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❤ 2018 MARIE CLAIRE TOP PICK ❤KOREA LATEST INNOVATION-FERMENTED CLEANSERS❤
122 items sold
16.90

NEOGEN DERMALOGY❤ 2018 MARIE CLAIRE TOP PICK ❤KOREA LATEST INNOVATION-FERMENTED CLEANSERS❤

See all NEOGEN DERMALOGY items

Customer who recommended this item
1342 (Based on 1406 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Shipping Info/Timing/Change memo Seller 2017-04-11
CANCEL/REFUND Seller 2017-04-11
Disclaimer: Singpost Normal Mail Seller 2017-04-11
more
Manufacturer/
Place of origin
KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (537)

Customer Photo Review board
Feb 23, 2018
hlc*******

Highly Recommend Light foam non drying

Fine foam that doesn't leave skin dry.

100% REAL FRUIT:01. CRANBERRY | FREE GIFT:05. BUY LESS THAN 4

+ Add this option
Feb 22, 2018
Ivy*******

Highly Recommend Fast delivery

Received it in good condition. Delivery is fast too.

100% REAL FRUIT:01. CRANBERRY | FREE GIFT:05. BUY LESS THAN 4

+ Add this option
Feb 16, 2018
cxi*******

netural Received in a week

Regular buyer of this foam cleanser

100% REAL FRUIT:04. GREEN TEA | FREE GIFT:05. BUY LESS THAN 4

+ Add this option
Feb 08, 2018
smu*******
Feb 06, 2018 2
Son*******

Customer Review (1,406)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 25, 2018 car*******
Highly Recommend Feb 24, 2018 mel*******
Highly Recommend Feb 23, 2018 hlc*******
Highly Recommend Feb 22, 2018 sea*******
Highly Recommend Feb 22, 2018 Ivy*******
Recommend Feb 20, 2018 lyn*******
Highly Recommend Feb 19, 2018 che*******
Highly Recommend Feb 16, 2018 kil*******
Highly Recommend Feb 16, 2018 cxi*******
Highly Recommend Feb 10, 2018 tan*******

Item Q&A(114)

Status
Question & Answer
Date
Member
Notice
Seller

Dear buyers,

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller


***Return Policy***
Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
***Exchange Policy***
For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
***Refund Policy***
*Please note, we are unable to process refund for any reason.

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

The shipping fees will not be included if you decide to spend $70 in COCOMO under the same shipping group. You may combine any items in our shop to get free Qxpress delivery above $70 spent in COCOMO. Kindly select Qxpress $3.99 for ALL item listings. The shipping fees will not be included when you cart out.

Answered
2018-02-24
rea*******
User

I have super sensitivel acne prone skin, which flavour should I choose?

User

Dear Customer,
Green tea is for for your skin type

Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
Thank you for shopping with COCOMO!
Wishing you a Healthy & Prosperous Lunar New Year. 恭喜发财,万事如意!
Regards,
COCOMO

Answered
2018-02-24
rea*******
User

Just to clarify, will the real fruits in the bottle submerged cause it to decay just like any organic matter?

Cos real fruits will rot and decay, will it form bacteria and alcohol as part of the decaying process?

User

Dear Customer,
Products contain special technology and invention to formulate this product through fermentation process that does not cause it to decay
Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
Thank you for shopping with COCOMO!
Wishing you a Healthy & Prosperous Lunar New Year. 恭喜发财,万事如意!
Regards,
COCOMO

Answered
2018-02-06
ger*******
User

is this green tea stick the same as Neogen Real Fresh Cleansing Stick Green Tea?
may i know the expiry date?

User

Dear Customer,
Yes they are the same.
They are all fresh stock
The expiry date is 2019-2020
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-12-20
tin*******
User

Hello there?

Is it authentic and effective?
How many days will it deliver to my house?

User

Dear Customer,
100% authentic direct from neogen
Ready stocks in sg
if u select qxpress, 24h-48h delivery
if u select normal mail 3-7 working days for delivery (DO EXPECT DELAY DURING PEAK DEC PERIOD FROM SINGPOST)
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

User

Ok noted with thanks

User

welcome
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-12-15
swe*******
User

Hi, may I know the expiry of the green tea cleanser? Thanks

User

Dear Customer,
2020
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-12-12
chr*******
User

Hi, i bought 9 item include mask, requested for the jelly pack instead, Pls don give me the facial gel wash as i do not like that.
May i know when will you ship item too? Thanks.

User

Dear Customer,
We follow strictly to the free gifts stated
Only 10 pieces is free jelly pack
less than it is not jelly pack
Please refer to the listing again
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

User

hi, can't do exception? ordered extra mask which is buy 7 get 1 jelly pack too. and now I'm getting 9 items, can't be flexible? I do not like your facial gel, too much frag and artificial.. :(

User

Dear Customer,
We will accept your cancellation
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-12-10
woo*******
User

Hi
What is the expiry date for blueberry and green tea foam cleanser? Thank you!

User

Dear Customer,
2019 -2020
Have a blessed day ahead!
Feel free to WATSAPP us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Answered
2017-11-25
fuk*******
User

hi! is it possible to mix my cleansers? i asked for green tea but i m also interested in trying the rest. and also, any advise on toners after using this cleanser? having combination skin. thx!

User

Dear Customer,
Yes you may mix the cleansers.
for toner u can consider whamisa toners or huxley toners
Feel free to contact us at 8425 5525 should you need further assistance.
Thank you for shopping with COCOMO!
Regards,
COCOMO

Address
UB. ONE 81 UBI AVENUE 4 UB. ONE, 81 UBI AVENUE 4, #03-26 SG 408830
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