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[NESTLÉ NAN] Nan Optipro/HA/Kid hypoallergenic formulated milk  | Bundle of 6
799 items sold
188.00

NAN Official[NESTLÉ NAN] Nan Optipro/HA/Kid hypoallergenic formulated milk | Bundle of 6

See all NAN Official items

Customer who recommended this item
2693 (Based on 2750 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Nestle / Nestle NAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode nestle promotion
Brief Description Premium Follow-Up/Growing-Up are scientifically developed with BIFIDUS BL Probiotics | H.A. Premium Hypoallergenic Follow-Up is scientifically developed to reduce allergenic potential of cow’s milk.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (944)

Customer Review (2,750)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 20, 2018 don***
Highly Recommend May 20, 2018 boq***
Highly Recommend May 20, 2018 ang***
Highly Recommend May 20, 2018 Yiq***
Highly Recommend May 20, 2018 kai***
Highly Recommend May 20, 2018 bib***
Highly Recommend May 20, 2018 lee***
Highly Recommend May 20, 2018 dap***
Highly Recommend May 19, 2018 che***
Highly Recommend May 19, 2018 min***

Item Q&A(289)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Unanswered
2018-05-20
law*******
User

Hi can I check the expiry date for nan 4?

Unanswered
2018-05-19
iri*******
User

Is it ok that my 4 year old continues with HA 3? Or she has to switch to optipro 4?
Btw how to apply for the 10% discount?

Unanswered
2018-05-19
zar*******
User

Hi, i'm trying to get the 1.8kg bundle of 5 deal. On the qoo10 site it says it will $270 after discount. However, i am unable to apply the 10% discount at all. It says only for Nescafe stores. If i cannot apply the coupon discount, then why can i download from the page of this item at all?

Please advise how i can use the coupon.

Answered
2018-05-18
mil*******
User

Hi, where is the country of origin or where is the manufacturing country thanks

User

Dear Customer,

The Country of Origin is Switzerland.
We purchase directly from Nestle Singapore.

QooLife Team

Answered
2018-05-13
ang*******
User

When will u restock otipro gro 3?

User

Dear Customer,

Yes. it is now available for ordering.

Thanks
QooLife Team

Answered
2018-05-09
ash*******
User

Order No: 255525569

One of the milk tins I ordered has a dent at the side of the tin despite having the bubble wrap (as shown in attached picture). The dent could have affected the integrity of the can and thus affecting the quality of the milk powder, which may pose a safety risk for consumption. Please advise if you could do a 1-for-1 exchange for the dented product. Thanks.

User

Dear Customer,

We apologise for sending dented milk tin.

We will do a replacement. Thanks

QooLife Team

User

Please advise how to proceed with the replacement. Thank you.

User

Dear Customer,

We have proceeded to send over the replacement tin.
There is no further action require from you.

Thanks
QooLife Team

User

Thank you. I have received the replacement milk tin.

User

Dear Customer,

Thank you for your update.

Have a good day!
QooLife Team

Answered
2018-05-04
xxx*******
User

Hi, may I know when will the items be shipped out? My order was placed on Sunday and status is still '' shipping request ''. Order number 255069447

User

Dear Customer,

We apologise for the late reply.
Item was delivered.

Thanks
QooLife Team

Answered
2018-05-02
whi*******
User

When will u restock otipro gro 3?

User

Dear Customer,

It is now available for ordering.
Thanks

QooLife Team

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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Policy & Notice
How to Return/Exchange