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Repeated purchase from the seller however this time round it took longer to arrive. Ordered on 27 Dec came on 5 Jan. Yet to use this product.
Type:Active Conditioning Basic Emulsion ll
Received in good condition!
Well pack and fast delivery
Manufactured this year.
First try Fancl products. Hope it works on me good.
Type:Active Conditioning Basic Emulsion l
Hi, The parcel was delivered today but there a few missing items. Delivery info: Qxpress/ JPSG172810Please refer to the photo as attached.Items in the parcel:Fancl foundation bright U-V with case (Qty- 1)Fancl foundation bright U-V (Qty- 1)Items missing:Fancl Active conditioning basic emulsion (Qty- 2)Fancl mild cleansing oil, 120ml (Qty- 2)Please check what happened to the missing items.Appreciate your reply as soon as possible.
Thank you for your inquiry.We are sorry for inconvenient.We will check your order and contact you as soon as possible.If you have a question,please feel free to ask us.Thank you.
Hello there,Can I have the complete ingredient list of the Emulsion for Oily Skin?Thanks
Thank you for inquiry.We tried to translate ingredients.waterDimethiconeBGGlycerinDPGPenchirengurikoruJojoba seed oilSqualaneSweet pea flower extractMallow flower extractSuccinyl atelocollagenHyaluronic acid NaRaffinoseEelgrass extractSphingolipidMannitolRoyal jelly extractHydrolysis KomeekisuRosemary leaf extractIsostearyl neopentanoateOleyl oleateMacadamia seed oilIsotridecyl isononanoateTocopherolMacadamia nut fatty acid phytosterylPhytosterols'sHydrogenated lecithinlecithinEthylhexylglycerin(Hydroxyethyl acrylate / acryloyldimethyltaurate Na) copolymerCarbomer KXanthane gumSorbitan stearic acidPolysorbate 60Sorbitan isostearatecitric acid Citric acid NaPhosphoric acid KPhosphoric acid 2Na We hope this will help you. Many thanks.
Thank you so much! Much appreciated! Is this ingredients are for the whitening emulsion?Thanks
Thank you for reply.Yes it has also good effect for whiting.If you have a question,please feel free to question,Many thanks.
Will u still carry the old version?
Thank you for inquiry. We have only Moisturizing Emulsion II - Qty : 3. This is old ver. Others are new version. Can you check option? If you have a question, please let me know. Many Thanks,
Hi DREAMBOOK_58,May I know if Moisturizing Emulsion I is completely oil-free? Thank you.
Thank you for inquiry. I'm sorry for the delay in my response. Petroleum-based surfactants, mineral oil have not been used. If you have a question, please let me know. Many Thanks,------------ Don't miss the deals!!-------------------We transmit the information of time sale and deals at SNS. Can you check our Facebook and Twitter? Don't miss the deals!!Facebookhttps://www.facebook.com/wonect.com.jpTwitterhttps://twitter.com/wonect_com
Hi,I wasn't sure if you could see the photos so I'll upload them individually.
Thank you for reply. Ok, we checked. We will ship 1 bottle of Emulsion. Do you want to ship to the same address? We are grateful for your understanding and cooperation. If you have a question, please let me know. Many Thanks,
Hi,I just received my order but it is missing 1 bottle of Moisturizing Emulsion 1.I ordered 2 bottles, but there was only 1 in the package along with other items I ordered.Can you kindly send the other bottle of Emulsion 1?
Thank you for reply. I'm sorry for the inconvenience. Can you send us a picture of items and invoice? If you have a question, please let me know. Many Thanks,
Hi,I'm afraid I threw away the packaging and the invoice.I actually placed 2 orders: 136522038 (for 2 x Moisturizing Lotion 2) and 136522039 (2 x Moisturizing Emulsion 1) in the same cart and they arrived in the same package.I was expecting 4 bottles in total - but I only received 3.I can't send a picture at the moment but I received 2 x Lotion 2, and only 1 x Emulsion 1. So there is 1 bottle of Emulsion 1 missing.Can you send this to me?
Thank you for reply. Ok, can you send us picture of items? After we check them, we will ship 1 bottle of Emulsion. We are grateful for your understanding and cooperation. If you have a question, please let me know. Many Thanks,
Hi,Yes I've attached 3 pictures - hope you are able to see.I received 3 bottles (2 x Lotion 2 & 1 x Emulsion).All manufactured in October 2014 and un-opened.
Hi I have not received my items yet. One 30ml Moisturizing Emulsion I and one 30ml Moisturizing Emulsion II. Can you pls check? My order number is 48367288, ordered on 5 Nov 2014. Thank you.
Thank you for inquiry. It has already arrived in Singapore. Can you check following site? Speed post save it. Can you contact to Speed post? If you have a question, please let me know. Many Thanks,ej313819110jphttp://www.post.japanpost.jp/int/ems/delivery/index_en.html
There isn’t any posted question about item.