** (SG SG)
Highly Recommend May 20, 2019 leo*** (SG SG)

Item Q&A(4,085)

Status
Question & Answer
  • Notice

    response time for all queries.

    Dear valued customers,

    Please understand that we have high volumes of orders to fulfill daily. kindly Give us 24 hours to respond to your query (kindly note on weekends/PH/sunday is a public holiday, so all queries will be answered on the following working day).
    Should you need urgent attention, please call us 82086888 -Kelly. Kindly sms us with your clarifications if we do not answer your phone call.
    Alternatively, you may visit us at our office at the following address during office hours:
    (mon-friday: 9am to 6pm)

    51 Ubi Ave 1,
    #05-29
    Paya Ubi Industrial Park,
    Singapore 408933
    Kindly avoid lunch hour from 1pm-3pm. Thank you!


    We will attend to you immediately if you come down to our office. Thanks!
    NanoTech
  • Notice

    IMPORTANT NOTICE FOR STORE PICKUP CUSTOMERS

    Dear valued customers,

    Kindly note for customers who wants Nanotech to send out “store pick-up” orders, we will be charging a minimum fee of $5.00 SGD minimum fee (private courier service). Do note that there will be incremental costs for cart orders with higher quantities or volume.

    The costs stated above are to covers the following costs:
    1) stamp fees
    2) cost of mailing materials
    3) processing costs
    4) administrative costs

    Should you require a change for your mailing option from “store pick up” to mailing, please email a valid mailing address and relevant mailing details to Kelly@nanotechsg.com or contact Kelly at 8208 6888.
    purchasing store pickup option means you have agreed to all terms stated here.
    NanoTech
  • Notice

    return/exchange/refund/cancel/non-receipt claims

    Dear valued customers,

    We understand that qoo10 system allows customer to file for return request/refund/cancel/non-receipt claims on the system. We will like to kindly request all customers to go through 'inquiry to seller' first before using the system to return/exchnage/refund/cancel/non-receipt claims. This is to avoid handling the same case twice. we have our staff, working on the inquiry system everyday, so customers will definitely hear a response from us faster than going through the back end system. We thank you so much for your cooperation in this matter.
    NanoTech
  • Notice

    reposnse time for all queries.

    Dear valued customers,

    Please understand that we have high volumes of orders to fulfill daily. kindly Give us 24 hours to respond to your query (kindly note on weekends/PH/sunday is a public holiday, so all queries will be answered on the following working day).
    Should you need urgent attention, please call us 82086888. Kindly sms us with your clarifications if we do not answer your phone call.
    Alternatively, you may visit us at our office at the following address during office hours:
    (mon-friday: 9am to 6pm)

    51 Ubi Ave 1,
    #05-28
    Paya Ubi Industrial Park,
    Singapore 408933
    Kindly avoid lunch hour from 1pm-3pm. Thank you!


    We will attend to you immediately if you come down to our office. Thanks!
    NanoTech
  • Notice

    Conditions for return/exchange

    Dear Valued Customers,

    We will only do refund/exchange/return for the following cases. (quoted from clauses under Nanotech's customer-merchant agreement on listing page.)

    1) Wrong order sent (eg, ordered note 4, received iphone 6.)
    2) Bubbles formed WITHIN the tempered glass itself. (illustrated in the photo above.)
    DISCLAIMER: Bubbles caused by removal of plastic protection film is not counted as a manufacture defect. We will not exchange products with bubbles formed between the glass and the plastic.
    3) Cracked upon delivery.

    We will not replace/refund/exchange for other reasons. For clarification, please send query to us and we will get back to you within 48 hours.
    NanoTech
  • Notice

    Large Volume purchases and customer's fear for loss/delay

    I will recommend for customers who fear the risk of delay/loss to purchase registered mail. i will STRONGLY recommend big buyer to opt for registered mail. Thanks.
    NanoTech
  • Notice

    Loss & Delay

    Dear Valued Customer,

    Kindly note that Nanotech takes up to 3 working days (maximum) to process your orders. We face high volume transactions everyday, therefore our processing time may range from 1 working day to 3 working days. Singpost takes about 2-3 working days to process and deliver their mails.

    Non-registered mails tend to face delays and LOSS, due to circumstances that singpost has never disclosed to the public.

    However, should a delay/loss occur, usually singpost will deliver their mail before 14 days. After 14 days if you do not receive your mail, your mail is lost in transit.
    Please kindly be patient/understanding and refrain from blaming the seller, kindly contact us through the Qoo10 inquiry system and we will proceed to resolve the issue with you.
    NanoTech
  • Notice

    Order Fulfillment Time Frame / Order Processing Time Period

    Dear Valued customers,

    We are monitored and have regulations to follow with qoo10.sg. Therefore all orders are reflected and processed via qoo10's order management system.

    At Nanotech, we face high volume transactions everyday. Therefore during peak periods (weekends: friday to sunday, public holidays) we will need a longer processing time to handle all orders. to avoid confusion and misunderstanding, we process orders based on 24 hours basis. (on present day, we will process the previous day's order - 00:00hrs - 23:59hrs.) so therefore, we will take 1 working day to process and send out your orders. If you opted Singpost normal mail, Singpost will take 1 day to process orders and 1-2 working days to deliver to your address.

    So technically, delivery process will take at least 3 working days to reach you after payment confirmation.
    NanoTech
  • Answered
    Question
    dia******* 2019-05-21
    Answer
    Dear customer,

    thank you for your interest in our product. Do you mean iphone XR? It is 5.8 inch. If so, yes we do have non full coverage privacy screen protector. You may select PREMIUM PRIVACY . Hope this helps!

    Regards
    Nanotech
    NanoTech 2019-05-21
  • Answered
    Question
    Cla******* 2019-05-19
    Answer
    Dear customer,

    thank you for your interest in our product. We no longer have Nanotech forceshield for samsung series. The Premium Film is not the same as Forceshield. We would recommend purchasing the UV liquid adhesive or the Full adhesive tempered glass. Hope this helps!

    Regards
    Nanotech
    NanoTech 2019-05-21
  • Answered
    Question
    nat******* 2019-05-19
    Answer
    Dear customer,

    thank you for your interest in our product. Yes our s8 plus screen protectors are case friendly.

    Regards
    Nanotech
    NanoTech 2019-05-21
  • Answered
    Question
    zhe******* 2019-05-16
    Answer
    Dear customer,

    thank you for your interest in our product. It is tempered glass.
    NanoTech 2019-05-17
  • Answered
    Question
    mey******* 2019-05-16
    Answer
    Dear customer,

    thank you for your interest in our product. You may head to the link below to purchase. Thank you!

    https://www.qoo10.sg/item/SAMSUNG-S10-PLUS-S10E-NOTE-9-8-IPHONE-X-XR-XS-MAX-8-7-6-PLUS/421486930

    Regards
    Nanotech
    NanoTech 2019-05-16
  • Answered
    Question
    Lin******* 2019-05-11
    Answer
    Dear customer,

    It will require you to set your brightness to the maximum if you wish to use privacy screen protector under sunlight. Sunlight will cause reflection on privacy tempered glass. We would recommend matte for using under daylight. Thank you.

    Regards,
    Nanotech
    NanoTech 2019-05-13
  • Answered
    Question
    skw******* 2019-05-11
    Question
    Hello, does it comes with the uv light or need to purchase separately
    Answer
    Dear customer,

    Yes, it comes with the UV curing lamp for installation. Hope this explanation helps.

    Regards,
    Nanotech
    NanoTech 2019-05-13
  • Answered
    Question
    tay******* 2019-05-10
    Answer
    Private Enquiry
    NanoTech 2019-05-13
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
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Address
PAYA UBI INDUSTRIAL PARK 51 UBI AVENUE 1 #05-28
Available during
MON~FRI : 9:00am ~ 6:00pm Sat, Sun, Holiday : day off

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