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Nestle[NESCAFE] Buy 5 Boxes of Nescafe Dolce Gusto Capsules Free 2

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Customer who recommended this item
626 (Based on 654 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Nescafe Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (247)

Customer Photo Review board

Highly Recommend Dolce Gusto capsules

Bought multiple times with coupon discount much much cheaper than retail.

1st Nescafe Capsules:12. Lungo Intenso Capsules 16S | 2nd Nescafe Capsules:10. Mocha Capsules 8S | 3rd Nescafe Capsules:08. Cortado Espresso Macchiato Capsules 16S | 4th Nescafe Capsules:07. Café Au Lait Capsules 16S | 5th Nescafe Capsules:06. Cappuccino Capsules 8S | Free 6th Nescafe Capsules:12. Lungo Intenso Capsules 16S | Free 7th Nescafe Capsules:05. Grande Intenso Capsules 16S

Dec 10, 2017
joh*******

Highly Recommend Well packed.

Good price. Fast delivery.

1st Nescafe Capsules:07. Café Au Lait Capsules 16S | 2nd Nescafe Capsules:10. Mocha Capsules 8S | 3rd Nescafe Capsules:06. Cappuccino Capsules 8S | 4th Nescafe Capsules:07. Café Au Lait Capsules 16S | 5th Nescafe Capsules:11. Chococino Capsules 8S | Free 6th Nescafe Capsules:09. Latte Macchiato Capsules 8S | Free 7th Nescafe Capsules:07. Café Au Lait Capsules 16S

Dec 08, 2017
pea*******

Highly Recommend Fast delivery

Ordered on 2/12 n got it 5/12. Cheaper than supermarket. Thank you

1st Nescafe Capsules:01. Espresso Capsules 16S | 2nd Nescafe Capsules:02. Espresso Intenso Capsules 16S | 3rd Nescafe Capsules:03. Ristretto Ardenza Capsules 16S | 4th Nescafe Capsules:15. Unsweetened Latte Macchiato | 5th Nescafe Capsules:03. Ristretto Ardenza Capsules 16S | Free 6th Nescafe Capsules:12. Lungo Intenso Capsules 16S | Free 7th Nescafe Capsules:02. Espresso Intenso Capsules 16S

Dec 05, 2017
pri*******

Highly Recommend Coffee

Fast shipping thanks seller....................

1st Nescafe Capsules:05. Grande Intenso Capsules 16S | 2nd Nescafe Capsules:03. Ristretto Ardenza Capsules 16S | 3rd Nescafe Capsules:04. Lungo Capsules 16S | 4th Nescafe Capsules:08. Cortado Espresso Macchiato Capsules 16S | 5th Nescafe Capsules:06. Cappuccino Capsules 8S | Free 6th Nescafe Capsules:15. Unsweetened Latte Macchiato | Free 7th Nescafe Capsules:04. Lungo Capsules 16S

Dec 01, 2017
roy*******

Highly Recommend Good

The delivery took awhile after ordering.

1st Nescafe Capsules:07. Café Au Lait Capsules 16S | 2nd Nescafe Capsules:07. Café Au Lait Capsules 16S | 3rd Nescafe Capsules:07. Café Au Lait Capsules 16S | 4th Nescafe Capsules:07. Café Au Lait Capsules 16S | 5th Nescafe Capsules:07. Café Au Lait Capsules 16S | Free 6th Nescafe Capsules:07. Café Au Lait Capsules 16S | Free 7th Nescafe Capsules:07. Café Au Lait Capsules 16S

Dec 01, 2017
sha*******

Customer Review (654)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 11, 2017 jul*******
Highly Recommend Dec 10, 2017 joh*******
Highly Recommend Dec 09, 2017 LIA*******
Highly Recommend Dec 08, 2017 yix*******
Highly Recommend Dec 08, 2017 pea*******
Highly Recommend Dec 08, 2017 mit*******
Highly Recommend Dec 07, 2017 Cla*******
Highly Recommend Dec 07, 2017 Sue*******
Highly Recommend Dec 06, 2017 jas*******
Highly Recommend Dec 05, 2017 pri*******

Item Q&A(111)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Unanswered
2017-12-12
cow*******
User

Hi whats the expiry date for ristretto?

Answered
2017-12-08
reg*******
User

Kindly advise expiry date of all the black coffee.

User

Dear Customer, do let us get back to you on the expiry dates. However, you should not worry too much as our supplies are always fresh from the supplier.
Thank you.

Unanswered
2017-12-07
ted*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-01
jan*******
User

Hi Seller, you said will send out the missing box of capsules, but it has been weeks and I still have not received it. Plus you are not responding to my enquiry. This is my first purchase from you and I really have bad impression on your service.

User

Dear Customer,
We have settled this issue in a separate inquiry.
Thank you for shopping with QooLife, and we apologise for the inconvenience caused.

Answered
2017-11-17
val*******
User

Hi Seller

Cart no. : 114733282, please advise on the delivery status of my items purchase.

Thank you!

User

Dear customer.
We apologize for the delay you are experiencing as we are in the midst of restocking out of stock items.
Do give us 3-4 days for our shipment to arrive and we will ship your item out immediately upon its arrival.
We seek your kind understanding on this matter and are extremely sorry if there is any inconvenience caused.
Have a nice day.

Answered
2017-11-16
Moo*******
User

Hi Seller,

Good morning to you.

I have just received delivery for my order. Where is the free tree glass set? I ordered from you was because of the that free gift. If no free gift, I would not have ordered the items. Please arranged for the delivery of the tree glass set.

Thank you.

Regards,
Ida Tan

User


Dear customer, after checking with our warehouse team. We regret to inform you that the free tree glass set are already out of stocks as it was while stocks last. We are sorry for the inconvenience caused.

Answered
2017-11-15
tan*******
User

Hi
I have been trying to reach u guys! U only sent me 7 out of 9 boxes of latte. When u deliver The missing two boxes of latte? U are very irresponsible seller

User

Dear customer, it was due to a system error on our side. Please let us know was it the catuai do brasil or the lungo for the 2 boxes?

User

2 missing cafe au lait. Pls send aft 24 nov

User

Dear Customer,
Could you kindly send us a picture of your delivered items along with the barcode imprinted on them?
Thank you

Answered
2017-11-14
tan*******
User

You are a very irresponsible seller! U sent 7 out of 9 boxes of my latte and u din even explain what happen? I am still waiting for ur reply and I am Travelling overseas from 19-22. Pls advise when are u sending me my 2 boxes of latte. If u were out of stock u shd at least inform me earlier. Rather than just send 7 boxes of 9 boxes and don't give Any explaination at all. So irresponsible!

User

Dear customer, this was due to a system error. Can you confirm with us which was the missing item? was it the catual do brasil or the Lungo?

User

Cafe au lait 2 boxes missing pls send aft 24 nov

User

Dear customer, your message is noted. We apologise for the inconvenience caused

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PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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