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NESCAFE Official[NESTLE] NESCAFE COFFEE JARS. Pure Soluble Coffee

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Customer who recommended this item
61 (Based on 63 reviews)
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above $70.00 in a cart.
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Nestle Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (43)

Customer Photo Review board

Highly Recommend Receive in good condition

Very fast delivery..............

NESCAFÉ®:NESCAFÉ® Gold Blend | Coffee:03. GOLD Barista Style Intense Coffee 190g(+S$9.30)

+ Add this option
Apr 12, 2018
kel*******

Highly Recommend Highly Recommend

Fast delivery. Item received in good condition.

NESCAFÉ®:NESCAFÉ® Classic | Coffee:01. CLASSIC Jar Instant Soluble Coffee 200g(+S$2.60)

+ Add this option
Apr 11, 2018
gra*******

Highly Recommend Highly Recommend

Received item in good condition. Enjoy free shipping because bought together with whisper trial pack.

NESCAFÉ®:NESCAFÉ® Classic | Coffee:01. CLASSIC Jar Instant Soluble Coffee 200g(+S$2.60)

+ Add this option
Apr 11, 2018
ala*******
Mar 27, 2018
phy*******
Mar 18, 2018
jot*******

Customer Review (63)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 12, 2018 kel*******
Highly Recommend Apr 11, 2018 gra*******
Highly Recommend Apr 11, 2018 ala*******
Highly Recommend Mar 27, 2018 phy*******
Highly Recommend Mar 18, 2018 jot*******
Highly Recommend Feb 28, 2018 tsh*******
Highly Recommend Feb 27, 2018 qia*******
Recommend Feb 23, 2018 ang*******
Highly Recommend Feb 14, 2018 que*******
Highly Recommend Feb 07, 2018 Kry*******

Item Q&A(11)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Answered
2018-02-25
san*******
User

Hi,
Air fryer still available for redeem if I buy now? Appreciate you reply asap

User

Dear Customer,

We apologise for the delayed response.
the promotion has ended. Thanks

QooLife Team

Answered
2018-02-07
Kry*******
User

Dear sir,

I have receive the good in good order.
May I know how to redeem the air fryer?

User

Dear Valued Customer,

We apologise for the inconvinience caused and for any unintended
long wait to have your orders fulfilled. We will like promise you that we are looking into each case with top priority.

Discovery Rack of 24 capusles --> Received Shipment today, orders will be shipped to consumers from tomorrow.

Neoflam Wok *met criteria of camapign" --> Shipment for fresh stocks will arrive latest by Monday 12th Feb, Shipped to consumers with top priority.

Mayer Air fryer *Qualified spenders" --> New replenished stocks have arrived, Shipped to consumers since Thursday, 7th Feb.

Once again we would like to apologize for the long waiting time and unhappiness caused. We hope to seek your kind understanding and allow us to resolve the issue.

Thank you and Have a great day,
Qoolife Management.

------ This is a General Notice if your inquiries do not fall under any of the above, please write to us with your order number so we can assist you better --------

Answered
2018-02-03
cfo*******
User

I want to buy the barista blend powder . When will restock ?

User

Dear Valued Customer,

We apologise for the inconvinience caused and for any unintended
long wait to have your orders fulfilled. We will like promise you that we are looking into each case with top priority.

Discovery Rack of 24 capusles --> Received Shipment today, orders will be shipped to consumers from tomorrow.

Neoflam Wok *met criteria of camapign" --> Shipment for fresh stocks will arrive latest by Monday 12th Feb, Shipped to consumers with top priority.

Mayer Air fryer *Qualified spenders" --> New replenished stocks have arrived, Shipped to consumers since Thursday, 7th Feb.

Once again we would like to apologize for the long waiting time and unhappiness caused. We hope to seek your kind understanding and allow us to resolve the issue.

Thank you and Have a great day,
Qoolife Management.

------ This is a General Notice if your inquiries do not fall under any of the above, please write to us with your order number so we can assist you better --------

Answered
2018-02-02
sot*******
User

I ordered on 14th Jan. The promotion for the CNY premium ran from 10th Jan 2018 to 31st Jan 2018.
Clearly I have qualified for the promotion and in the earlier communication, you/your company said the gift will be delivered separately. I have waited for more than 2 weeks.

Today you/your company tells me its while stock last.

You/your company is OUTRIGHT irresponsible.

User

Dear Valued Customer,

We apologise for the inconvinience caused and for any unintended
long wait to have your orders fulfilled. We will like promise you that we are looking into each case with top priority.

Discovery Rack of 24 capusles --> Received Shipment today, orders will be shipped to consumers from tomorrow.

Neoflam Wok *met criteria of camapign" --> Shipment for fresh stocks will arrive latest by Monday 12th Feb, Shipped to consumers with top priority.

Mayer Air fryer *Qualified spenders" --> New replenished stocks have arrived, Shipped to consumers since Thursday, 7th Feb.

Once again we would like to apologize for the long waiting time and unhappiness caused. We hope to seek your kind understanding and allow us to resolve the issue.

Thank you and Have a great day,
Qoolife Management.

------ This is a General Notice if your inquiries do not fall under any of the above, please write to us with your order number so we can assist you better --------

Unanswered
2018-01-30
RAC*******
User

Hi
So in order to get the hairdryer so I hv to spend $108 after my own cart coupon or it is ok just to be $108 before the cart coupon

Unanswered
2018-01-30
RAC*******
User

Hi
So in order to get the hairdryer so I hv to spend $108 after my own cart coupon or it is ok just to be $108 before the cart coupon

Answered
2018-01-29
mon*******
User

Puchase this over 108 dollars still have air fryer?

User

Dear Customer,

Yes item spend over nestle variants, will be entitled to air fryer.

Thanks

Answered
2018-01-27
ngl*******
User

Hi. $108 is net without coupon discount ? If I combine different participating Nestle products, can I request for air fryer instead of wok ? Thanks

User

Dear Customer,

Yes. $108 Nett before coupon discount.
You may combined multiple items in 1 receipts, but do note on the participating brands(Please refer to attachement).
You may select only ONE gift, Either AirFryer or wok should you qualify for both.
Please indicate your preferred one, if any.

Thanks
QooLife Team

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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