MK-MALL
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[Nature Republic] ★ SUPER AQUA MAX ★ combination watery cream / fresh watery cream / moisture
14.15

Nature Republic[Nature Republic] ★ SUPER AQUA MAX ★ combination watery cream / fresh watery cream / moisture


Customer who recommended this item
9
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 100%/100%
Manufacturer/
Place of origin
NATURE REPUBLIC / korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Nature Republic]★SUPER AQUA MAX★ combination watery cream/fresh watery cream/moisture
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4)

Customer Review (9)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 17, 2017 r0y*** (SG SG)
Highly Recommend Apr 22, 2017 xin*** (SG SG)
Highly Recommend Nov 17, 2016 smi*** (SG SG)
Highly Recommend Aug 11, 2016 xin*** (SG SG)
Highly Recommend Aug 04, 2016 bir*** (SG SG)
Highly Recommend Jul 15, 2016 tan*** (SG SG)
Highly Recommend Jul 09, 2016 hui*** (SG SG)
Highly Recommend Jun 24, 2016 rut*** (SG SG)
Recommend Dec 01, 2015 tau*** (SG SG)

Item Q&A(3)

Status
Question & Answer
  • Answered
    Question
    fen******* 2016-07-19
    Answer
    Dear, Customer.

    We are very sorry but using registered mail for resending is our policy and we have been using registered mail.
    We did not know that you need your item that urgently.
    If we knew we would send out your item via Q-express.

    Thank you
    MK MALL
    MK-MALL 2016-07-19
    Question
    This is your problem!!! Not my problem!!! I've been waiting for my item for two weeks. U send shortly should resend by the faster way!!! If I didn't receive my items by this week, I'll write on your all sale items wall everyday!!! Ask customer be aware and don't buy from you!!!!
    Answer
    Dear, Customer.

    We hope you receive your items by this week and if not, please contact us again

    Thank you
    MK MALL
    Question
    U can call Korea post office and ask!!! For sure I won't receive my items by this week!!! I bought from the other seller before, it takes three to four weeks to reach Singapore!!! I just track the item, still in Korea!!!
    Answer
    Dear, Customer.

    We will contact post office if we can recall the items or not.

    Thank you
    MK MALL
    Question
    Yes you can recall. Can you contact post office to recall now? At the same time resend my item via QEXPRESS by today??
    Answer
    Dear, Customer.

    We are waiting for the answer from the post office.
    Since it is impossible use Q-express for resending(Q-express uses registered mail for resending too) we are going to cancel your order for the missing item and give you a refund

    Thank you
    MK MALL
    Question
    Okie. Please refund and do not charged me any processing fee. It's not my fault. I don't agree with these charges. Please refund me as soon as possible.
    Answer
    Dear, Customer.

    We are going to contact you as soon as the post office calls

    Thank you
    MK MALL
  • Answered
    Question
    fen******* 2016-07-14
    Answer
    Dear, Customer.

    Those two items were left ot from our system.
    We are not sure why it has been not registered on our printing program but we are very sorry for your inconveience.

    We will shil out those two items today via registered mail.

    Thank you
    MK MALL
    MK-MALL 2016-07-15
    Question
    Can I have the tracking no for the resend parcel?
    Answer
    Dear, Customer.

    YES we will provide you the tracking number soon.
    The number is not arrived yet from the post offce :(

    Thank you
    MK MALL
  • Answered
    Question
    fen******* 2016-07-14
    Answer
    Dear, Customer.

    Those two items were left ot from our system.
    We are not sure why it has been not registered on our printing program but we are very sorry for your inconveience.

    We will shil out those two items today via registered mail.

    Thank you
    MK MALL
    MK-MALL 2016-07-15
Ask Question
MK-MALL KR
Address
14-23 Aenigol-gil, Ilsandong-gu, Goyang-si, Gyeonggi-do 2F
Available during
Monday~Friday Hours: 9:00am~5:00pm
Policy & Notice
How to Return/Exchange