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[Nestle]Nan OPTIPRO® H.A. 2 Follow-Up/H.A. 3 Growing Up/Kid 4 Growing Up Milk/Gro 3 Growing Up Milk
15 items sold
39.90

[Nestle]Nan OPTIPRO® H.A. 2 Follow-Up/H.A. 3 Growing Up/Kid 4 Growing Up Milk/Gro 3 Growing Up Milk


Customer who recommended this item
113 (Based on 125 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Authenticity Seller 2016-06-28
Delivery Policy Seller 2016-06-28
Return & Exchange Policy Seller 2016-05-23
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (67)

Customer Review (125)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 09, 2018 sum***
Netural May 08, 2018 kie***
Highly Recommend May 08, 2018 dor***
Highly Recommend May 07, 2018 tig***
Highly Recommend Apr 30, 2018 ccl***
Highly Recommend Apr 27, 2018 Bab***
Highly Recommend Apr 22, 2018 gra***
Highly Recommend Apr 18, 2018 wad***
Highly Recommend Apr 13, 2018 sum***
Highly Recommend Apr 12, 2018 xtr***

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

We work with 300 of the top global brands in Beauty, Health and Baby products and purchase high quality, genuine products from our brand partners so that what you buy is 100% authentic.

Notice
Seller

At BEAUTIFUL.ME, we aim to deliver your order to you within 3 to 5 working days, from the date of order. The delivery time estimate depends on our courier partners' dispatching schedules and routing, as well as traffic and weather conditions.



Notice
Seller

1. Submission of claims

Any return of exchange of items will be applicable within 7 days upon receiving of the item

2. Any shortage of item or wrong item received

Provide picture of the item contents within the parcel package
Shipping fee will be incurred from seller end

3. Defective item issue

Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end

4. Any change of mind from buyer's end

Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
Provide picture of the item to seller end
Shipping fee will be incurred from buyer end

5. How to submit return or exchange from the buyer's end?

Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

Answered
2018-02-07
ych*******
User

Hi I have placed order on 28 Jan for three tins of NAN HA 3 under order 245544157. It was stated that item has been delivered on 1 Feb but till date I have not received the milk powder. Can you please help me to check when I will be receiving the items? I need the milk powder urgently and cny is coming.

User

HI there
the fresh stocks just come in yesterday and we will arrange to send it to you asap
thankyou

User

Hi may I know if asap means that I will be able to receive the items before CNY eve (14 jan) as I will be going away after that? Just wondering why previously status was reflected as on delivery and delivered when it has in fact not been sent and there wasn’t stock.. thanks

Hi may I know if asap means that I will be able to receive the items before CNY eve (14 feb) as I will be going away after that? Just wondering why previously status was reflected as on delivery and delivered when it has in fact not been sent and there wasn’t stock.. thanks

User

HI there
we will try our best thank you

Answered
2018-01-07
kei*******
User

Hi, pls kindly check on my order as i have yet to receive. Thanks

User

HI there
due to our annual stock take last week
there is a deleay in the delivery normal service resume this week
thank you

Answered
2017-12-27
van*******
User

I did not receive this item yet seller and airway bill claim received. Very strange way of cheating customer.. gonna post here everyday!!

I really did not receive the goods. I am not so cheap skate to come here to ask for free milk. I did not receive it’s very unfair for me. I do not know where the courier has been delivered to. If there anyway to ask for evidence? I didn’t sign it.
Can I call your directly? Pls provide a number

I really did not receive the goods. I am not so cheap skate to come here to ask for free milk. I did not receive it’s very unfair for me. I do not know where the courier has been delivered to. If there anyway to ask for evidence? I didn’t sign it.
Can I call your directly? Pls provide a number

User

Hi there
please hold on while we get the pOD thank you

User

Hi did you managed to get the pod? I have been buying milk powder for past 2 years no issue.. this is the first time I get from you and encounter problems.. I don’t think they even dispatch to me. I only receive one sms from them

I have been online shopping for at least past 8-9 years.. first time in my life I encounter such non delivery and claim delivered.. I didn’t follow up earlier because I assume it will sure deliver .. shouldn’t have assume all delivery will always reach me.. the amount is not small. If it’s jist $10-20 I can let the matter rest but it’s hundred . I never receive why should I suffer such loss? Can you give me a number for me to call?

User

HI there
as mention we will get the pod from the courier company and get them to call you also thanky ou

User

Hi can I check if there is any update? I haven not heard from the courier company..

User

HI there
we have inform the courier company and have advise them to call you thankyou

User

You ask the courier company to call me for what? Does it help? I didn’t receive means didn’t not like they attempted delivery and I am not at home. Are your able to obtain the proof of delivery or my signing? If not please arrange to refund me or resend the stock

User

HI there
they need to call you and verify the product was send to you
they are asking for the pod please hold on thank you

Answered
2017-11-27
col*******
User

My Inquiry
REF: Order 235473594.
I have yet to receive the items.
Delivery company Simply Post sms me that they will deliver on Saturday. Whole day never come. Checked on their website on the status and they indicated my delivery returned back to hub.
Can you pls check with them and update me?
It's taking a good long time.

User

hi there
we have arrange with SImply Post to contact you for the re-delivery
thank you]

Answered
2017-11-24
hyw*******
User

Order 236415766
Dear seller,
my order on 15 Nov was not yet received
It's been more than a week, Could you help to expedite?
Thanks a lot

User

hi there
parcel has been well delivered to you on 25th Nov

Answered
2017-11-18
col*******
User

REF: Order 235473594.
I have yet to receive the items.
Can you help me expedite as I need the milk urgent pls?
Thanks.

User

Hi there, we would like to apologise as there will be a delay in the deliveries as the courier company is loaded with a huge amount of orders to fulfil. You will receive by this week. We apologise for all the trouble caused. We would appreciate your support and understanding on this matter. Let me know if there’s anything we can assist you with. Thanks

Answered
2017-11-04
ven*******
User

Hi seller,

I refer to my order 233090787.

I saw from the postage mail there is a China address or no.
May I understand if the how is the milk powder transported? Is this authentic from Switzerland?

Thanks

User

hi there
the items is from switzerland this is the courier company china hotline
thank you

Answered
2017-10-22
joy*******
User

May I know where is it manufactured ? How fast is the delivery as I need it pretty urgently

User

Hi there
is made in Switerzland
delivery will be from three to five working days
thank you

Address
CEVA LOGISTICS CENTER 15 GREENWICH DRIVE Level 2
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