[NESTLE] MAGGI HOT HEADS (Tom Yum/Roasted Chicken/Seafood/2x Spicy) *NEW FLAVORS LAUNCH*
38 items sold
1.37

Nestle[NESTLE] MAGGI HOT HEADS (Tom Yum/Roasted Chicken/Seafood/2x Spicy) *NEW FLAVORS LAUNCH*

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  • Retail Price
    US$2.87
    Q-Price
    US$1.44
    Sale Price
    US$1.37
  • Benefits
    Payment Benefit(Only issued in SG)
    0% Interest Instalment Plan
  • Shipping From
    In stock @Qxpress(Singapore)
    Shipping To
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    • -----------------------------------------------------------
    • Arab Emirates
    • Austria
    • Australia
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    Shipping RateOverseas Express
    • Pick a delivery time
  • Item Type
    ∙ Maggi Hot Heads

    Add on: Maggi Hot Heads
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Customer who recommended this item
116
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$44.17 in a cart.
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
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Manufacturer/
Place of origin
Nestle Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (70)

Customer Review (97)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 18, 2019 hap*** (SG SG)
Highly Recommend Oct 16, 2019 ong*** (SG SG)
Highly Recommend Oct 13, 2019 Est*** (SG SG)
Highly Recommend Oct 02, 2019 iri*** (SG SG)
Highly Recommend Sep 28, 2019 raj*** (SG SG)
Highly Recommend Sep 21, 2019 mei*** (SG SG)
Netural Sep 13, 2019 san*** (SG SG)
Highly Recommend Sep 10, 2019 woo*** (SG SG)
Highly Recommend Aug 24, 2019 ong*** (SG SG)
Highly Recommend Aug 23, 2019 wer*** (SG SG)

Item Q&A(15)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    cha******* 2018-02-21
    Answer
    Dear Valued Customer,

    Due to some major system inventory issue, we regret to inform you that all your orders
    will only be shipped by Next Friday, 2nd March 2018. We understand that some
    orders are delayed beyond the SLA of 3 working days and we once again apologise for the
    long wait. We would also like to seek your kind understanding to give us up till the
    above mentioned date to resolve this issue.

    To help us expedite the delivery process, please email us at the following address:
    Qoolifecs@gmail.com

    For Nestle Woks/Air fryer issue, please include your Order No./Cart No. & Contact No.
    *Do take note that premiums are based on a whilst stocks last basis as such, we hope
    you understand that we may not have sufficient woks to issue but we will provide you
    alternatives*

    Thank you very much for your Kind understanding.

    Wishing you a Prosperous and Happy Lunar New Year!

    Yours Sincerely,
    The Qoo10 Management Team for Qoolife
    Qoolife Mall 2018-02-23
  • Answered
    Question
    cha******* 2018-02-16
    Answer
    Dear Valued Customer,

    Due to some major system inventory issue, we regret to inform you that all your orders
    will only be shipped by Next Friday, 2nd March 2018. We understand that some
    orders are delayed beyond the SLA of 3 working days and we once again apologise for the
    long wait. We would also like to seek your kind understanding to give us up till the
    above mentioned date to resolve this issue.

    To help us expedite the delivery process, please email us at the following address:
    Qoolifecs@gmail.com

    For Nestle Woks/Air fryer issue, please include your Order No./Cart No. & Contact No.
    *Do take note that premiums are based on a whilst stocks last basis as such, we hope
    you understand that we may not have sufficient woks to issue but we will provide you
    alternatives*

    Thank you very much for your Kind understanding.

    Wishing you a Prosperous and Happy Lunar New Year!

    Yours Sincerely,
    The Qoo10 Management Team for Qoolife
    Qoolife Mall 2018-02-23
  • Answered
    Question
    Joc******* 2018-02-10
    Question
    Hi seller, i hv further clarifications:- if i buy two sets of $34.4 bundle, will i get 2 kettles & 1 air fryer (i understand i must meet the $108 net spending on nestle products. Appreciate ur advise, thanks
    Question
    Hi seller, i hv further clarifications:- if i buy two sets of $34.4 bundle, will i get 2 kettles & 1 air fryer (i understand i must meet the $108 net spending on nestle products. Appreciate ur advise, thanks
    Answer
    Dear custoner,

    Please provide the participating order no. or cart no As per my checks you did purchase any kettle bundle under the cart no. 116590605 and this cart no, hasn;t met the criteria for the air fryer


    thank you
    Qoolife Mall 2018-02-11
  • Answered
    Question
    mea******* 2018-02-06
    Answer
    Dear Valued Customer,

    We apologise for the inconvinience caused and for any unintended
    long wait to have your orders fulfilled. We will like promise you that we are looking into each case with top priority.

    Discovery Rack of 24 capusles --> Received Shipment today, orders will be shipped to consumers from tomorrow.

    Neoflam Wok *met criteria of camapign --> Shipment for fresh stocks will arrive latest by Monday 12th Feb, Shipped to consumers with top priority.

    Mayer Air fryer *Qualified spenders --> New replenished stocks have arrived, Shipped to consumers since Thursday, 7th Feb.

    Once again we would like to apologize for the long waiting time and unhappiness caused. We hope to seek your kind understanding and allow us to resolve the issue.

    Thank you and Have a great day,
    Qoolife Management.

    ------ This is a General Notice if your inquiries do not fall under any of the above, please write to us with your order number so we can assist you better --------
    Qoolife Mall 2018-02-08
  • Answered
    Question
    loh******* 2018-01-30
    Answer
    Dear customer, the free item will be shipped out separately. However, the terms and condition for the free wok is while stocks last.
    Qoolife Mall 2018-02-01
    Question
    yes, so did you send me the free wok? when will i receive it? who is the shipper? you'??
    Answer
    Dear customer, we are terribly sorry as this free item is on a while stocks last basis. Please look out for other promotions we are currently having
    Question
    DONT EVEN BUY FROM THIS SELLER DONT TRUST THIS SELLER. PROMISED FREE GIFT BUT DIDNT EVEN SEND.
    Answer
    Dear Customer,

    we apologise for the miscommunication on our part. Please bear with us while we wait for more woks or premiums to be allocate to us as we do recognise your purchases are legitimate.

    Thank you for your kind understanding.
    Dear Valued Customer,

    We apologise for the inconvinience caused and for any unintended
    long wait to have your orders fulfilled. We will like promise you that we are looking into each case with top priority.

    Discovery Rack of 24 capusles --> Received Shipment today, orders will be shipped to consumers from tomorrow.

    Neoflam Wok *met criteria of camapign --> Shipment for fresh stocks will arrive latest by Monday 12th Feb, Shipped to consumers with top priority.

    Mayer Air fryer *Qualified spenders --> New replenished stocks have arrived, Shipped to consumers since Thursday, 7th Feb.

    Once again we would like to apologize for the long waiting time and unhappiness caused. We hope to seek your kind understanding and allow us to resolve the issue.

    Thank you and Have a great day,
    Qoolife Management.

    ------ This is a General Notice if your inquiries do not fall under any of the above, please write to us with your order number so we can assist you better --------
    (Feb 08, 2018 18:27)
    Question
    TELL ME WHEN? There are so many customers complaining that you didn’t send the wok. If I don’t receive it next week I am going to report you.
    Dear Valued Customer,

    We apologise for the inconvinience caused and for any unintended
    long wait to have your orders fulfilled. We will like promise you that we are looking into each case with top priority.

    Discovery Rack of 24 capusles --> Received Shipment today, orders will be shipped to consumers from tomorrow.

    Neoflam Wok *met criteria of camapign --> Shipment for fresh stocks will arrive latest by Monday 12th Feb, Shipped to consumers with top priority.

    Mayer Air fryer *Qualified spenders --> New replenished stocks have arrived, Shipped to consumers since Thursday, 7th Feb.

    Once again we would like to apologize for the long waiting time and unhappiness caused. We hope to seek your kind understanding and allow us to resolve the issue.

    Thank you and Have a great day,
    Qoolife Management.

    ------ This is a General Notice if your inquiries do not fall under any of the above, please write to us with your order number so we can assist you better --------
    (Feb 08, 2018 18:27)
    Answer
    Dear Valued Customer,

    We apologise for the inconvinience caused and for any unintended
    long wait to have your orders fulfilled. We will like promise you that we are looking into each case with top priority.

    Discovery Rack of 24 capusles --> Received Shipment today, orders will be shipped to consumers from tomorrow.

    Neoflam Wok *met criteria of camapign --> Shipment for fresh stocks will arrive latest by Monday 12th Feb, Shipped to consumers with top priority.

    Mayer Air fryer *Qualified spenders --> New replenished stocks have arrived, Shipped to consumers since Thursday, 7th Feb.

    Once again we would like to apologize for the long waiting time and unhappiness caused. We hope to seek your kind understanding and allow us to resolve the issue.

    Thank you and Have a great day,
    Qoolife Management.

    ------ This is a General Notice if your inquiries do not fall under any of the above, please write to us with your order number so we can assist you better --------
    Question
    Good. Pls make sure I receive my wok.
    Answer
    Dear Customer,

    Yes. You should be able to receive it within these 2 days.

    Thanks
    QooLife Team
  • Answered
    Question
    agn******* 2018-01-28
    Answer
    Dear customer, you are entitled for the air fryer if you purchased $108 worth of chinese new year banner themed with the air fryer picture nestle products. Only purchases that start on 27 Jan qualifies for this promotion. The air fryer will be delivered separately
    Qoolife Mall 2018-02-02
    Question
    I placed an order on Jan 28, 2018, order no.116552460, all are Nestle products with the air fryer picture, total $131.10 before cart coupon and order was received on 31 Jan 2018 without the air fryer.
    Well, I understand that it will be delivered separately, however, could you please let me know how soon can it be delivered? Thanks.
    Answer
    Dear customer, do allow some time for us to check on your orders
    Question
    Any updates? It has been 3 days.
    Answer
    Dear Customer,

    Sorry for the late reply.
    You should have received your wok by now.

    Thank you for your support. And we apologise for the inconvenienced caused. Thanks
    Question
    Wok? I am expecting the air fryer, not wok, and nope, have not received either one yet, as at 3 pm 13 Feb.
    Question
    Hi seller, fyi, the air fryer was delivered this evening, thank you
    Answer
    Youre welcome
  • Answered
    Question
    css******* 2018-01-25
    Answer
    Dear Customer,

    Yes. If you meet the Criteria for the Nestle Promotion, you will received a free Wok.

    Thanks
    QooLife Team
    Qoolife Mall 2018-01-26
  • Answered
    Question
    pru******* 2018-01-25
    Answer
    Dear Customer,

    Yes. you will still e entitled.

    Thanks
    QooLife Team
    Qoolife Mall 2018-01-26
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