- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Do take note that there are 2 different shipping groups with Free Shipping:• Qxpress - Free Shipping• Qxpress - Free Shipping over $100The items in each group cannot be combined into the same shipping option.Eg. a cart consisting of:• Pediasure with "Qxpress - Free Shipping"• Dove 1000ml with "Qxpress - Free Shipping over $100" These 2 items cannot be combined under 1 shipping group. Therefore, only the Pediasure has Free Shipping, you will still need to pay the shipping fee for the Dove 1000ml as the condition of $100 has not been fulfilled.
If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836.*With Min. Order*COD
Please note exchange will not be done for products with minimal dent. As long as the seal is unopened, the milk formula will still be safe for consumption and should not affect the quality of the product.Upon receiving photo evidence, exchanges will be arranged on a per case basis after verification from One Mart Customer Service Officers.If you've received any dented milk tin, please contact us within 12 hours upon receiving. Do send in the following photos to us:• All affected dented tins• Batch No. of the milk indicated on the carton box • Outer packaging• Shipping label on box We reserve the rights not to honour the exchange if no proper photo evidence has been given.
***Return Policy***Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.***Exchange Policy***For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.***Refund Policy****Please note, we are unable to process refund for any reason.
For Tracking no. beginning with ONEeg. ONEQOO12345678Proceed to www.ninjavan.sg to track your order! For Tracking no. beginning with SGP eg.SGP12345678Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!
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Quickly delivered. Item as described
Type:2 x Nan OPTIPRO H.A 3 800g(+S$35)
Received correct item and super fast delivery compare to my last purchase. Thanks seller !
Received in good condition.
Type:2 x Nan OPTIPRO H.A 3 800g(+S$28.30)
Fast delivery, received next day. Item bubble wrap. Expired 04 2019
Type:2 x Nan Optipro Gro 3 800g(+S$11)
Purchase many times from this seller.
Type:2 x Nan OPTIPRO Kid 4 900g(+S$4.30)
Type:2 x Nan OPTIPRO H.A 2 800g(+S$39)
Type:2 x Nan OPTIPRO Kid 4 900g(+S$9)
Type:1 x Nan OPTIPRO Kid 4 1.8kg (SINGLE TIN)
Type:2 x Nan Optipro Gro 3 800g(+S$8.30)
Hi, for cart# 115115271, i still have not rec the nan 3 milk powder and gerber puff. According to you colleague who called to inform me that the milk powder is oos hence he will arrange another delivery to deliver the outstanding milk powder and the gerber puff together. Thus, only the merries diapers will be delivered. But your delivery man went to update all the order status to delivered! Could you pls check and advise!
Dear Customer, We will reship the parcel asap.
When will optigro stage 3 has stocks?
Dear Customer, the stock will be avialble on Friday. thanks.
Urgent Wrong item delivered -237453083May i have the update for the above order Id ? I ordered nan optipro h.a even got write clearly in the remarks. However wrong item been delivered.I need the milk powder very ugently for my baby. Eiter u refund to me or deliever the correct item to my doorstep asap. Have msg n call your company but still no response. Pls reply me asap . Very urgent.
Order num: 237453083 (Urgent)Wrong item received Hi, i ordered nestle nan optipro HA 3 x 2 . But received 2 bottles of Mamil gold soy powder. Pls advice how to return this item to u & when i can receive my correct item? I need the powder urgently. Hope can hear from you soon without delay.
Dear Customer, we will process exchange asap.
please reply my inquiry asap. i ordered 4 tins but came 3 tins only.
Dear Customer, sorry for the late response. We will get back to you soon. Thanks for shopping with us and sorry for any inconvenience incurred.Dear Cutomer, pls withdraw return request so that we can process partial refund.(Oct 22, 2017 23:41)
done. how u going to calculate e refund
Refunded, pls check your q-account. Thanks.
There isn’t any posted question about item.