MK DIGITAL MALL
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POWER MINISHOP RATE 90%
NEW HDMI Version ! TV Game Console Many Retro Games ★ Supports 2 player with external game control
52 items sold
14.8

NEW HDMI Version ! TV Game Console Many Retro Games ★ Supports 2 player with external game control


Customer who recommended this item
124
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
PRODUCT WARRANTY Seller Dec 13, 2016
How do I file for exchange/replacement/refund? Seller Apr 20, 2016
BULK ORDERS Seller Oct 16, 2015
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.( via Qpost inquiry, pls state order no.)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description NEW HDMI Version ! TV Game Console Many Retro Games ★ Supports 2 player with external game control
BOOKMARK 1 2 3 4 5 6 7

Photo Review (49)

Customer Review (117)

Customer Review board
Rating Feedback Date Written by
Not Recommend Dec 07, 2018 cal***
Netural Dec 05, 2018 fun***
Highly Recommend Dec 01, 2018 ran***
Highly Recommend Nov 29, 2018 thk***
Recommend Nov 28, 2018 zac***
Recommend Nov 26, 2018 poh***
Recommend Nov 26, 2018 lit***
Highly Recommend Nov 20, 2018 Kik***
Highly Recommend Nov 03, 2018 hay***
Highly Recommend Nov 02, 2018 sup***

Item Q&A(41)

Status
Question & Answer
  • Notice

    PRODUCT WARRANTY

    ALL ITEMS COME WITH 6 MONTHS PRODUCT WARRANTY (1-TO-1 EXCHANGE WITHIN 7 DAYS OF PURCHASE). THE WARRANTY DOES NOT COVER MALFUNCTIONS ARISING FROM :

    1. DAMAGES AS A RESULT OF OPERATION AND MAINTENANCE WHICH ARE NOT ACCORDING TO THE USER GUIDE

    2. ABRASION, CORROSION & DISCOLORATION DUE TO WEAR & TEAR AFTER REGULAR USAGE

    PLEASE LIASE WITH SELLER VIA Qoo10 INQUIRY REGARDING ANY WARRANTY CLAIM
    MK DIGITAL MALL
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end
    MK DIGITAL MALL
  • Notice

    BULK ORDERS

    We offer special price for bulk orders with free logo customization (if applicable). Please email us at qoo10.sales@mkdigitalmall.com regarding your order requirements. Thank you.
    MK DIGITAL MALL
  • Notice

    SINGPOST NORMAL MAIL DELIVERY INFORMATION

    For SingPost normal mail, the postman will deliver the parcel to your letterbox. For office address, please check if postman delivers to your office letterbox/office mailroom or building reception and ensure the address you provide has the correct information for successful delivery. No tracking is available for normal mail and there is risk of lost mail. Postman delivery is on working days only excluding weekends and public holidays and usually in the daytime. No specific timing arrangement is available.
    MK DIGITAL MALL
  • Notice

    TERMS OF PURCHASE

    (1) Missing delivery via Singpost normal mail :
    MK Digital Mall provided the option of Singpost normal mail to help our customers save on shipping cost. However, we advise customers to choose Singpost registered mail option for traceability purpose. Based on our records to date, Singpost normal mail has a 99% reliability rate (there is a 1% chance of missing delivery). All customers who choose Singpost normal mail should be aware that it is not traceable and parcel(s) might take up to 2 weeks to deliver.

    (2) Exchange/ Refunds :
    Exchange/Refunds are allowed within 7 days of purchase date. Items must be returned in original condition. Damaged item/ opened package will not be accepted. Customers need to give prior notice regarding their intention and will bear the cost of return shipping. Exchange/ Refunds will only be processed upon receipt of the returned item
    MK DIGITAL MALL
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    MK DIGITAL MALL
  • Answered
    Question
    ang******* 2018-11-26
    Answer
    Yes the X6 game console got 500 built in 500 games , there isnt any game list provided by supplier.

    MK DIGITAL MALL 2018-11-27
    Question
    Hi, noted and thanks for your info.
    Answer
    No problem :)
  • Answered
    Question
    fun******* 2018-11-22
    Answer
    Hi dear!

    For any type of coupon , kindly make sure it is for undiscounted items to be able to apply due to the min amount required.
    MK DIGITAL MALL 2018-11-22
    Question
    Hi seller,
    I just received your items. The black one spoilt, the screen cannot see anything. Just got sound. Please see the attached. Hope can help u. I bought for Christmas gift. Hope you can do the exchange. Please advise.
    Question
    Hi seller,
    When I open the black one screen no screen protector. And the battery inside. Just FYI.

    Thank you
    Answer
    Hi there,
    For exchange , you may drop by our office at 3 Ang Mo Kio St 62, #02-05 LINK@AMK, S(569139) to do an onsite verification for item condition and immediate 1-1 exchange.

    Please give us a call before coming down to ensure we have available stocks for your item. Our opening hours are Mon-Fri 10-6pm, closed on Sat, Sun & PH.

    Thanks!
    Question
    Hi Team,

    I need to return/refund the item. Please advise.

    Thank you
    Answer
    Hi dear!

    Even for return/refund , we would need you to head down to our office to do a check before doing any refunding :o
    Question
    Hi seller,
    Can possible we meet at somewhere I pass it to you? I stay at Pasir Ris not convenient for me. I can pass back to you by tomorrow. I need to settle ASAP. Please advise.
    Question
    Hi Seller,

    If do the exchange, I need to go down to your office as well? Please advise.
    Answer
    Hi dear , yes for both return/exchange refund request you will have to come down to our office
    Question
    Hi seller,

    Can I return you tmr on lunch time. 12pm to 1pm? Please advice
    Question
    Hi seller,

    Possible can meet up me at AMK mrt control station tomorrow (Tuesday) around 1220pm? I can pass my item to you. I really in the rush during my lunch hour. Hope you can help.
    ( I can do 1 for 1 exchange if u ok) please advise
    Answer
    Hi we are unable to meet at any mrt station ):

    You can send the item back to us with your order number indicating is faulty/refund/exchange request.

    Question
    FYI- So I send back to your company. Will do the Refund/Return back. Once I done will send you the copy of return receipt
    Answer
    Hi, noted with thanks.
    Question
    Hi seller,

    FYI - I check the website Q10 service pick up return. Please arrange to pick up from my house. Please see the attached Thanks
    Answer
    Hi, please provide your order number to check the status, Thank you.
    Question
    Hi seller,

    Please see the attached.

    Thank you
    Answer
    HI ! In order to arrange Qxpress return pick up service. You will need to raise the return request instead of a non receipt claim. Please request for return request instead . Thank you
    Question
    Hi seller, I already didi the return. Now what should I need to do? Please advise
    Answer
    Hi, you choose shipping delay, the correct option you need to choose is return/exchange request, please check with Qoo10 for further assistants, Thank you.
    Question
    Hi seller, FYI I cannot correct the option. Please see the attached. Please advice.
    Answer
    Hi, you also wrote to Qoo10 customer service regarding the exchange of faulty product, they will reply you from there, Thank you.
  • Answered
    Question
    tup******* 2018-11-21
    Answer
    HI! It does not come with it . Thank you
    MK DIGITAL MALL 2018-11-21
  • Answered
    Question
    iam******* 2018-11-20
    Answer
    Hi dear!

    we only have X6 which screen size is 4.3inches
    MK DIGITAL MALL 2018-11-21
  • Answered
    Question
    mar******* 2018-11-11
    Answer
    Hi you may take a look at our HDMI Grey Console.

    For more information you may take a look at the game list on our listing :)

    https://www.qoo10.sg/item/NEW-HDMI-VERSION-TV-GAME-CONSOLE-MANY-RETRO-GAMES-SUPPORTS-2/565319528
    MK DIGITAL MALL 2018-11-12
  • Answered
    Question
    cam******* 2018-11-04
    Question
    Please advise
    Answer
    Hi there, no worries, pls drop by our office at 3 Ang Mo Kio St 62, #02-05 LINK@AMK, S(569139) to do an onsite verification and immediate 1-1 exchange if device is verified faulty. Please give us a call before coming down to ensure we have available stocks for your item. Our opening hours are Mon-Fri 10-6pm, closed on Sat, Sun & PH. Thanks.
    MK DIGITAL MALL 2018-11-05
  • Answered
    Question
    kon******* 2018-10-30
    Answer
    Hi, it cannot link to laptop, PC monitor come with HDMI port can use, Thank you.
    MK DIGITAL MALL 2018-10-30
  • Answered
    Question
    kon******* 2018-10-30
    Answer
    Hi, the battery is for Q1 game, you can view more info in the listing, Thank you.
    MK DIGITAL MALL 2018-10-30
Ask Question
Address
LINK@AMK 3 ANG MO KIO STREET 62 #02-05
Available during
MON~FRI: 10am-6pm. SAT, SUN & PH: Closed.

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Policy & Notice
How to Return/Exchange