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[NEUTROGENA] Fine Fairness Light Mask [BUNDLE DEALS]
119.90

Neutrogena[NEUTROGENA] Fine Fairness Light Mask [BUNDLE DEALS]

See all Neutrogena items

Customer who recommended this item
103 (Based on 115 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Photo Review (45)

Customer Review (115)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 06, 2018 fxi***
Highly Recommend May 03, 2018 nnk***
Highly Recommend Apr 29, 2018 kar***
Highly Recommend Feb 25, 2018 ken***
Highly Recommend Feb 18, 2018 joy***
Highly Recommend Feb 12, 2018 zic***
Recommend Jan 05, 2018 cla***
Netural Nov 16, 2017 rez***
Recommend Nov 15, 2017 min***
Highly Recommend Nov 15, 2017 kri***

Item Q&A(39)

Status
Question & Answer
Date
Member
Answered
2018-04-10
yum*******
User

Hi

Actually this bundle deal plus $10 come with one activator. Therefore, this order total got how many activator?

User

Hi there, there will be 1 activator for this option: Light Mask + Activator Refill Bundle(+$10.00). Hope this helps. Thank you and have a nice day ahead.

Answered
2018-03-29
fxi*******
User

Hi seller,
Do u do self collection for the items due to need the items urgently for travel?
Please advise.
Thank you.

User

Hi there, so sorry but we do not have self collection. Thank you and have a nice day.

Answered
2018-02-23
tan*******
User

Hi I bought this with the activator refill in August 2017. I realise that the activator countdown keeps reducing even though I have not use it. Previously it was 30 then it became 22 and now 10.

May I know how I can get this fixed or refunded for a faulty product? Thanks.

User

Hi there, may I please have your order number and contact number. Thank you and have a nice day ahead.

User

224158566 is my order number.

The activator keeps losing its charge after I stop using it. From 9 it will drop to 7 without any usage. I even bought a refill and this is not working well.

I also realise that 6 bulbs of the mask is faulty as it is not working at all. This is the first time I have noticed it, it could have been spoilt in a long while since my eyes are closed each time i use it.

This is such an expensive product, i didn't expect it to spoil so easily. I hope I will be able to get some help with it.

My contact number is 90922601

User

Hi there, so sorry for the inconvenience caused. Please give us some time to check and we will get back to you ASAP. Thank you and have a nice day.

Hi Poppy. We would like to learn more about your situation. Please email us at JNJConsumerCare@ITS.JNJ.com. Thank you and have a nice day ahead.
(May 08, 2018 14:38)

Answered
2017-12-29
gua*******
User

Hi seller, this option contain 1mask & 2 activators , right?

User

Hi, yes. There will be 1 Mask + activator + activator refill. Thank you and have a nice day.

Answered
2017-10-02
tai*******
User

hi seller, when you restock activator? as you mentioned previously, the stock will come 15.09.17 but till now still no stock? So sad, has stop using as no more activator to use

User

Hi there, you can have a look on the activator refull as below:
http://list.qoo10.sg/item/NEUTROGENA-NEUTROGENA-SKINCARE-SINGLE-RANGE-FINE-FAIRNESS-CLEANSER-TONER/546444906

Answered
2017-09-16
nay*******
User

Will we also be the acne clearing mask in a Singapore?

User

HI there
sorry can we check what is the question that you asking
thank you

User

In the US Neutrogena has a light mask called the Acne clearing mask, will this also be sold in Singapore? (When I ordered this mask I actually thought I was buying that one, because it has been available there for a Long time already. It wasn't until I tried the product that I realised this is a different product). Thank you

In the US Neutrogena has a light mask called the Acne clearing mask, will this also be sold in Singapore? (When I ordered this mask I actually thought I was buying that one, because it has been available there for a Long time already. It wasn't until I tried the product that I realised this is a different product). Thank you

User

Hi there, for your information, the light mask that you mentioned currently not available in Singapore ya. Thanks for your sharing too. Have a nice day! =)

Processing
2017-09-15
kan*******
User

Hi Seller
1) As there are no led light bulbs around the eye area,, does this mask reduce / clear eye bags, crows feet and under the eyes wrinkles?
2) How much does each refill activator cost?

User

Hi there, please use products that target the specific skin concerns mentioned as this refines and whitens skin in general. As for the refill activator, please allow us some time to check and we will get back to you soon. Thank you and have a great day!

Hi, you can get the refill activator at the following link. http://list.qoo10.sg/g/546444906
(Sep 15, 2017 16:59)

Answered
2017-09-14
neo*******
User

Secret Inquiry

User

Secret Inquiry

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