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NEOGEN PORE REFINE SERUM / OCEAN FEEDING SERUM / WHITE CLEAR SERUM - Paraben Free Formua/ Tested by Dermatologist
17.1

NEOGEN DERMALOGYNEOGEN PORE REFINE SERUM / OCEAN FEEDING SERUM / WHITE CLEAR SERUM - Paraben Free Formua/ Tested by Dermatologist

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Notice

Subject Register Date
Return/Exchange Policy Seller Apr 18, 2016
Manufacturer/
Place of origin
korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 21, 2017 jer***

Item Q&A(3)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims
    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Crystal Beauty
  • Answered
    Question
    wai******* 2018-02-21
    Answer
    hi sorry we wont be bringing in
    Crystal Beauty 2018-02-22
  • Answered
    Question
    viv******* 2017-05-12
    Answer
    Hi 100 % authentic
    Crystal Beauty 2017-05-12
  • Answered
    Question
    ilh******* 2016-08-09
    Answer
    hi can use day n night
    Crystal Beauty 2016-08-09
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Policy & Notice
How to Return/Exchange