[NESTLÉ NAN] Nan Optipro/HA/Kid hypoallergenic formulated milk  | Bundle of 6
536 items sold
142.70

NAN[NESTLÉ NAN] Nan Optipro/HA/Kid hypoallergenic formulated milk | Bundle of 6

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Customer who recommended this item
5462
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
more
Manufacturer/
Place of origin
Nestle / Nestle NAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode nestle promotion
Brief Description Premium Follow-Up/Growing-Up are scientifically developed with BIFIDUS BL Probiotics | H.A. Premium Hypoallergenic Follow-Up is scientifically developed to reduce allergenic potential of cow’s milk.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (2,002)

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Customer Review (4,640)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 17, 2019 ahy*** (SG SG)
Highly Recommend Feb 16, 2019 lis*** (SG SG)
Highly Recommend Feb 16, 2019 Wil*** (SG SG)
Highly Recommend Feb 16, 2019 pin*** (SG SG)
Highly Recommend Feb 16, 2019 moj*** (SG SG)
Highly Recommend Feb 15, 2019 irs*** (SG SG)
Highly Recommend Feb 15, 2019 Cha*** (SG SG)
Highly Recommend Feb 15, 2019 zho*** (SG SG)
Highly Recommend Feb 15, 2019 rac*** (SG SG)
Highly Recommend Feb 15, 2019 zel*** (SG SG)

Item Q&A(426)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Unanswered
    Question
    tru******* 2019-02-16
  • Answered
    Question
    Eun******* 2019-02-11
    Answer
    Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from
    the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks and NAN is manufactured in Switzerland. Thanks! QooLife Team
    Qoolife Mall 2019-02-12
  • Answered
    Question
    Tin******* 2019-02-08
    Answer
    Dear Customer, your exchange request has been accepted. Kindly wait for our delivery man to collect the damaged items from you. In the mean time, can we request for a picture showing the damaged item? This is for our warehouse purposes. Thank you! QooLife Team
    Qoolife Mall 2019-02-11
    Question
    So when will you mail out the replacement tin?
    Answer
    Dear Customer,

    We apologise forthe delayed response.

    We have arranged to sent out the replacement tin.

    You should be able to receive it within these 2 days.

    Thanks
    QooLife Team
  • Answered
    Question
    jas******* 2019-01-30
    Answer
    Private Enquiry
    Qoolife Mall 2019-01-31
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ger******* 2019-01-13
    Answer
    Dear Customer,

    We are sorry that we are unable to advise on the expiry date.

    However please be assured that most of our stocks are fresh stocks as we replenish our stocks
    from Nestle Singapore on a weekly basis.

    Thanks
    QooLife Team
    Qoolife Mall 2019-01-14
  • Answered
    Question
    jor******* 2019-01-08
    Answer
    Dear Customer, NAN is manmufactured in Switzerland. Thank you! QooLife Team
    Qoolife Mall 2019-01-08
  • Answered
    Question
    lce******* 2019-01-04
    Answer
    Dear Customer,

    Yes. We have stocks in our warehouse now for Nan 4 1.8kg.

    Thanks
    QooLife Team
    Qoolife Mall 2019-01-04
  • Answered
    Question
    lce******* 2019-01-04
    Answer
    Dear Customer,

    Yes. We have stocks in our warehouse now for Nan 4 1.8kg.

    Thanks
    QooLife Team
    Qoolife Mall 2019-01-04
Ask Question
Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03

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How to Return/Exchange