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[NESCAFE] MILO® UHT CHOCOLATE MALT PACKET DRINKS 【MILO CARTON PROMO!】
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Nescafe[NESCAFE] MILO® UHT CHOCOLATE MALT PACKET DRINKS 【MILO CARTON PROMO!】

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Customer who recommended this item
68 (Based on 71 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
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Manufacturer/
Place of origin
Nescafe Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (31)

Customer Review (71)

Customer Review board
Rating Feedback Date Written by
Not Recommend Feb 06, 2018 mea***
Highly Recommend Feb 03, 2018 Yeo***
Highly Recommend Jan 30, 2018 eri***
Highly Recommend Jan 26, 2018 jef***
Highly Recommend Jan 25, 2018 mei***
Highly Recommend Jan 18, 2018 sya***
Highly Recommend Jan 18, 2018 Jse***
Netural Jan 17, 2018 may***
Highly Recommend Jan 17, 2018 dhe***
Highly Recommend Jan 17, 2018 eel***

Item Q&A(9)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    ros******* 2018-02-03
    Answer
    Dear Valued Customer,

    We apologise for the inconvinience caused and for any unintended
    long wait to have your orders fulfilled. We will like promise you that we are looking into each case with top priority.

    Discovery Rack of 24 capusles --> Received Shipment today, orders will be shipped to consumers from tomorrow.

    Neoflam Wok *met criteria of camapign --> Shipment for fresh stocks will arrive latest by Monday 12th Feb, Shipped to consumers with top priority.

    Mayer Air fryer *Qualified spenders --> New replenished stocks have arrived, Shipped to consumers since Thursday, 7th Feb.

    Once again we would like to apologize for the long waiting time and unhappiness caused. We hope to seek your kind understanding and allow us to resolve the issue.

    Thank you and Have a great day,
    Qoolife Management.

    ------ This is a General Notice if your inquiries do not fall under any of the above, please write to us with your order number so we can assist you better --------
    Qoolife Mall 2018-02-08
    Question
    Thank you very much for your reply finally!! Pls send the wok to me before Feb 15. Greatly appreciate !
    Answer
    Dear Customer,

    Can you provide me your cart no.? It will help me to isolate your case faster. thank you!
    Question
    Dear QooLife - my cart number is 116040850. I ordered on Jan 7, 2018 of around S$101. I received all my Nestle items on Jan 16. Pls send my free wok next week before Chinese New Year. Thanks for speeding up my case.
    Answer
    Dear Customer,

    The wok has already been shipped out.
    You should have already received it.

    Thanks
    Question
    Dear QooLife, I have not received anything so far. Did you ship it today and I will get it by today or tomorrow? I will ask someone to be home to receive it . Pls confirm when it will come
    Answer
    Dear customer, the wok has just been arranged to be shipped out today. We apologize for the inconvenience caused
    Question
    Thanks so much Seller! I hope to get it tomorrow so in time to use for Chinese New Year! Pls send to the same address for this order
    Question
    Dear QooLife - finally I received the free wok today! My mom is very happy to get the CNY gift! Thanks for rushing
    Answer
    Dear customer,

    i am truly glad you received your wok, happy CNY to youi
  • Answered
    Question
    mea******* 2018-01-23
    Answer
    Dear Customer,

    The delivery team is processing the delivery. You should be able to receive the wok within this week.

    Thank you

    Qoolife Team
    Qoolife Mall 2018-01-24
    Question
    It has been more than two weeks since I received my items. But I still have not receive the free wok yet. Can please send it as soon as possible. Please check did you miss it out.
    Answer
    Dear Customer,

    we apologize for the inconvinience caused. We would like to reassure you that we are looking into the matter. Presently we
    are experiencing overwehleming redemptions for the Woks and Air fryer and as such we are requesting for the more prmiums to be
    delivered to us. Please allow us to attend to this issue. Thank you for your understanding!

    Yours sincerely
    Qoolife Management Team
  • Answered
    Question
    bee******* 2018-01-15
    Answer
    Private Enquiry
    Qoolife Mall 2018-01-16
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    lie******* 2018-01-14
    Answer
    Dear Customer,
    Please check back on the item listings respective to your promotion.
    Thank you
    Qoolife Mall 2018-01-16
  • Answered
    Question
    she******* 2018-01-14
    Answer
    Dear Customer,
    If your chosen items from NETLE's were tagged with the free claypot promotion,
    You will be eligible for it. However, kindly note that the claypot will arrive seperately from your cart items.
    Thank you
    Qoolife Mall 2018-01-16
  • Answered
    Question
    Vow******* 2018-01-03
    Answer
    Dear customer,
    Our items are restocked on a frequent basis. Do check again soon within a week.
    In the meanwhile, do take a look at our other offers.
    Thank you
    Qoolife Mall 2018-01-05
  • Answered
    Question
    and******* 2017-11-15
    Answer
    Private Enquiry
    Qoolife Mall 2017-11-16
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    j3k******* 2017-10-30
    Answer
    Dear Customer,

    There's no difference in the quantity, but as we are currently running a promotion for option 2: [02. MILO® UHT Packet Drink PROMO PACK(-$2.30)] Therefore, there's a price difference.

    In terms of the product, option 1 are the standard original milo whereas option 2 the promo contains Malt.

    Thank you.
    Qoolife Mall 2017-10-30
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