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Nestle[Carton Sales] Nestle NAN Optipro 2/H.A. 2/H.A. 3/GRO 3 OR KID 4 Follow-Up/Growing Up Milk

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Customer who recommended this item
1573 (Based on 1610 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
HOW CAN I TRACK MY ORDER STATUS? Seller 2017-05-26
DENTED MILK POWDER RECEIVED Seller 2017-03-16
WRONG ITEM RECEIVED Seller 2017-03-16
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Manufacturer/
Place of origin
Nestle Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (594)

Customer Photo Review board

Highly Recommend items dented...

delivery within 2days but item dented.

Type:Kid 4(900gmX6tins)(+S$1.06)

+ Add this option
Nov 28, 2017
ela*******

Highly Recommend Cheaper than retail

Cheaper than retail. Fast delivery

Type:Gro 3(800gmX6tins)(+S$20.85)

+ Add this option
Nov 24, 2017
ton*******

Highly Recommend Fast delivery

Multiple purchase from seller. Highly recommended seller

Type:Optipro 2(800gmX6tins)(+S$64.30)

+ Add this option
Nov 07, 2017
fai*******
Nov 06, 2017
hai*******
Nov 03, 2017
dru*******

Customer Review (1,610)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 30, 2017 Yiq*******
Highly Recommend Nov 29, 2017 tak*******
Highly Recommend Nov 28, 2017 ela*******
Highly Recommend Nov 28, 2017 lis*******
Highly Recommend Nov 24, 2017 ton*******
Highly Recommend Nov 14, 2017 syl*******
Highly Recommend Nov 13, 2017 yil*******
Highly Recommend Nov 11, 2017 sha*******
Highly Recommend Nov 08, 2017 chi*******
Highly Recommend Nov 07, 2017 fai*******

Item Q&A(256)

Status
Question & Answer
Date
Member
Notice
Seller

Please note that with effect from 23 May 2017, we will be using our new courier provider Roadbull Logistics.
Hence, all parcels will be dispatched from Roadbull warehouse.
We are not using Qxpress courier except for QX Quick orders.

To track your order, please input your RB tracking number into this link:
http://cds.roadbull.com/Order/Track/8XXXXXXXXX (Replace the last 9 digits to TN provided)

Notice
Seller

Please note exchange will not be done for products with minimal dent. As long as the seal is unopened, the milk formula will still be safe for consumption and should not affect the quality of the product.
Upon receiving photo evidence, exchanges will be arranged on a per case basis after verification from Mums CS team.

If you've received any dented milk tin, please contact us within 12 hours upon receiving. Do send in the following photos to us:
1) All of the affected dented tins
2) Batch No. of the milk indicated on the carton box
3) Outer packaging
4) Shipping label on box
We reserve the rights not to honor the exchange if no proper photo evidence has been given.

Notice
Seller

At any time if you've received a wrong item sent by Mums, please contact us within 24 hours upon receiving. Do send in the following photos to us:
1) Product that you've received
2) Inner packaging
3) Outer packaging
4) Shipping label on outer box
We reserve the rights not to honor the exchange if no proper photo evidence has been given.

Notice
Seller

Do note that goods sold are non-returnable and non-exchangeable unless a wrong item was received. All exchanges have to be done within 7 days. Kindly request for a return/exchange by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once we've received the return you will receive a full refund and you may re-order the item again. Please note that all returns must be in brand new sellable condition. We reserve the rights to reject the exchange if goods received are not in good condition.

More details @ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Notice
Seller

All orders are automatically received, packed, and delivered. Therefore if you've made a wrong order or would like add on another item, please cancel your order and re-order. Refunds will be initiated automatically when orders has been cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Notice
Seller

All shipping information, timing request or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

Deeply appreciated for your kind understanding.

Answered
2017-12-12
yet*******
User

Hi i have yet to received my item and it has been awhile have been pming u but no reply also.. keep receiving acknowledgement notif but no news of delivery.. pls get back to me asap pls or i will have to cancel my item

User

Hi,
We're sorry for the delay
We will check on your order and will revert
Thank you.

Hi,
Sorry for the delay
Your order should reach within these 2-3 business days
Should there be anything else we can do to assist, please don't hesitate to contact us again.
Thank you and have a great day.
(Dec 14, 2017 15:11)

Answered
2017-12-04
Mic*******
User

May I know when will in stock for Nan gro 3? I’m keep looking in ur website but no stock for a period.

User

Hi,
Thank you for your inquiry
We are in the midst of arranging for re-stock.
And as of now, we are not able to advise the exact ETA as it's yet to be confirmed.
Sorry for the inconveniences caused.
But please do stay tuned with our page
Have a great day.

Answered
2017-11-27
ver*******
User

Hi,
May I know when will the stock for nan gro 3 arrived? Thanks

User

Hi,
Thank you for your inquiry
We are in the midst of arranging for re-stock.
And as of now, we are not able to advise the exact ETA
Sorry for the inconveniences caused.
But please do stay tuned with our page
Have a great day.

Answered
2017-11-06
dis*******
User

When will you be restocking nan ha 3?

User

Hi,
We're sorry but as for now re-stocks will not be so soon
But please do stay tuned with our page
Thank you.

Answered
2017-11-02
ang*******
User

When is your nan 3 pro available, kindly provide me a date so that I can come in and buy as I am going for holiday soon and need to arrange later delivery is it ok?

User

Hi,
Thank you for your interest with our products
We're sorry but stock availability will not be so soon
Have a great day.

Answered
2017-11-02
seo*******
User

When is Gro 3 stock arrival?

User

Hi,
Stocks availability will not be so soon
Sorry for the inconveniences caused
But please do stay tuned with our page
Thank you and have a nice day.

Answered
2017-10-30
zhi*******
User

Hi, when will you have the optipro3 in stock? Thanks!

User

Hi,
Stocks availability will not be so soon.
Sorry for the inconveniences caused
But please do stay tuned with our page
Thank you and have a nice day ahead.

Answered
2017-10-24
teo*******
User

Secret Inquiry

User

Secret Inquiry

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