146.5

SK-IIFree Pouch With Every Purchase! CNY 2019 Limited Edition! - SK-II Facial Treatment Essence 230ml


Customer who recommended this item
634
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Store Pickup Seller Feb 14, 2018
Qxpress Shipping - Change of Address / Failed Delivery Seller Jan 05, 2016
Manufacturer/
Place of origin
SK-II / Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description With SK-II FTE, your spots are less visible, appearance of wrinkles is reduced, skin texture is more refined, firmness is improved, and radiance is beautifully elevated.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (345)

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Customer Review (512)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 16, 2019 hl_***
Highly Recommend Jan 12, 2019 der***
Highly Recommend Jan 11, 2019 nis***
Highly Recommend Jan 11, 2019 hua***
Highly Recommend Jan 10, 2019 yon***
Highly Recommend Jan 08, 2019 lee***
Highly Recommend Jan 08, 2019 all***
Highly Recommend Jan 08, 2019 hoi***
Highly Recommend Jan 08, 2019 ann***
Highly Recommend Jan 08, 2019 ann***

Item Q&A(73)

Status
Question & Answer
  • Notice

    Store Pickup

    Store Pickup location: 40 EMERALD HILL ROAD , S(229316)

    Collection Timing: Between 11am-6pm on weekdays, excluding weekends & PH.

    Please inform prior to collection.

    Email: enquiry@shicara.com
    Call / SMS / Whatsapp: 9006 1210
    SHICARA - Beauty Outlet
  • Notice

    Qxpress Shipping - Change of Address / Failed Delivery

    Once item is picked up by Qxpress, tracking code will be generated and buyers can view the tracking status from their order. If there is a failed delivery, Qxpress will make a second delivery attempt. To change address or request for redelivery, please call Qxpress at 6434 8400 or email to info@qxpress.sg and quote the tracking no.
    SHICARA - Beauty Outlet
  • FAQ

    Product Authenticity

    All our products are 100% authentic, similar to what consumers buy at the retail store/counter. Our luxury brand skincare products are from local distributors. They come in original packaging with the relevant import stickers by the skincare importers.
    SHICARA - Beauty Outlet
  • Answered
    Question
    sea******* 2019-01-09
    Answer
    Private Enquiry
    SHICARA - Beauty Outlet 2019-01-10
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jan******* 2019-01-04
    Answer
    Hi, the expiry for both items are late 2021. Thank you.
    SHICARA - Beauty Outlet 2019-01-04
  • Answered
    Question
    cha******* 2018-10-23
    Answer
    Private Enquiry
    SHICARA - Beauty Outlet 2018-10-24
  • Answered
    Question
    myp******* 2018-10-20
    Question
    Hi since i hv not receive my item, can i cancel the order?
    Answer
    Hi, your order is already shipped out. Sorry for the long wait. You will receive it soon.
    SHICARA - Beauty Outlet 2018-10-22
  • Answered
    Question
    sio******* 2018-09-30
    Answer
    Hi, it is made in Japan and manufactured in 2018, expiry is 3 years later.
    SHICARA - Beauty Outlet 2018-10-01
  • Answered
    Question
    reb******* 2018-09-18
    Answer
    Hi, SHICARA item is 100% authentic. For the colour of essence it's common to be slightly yellowish because it's fermented product and it comes in batches. Thanks
    SHICARA - Beauty Outlet 2018-09-19
    Question
    I had burning/stinging sensation after applying this n
    my face reddened. I rotated with my bottle from sasa and I don't have that feeling anymore. Is this manufactured for sg use? I suspect the contents might be slightly different if it's manufactured for other country use.
    Answer
    Hi, sorry to hear that but rest assured that our SK-II items are 100% authentic, which is the same as what you get over the counters. And yes it's definitely for SG use. I suggest that you stop using it and resume your regime with the sasa bottle and see if you would get the burning sensation?
    Question
    Yes, I've already done that and ascertained it's the product I bought from u that has this sensation before writing this comment. The redness is almost immediate. Can I bring to any skii counter to enquire what could be the reason?
    Answer
    Hi, yes you can defnitely bring it to SK-II counter to enquire. We have not encountered the redness case like yours before.
  • Answered
    Question
    bab******* 2018-08-26
    Answer
    Hi, your item should be shipped out today, it takes 1-3 days for delivery. Thank you.
    SHICARA - Beauty Outlet 2018-08-27
  • Answered
    Question
    soo******* 2018-08-24
    Question
    Private Enquiry
    Answer
    Private Enquiry
    SHICARA - Beauty Outlet 2018-08-25
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