Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 6)
615 items sold
143.00

NANNestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 6)

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Customer who recommended this item
6521
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$44.70 in a cart.
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Notice

Subject Register Date
CS cases check on 30/05 Qoo10 customer center May 30, 2019
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
more
Manufacturer/
Place of origin
Nestle / Nestle NAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode nestle promotion
Brief Description Premium Follow-Up/Growing-Up are scientifically developed with BIFIDUS BL Probiotics | H.A. Premium Hypoallergenic Follow-Up is scientifically developed to reduce allergenic potential of cow’s milk.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (2,408)

Customer Review (5,403)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 26, 2019 mel*** (SG SG)
Highly Recommend Jun 26, 2019 gab*** (SG SG)
Highly Recommend Jun 26, 2019 jjd*** (SG SG)
Highly Recommend Jun 26, 2019 Pet*** (SG SG)
Highly Recommend Jun 26, 2019 pui*** (SG SG)
Highly Recommend Jun 26, 2019 Bra*** (SG SG)
Highly Recommend Jun 25, 2019 Jan*** (SG SG)
Highly Recommend Jun 25, 2019 jam*** (SG SG)
Highly Recommend Jun 25, 2019 des*** (SG SG)
Highly Recommend Jun 25, 2019 gum*** (SG SG)

Item Q&A(475)

Status
Question & Answer
  • Notice

    CS cases check on 30/05

    Cart no: 127141160 Pic mention that stock will arrive by next week. (1st week of June) Cart no: 127013157 and 126985752 Pic have cancel the orders due to OOS.
    Qoo10 customer center
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Unanswered
    Question
    bdt******* 2019-06-26
  • Answered
    Question
    gab******* 2019-06-20
    Answer
    Dear Customer, Nan stage 3 800 and 900g is from Switzerland but 1.8kg is made in Philippines. Thank you! QooLife Team
    Qoolife Mall 2019-06-21
  • Answered
    Question
    kor******* 2019-06-13
    Answer
    Dear Customer, Optipro Nan 4 is from Phillipines. Thank you! QooLife Team
    Qoolife Mall 2019-06-17
  • Answered
    Question
    wil******* 2019-06-10
    Answer
    Private Enquiry
    Qoolife Mall 2019-06-11
  • Answered
    Question
    vui******* 2019-06-09
    Answer
    Private Enquiry
    Qoolife Mall 2019-06-11
  • Answered
    Question
    the******* 2019-06-09
    Answer
    Private Enquiry
    Qoolife Mall 2019-06-10
  • Answered
    Question
    car******* 2019-06-08
    Answer
    Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team
    Qoolife Mall 2019-06-11
  • Unanswered
    Question
    Eun******* 2019-06-07
    Answer
    Dear Customer, we have stocks for Optipro 3 and Optipro 3 1.8kg is made in Phillipines. NAN Grow 3 is now known as NANKID OPTIPRO 3 and it's the same formula, Thank you! QooLife Team
    Qoolife Mall 2019-06-11
    Question
    Nan Optipro 3, 800g is made in which country?
    Question
    Nan Optipro 3, 800g is made in which country?
    Answer
    Dear Customer, Nan Optipro Stage 3 1.8g is made in Philippines. The rest of the items are made in Switzerland. Thank you! QooLife Team
    Question
    Hi seller, I received 6 tins but 2 tins are dented. Please send me 2 replacement tins asap.
    Answer
    Do send a clearer picture of both tins being dented so we can raise a claim and collect it. Thank u.
    Question
    As requested
    Question
    As requested
    Answer
    Dear Customer, Optipro 3 800g is made in Switzerland. Thank you! QooLife Team
    Question
    Please advise when you will send the 2 replacement tins to me
    Answer
    Dear Customer, kindly request for an exchange by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. Thanks! QooLife Team
    Question
    please advise how to go to the shipping list to do the refund
    Answer
    Dear Customer, can we check on the reason why would you want to refund your purchase? Thank you! QooLife Team
    Question
    I'm not refunding all. Only 2 tins are dented and I just need 2 replacement tins
    Question
    I am not requesting for a refund but a replacement of 2 dented tins
Ask Question
Address
CWT JURONG EAST LOGISTICS CENTRE 5A TOH GUAN ROAD EAST #02-01

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Policy & Notice
How to Return/Exchange