[NESTLÉ®] 3 X NESTLÉ OMEGA PLUS ACTICOL 600g: FREE SONA GLASS KETTLE
45 items sold
35.6

Nestle[NESTLÉ®] 3 X NESTLÉ OMEGA PLUS ACTICOL 600g: FREE SONA GLASS KETTLE

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Customer who recommended this item
110
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
CS cases check on 30/05 Qoo10 customer center May 30, 2019
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
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Manufacturer/
Place of origin
Nestle Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (77)

Customer Review (37)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 25, 2019 ngh*** (SG SG)
Highly Recommend Jun 18, 2019 kho*** (SG SG)
Highly Recommend Jun 18, 2019 en_*** (SG SG)
Highly Recommend Jun 12, 2019 ngh*** (SG SG)
Highly Recommend Jun 12, 2019 ste*** (SG SG)
Highly Recommend Jun 10, 2019 vbl*** (SG SG)
Highly Recommend Jun 09, 2019 roy*** (SG SG)
Netural Jun 08, 2019 gra*** (SG SG)
Highly Recommend Jun 05, 2019 Shi*** (SG SG)
Highly Recommend Jun 02, 2019 fai*** (SG SG)

Item Q&A(23)

Status
Question & Answer
  • Notice

    CS cases check on 30/05

    Cart no: 127141160 Pic mention that stock will arrive by next week. (1st week of June) Cart no: 127013157 and 126985752 Pic have cancel the orders due to OOS.
    Qoo10 customer center
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    sho******* 2019-06-23
    Answer
    Dear Customer, we can't confirm on the date that you will receive the items. If we have readily available stock, your items should ship out within 3 days. Thank you! QooLife Team
    Qoolife Mall 2019-06-24
  • Answered
    Question
    gra******* 2019-06-05
    Answer
    Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team
    Qoolife Mall 2019-06-06
  • Answered
    Question
    fel******* 2019-06-04
    Answer
    Dear Customer, there's no more steamer now. That was our previous promotion. It's a kettle now. Do get your stocks soon! Thank you! QooLife Team
    Qoolife Mall 2019-06-04
  • Answered
    Question
    win******* 2019-06-02
    Answer
    Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team
    Qoolife Mall 2019-06-03
    Question
    Hi the spelling is wrong for Sona. Are you able to correct it and send me the purchase description?
    Answer
    Dear Customer, thanks for notifying us. We have corrected the mistake on the website now. Thank you! QooLife Team
    Question
    It is still the same on my purchase description. Could you send me the correct one?
    Answer
    Apologies we are unable to do so. You may approach help@qoo10.com on this matter.
  • Answered
    Question
    ngh******* 2019-05-30
    Answer
    Dear Customer, the stocks are in now. Kindly place your orders soon! Thank you. QooLife Team
    Qoolife Mall 2019-05-31
  • Answered
    Question
    ngh******* 2019-05-29
    Answer
    Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team
    Qoolife Mall 2019-05-29
    Question
    Can you do so asap as there is a qoo10 promotion now? Thanks.
    Answer
    You may purhcase now
    Question
    Hi. About to check out but it is showing sold out again. Can you check?
    Answer
    Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team
    Question
    Can you enable the option to purchase first? Thanks.
    Answer
    Dear Customer, only the Accounts Manager can do that and she's at Suntec today attending to QooLife's promotions. Thank you! QooLife Team
  • Answered
    Question
    fra******* 2019-05-26
    Answer
    Private Enquiry
    Qoolife Mall 2019-05-27
  • Answered
    Question
    lim******* 2019-05-18
    Answer
    Hi, stocks are fresh hence expiry date is far. We are unable to advise on exact date.
    Qoolife Mall 2019-05-21
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Address
CWT JURONG EAST LOGISTICS CENTRE 5A TOH GUAN ROAD EAST #02-01

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How to Return/Exchange