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13PRIME ★ True Wireless Bluetooth Twin Earbuds Earphone Earpiece Headphone
380 items sold
14.80

13PRIME ★ True Wireless Bluetooth Twin Earbuds Earphone Earpiece Headphone

Group Buy Pricehelp
$49.90 $14.80
Deal is ON!100%
Purchased663 Purchased
Time left

Customer who recommended this item
1075 (Based on 1230 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Warranty Period Definition Seller 2017-01-12
Manufacturer's Warranty Definitions #3 Seller 2016-09-14
Manufacturer's Warranty Definitions #2 Seller 2016-09-14
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Manufacturer/
Place of origin
Imported Condition New Product
Shipping From From Overseas (China)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (465)

Customer Photo Review board

Highly Recommend Good seller.

Item come in good condition. Well pack and send over very fast

Type:Twin Wireless BT Earbuds (Dual Side) | Product:[BEST SELLERS] QCY Q29 | Color:Space Grey (Black)(+S$27.59) | FIRE SALE:None | A) Zipper Hard Case:None | B) Soft Pouch:None | C) Local Warranty:7 Months FREE

+ Add this option
Dec 12, 2017 1
ngw*******

Highly Recommend Good quality

After connected with the phone, the sound quality is good. Recommend to buy. The staff is friendly and good.

Type:Twin Wireless BT Earbuds (Dual Side) | Product:X2T | Color:Black(+S$11.99) | FIRE SALE:None | A) Zipper Hard Case:None | B) Soft Pouch:Water Resistant Pouch (Dark Grey)(+S$1.49) | C) Local Warranty:7 Months FREE

+ Add this option
Dec 12, 2017 1
lin*******

Highly Recommend Fast delivery

Fast delivery and good quality

Type:Twin Wireless BT Earbuds (Dual Side) | Product:X2T | Color:Rose Gold(+S$11.99) | FIRE SALE:None | A) Zipper Hard Case:Small (Black)(+S$1.99) | B) Soft Pouch:Water Resistant Pouch (Dark Grey)(+S$1.49) | C) Local Warranty:7 Months FREE

+ Add this option
Dec 10, 2017
pan*******

Highly Recommend Received v fast

Delivered within 2 days. Super fast action by seller.

Type:Twin Wireless BT Earbuds (Dual Side) | Product:X2T | Color:Black(+S$11.99) | FIRE SALE:None | A) Zipper Hard Case:None | B) Soft Pouch:None | C) Local Warranty:7 Months FREE

+ Add this option
Dec 08, 2017
xin*******

Highly Recommend Yet to try

Looks nice , yet to try, hopes it sounds good, Xmas gift, fast delivery

Type:Twin Wireless BT Earbuds (Dual Side) | Product:X2T | Color:Rose Gold(+S$11.99) | FIRE SALE:None | A) Zipper Hard Case:None | B) Soft Pouch:None | C) Local Warranty:7 Months FREE

+ Add this option
Dec 07, 2017 1
ama*******

Customer Review (1,230)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 13, 2017 vic*******
netural Dec 13, 2017 mai*******
Recommend Dec 13, 2017 lie*******
Recommend Dec 13, 2017 gar*******
Highly Recommend Dec 12, 2017 ngw*******
Highly Recommend Dec 12, 2017 lin*******
Highly Recommend Dec 10, 2017 lyn*******
Highly Recommend Dec 10, 2017 pan*******
Not Recommend Dec 09, 2017 jn4*******
Highly Recommend Dec 09, 2017 eri*******

Item Q&A(134)

Status
Question & Answer
Date
Member
Notice
Seller

Warranty Period for all items start from either date of receipt, date of collection or 14 days from date of shipping (whichever is earlier).

Warranty Period for all items may differ and are stated accordingly in the items listing.

For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original Warranty Period for the items.

Notice
Seller

This warranty does not cover:

Cosmetic damage to outer surface/finishing and external parts of the product, including without limitation cracks, dents or scratches on the exterior casing, screen, camera lens, buttons and other attachments;
Deterioration of the product due to normal wear and tear, including without limitation rust or stains;
General maintenance, password reset assistance, routine servicing and cleaning, updating/upgrading of software, installation of software or applications, product demonstration, or any other service other than repair;
Any other circumstance such that repair would be contradictory or not in compliance with good business practice.

Notice
Seller

Notwithstanding that the product is within the warranty period, this warranty shall be invalidated and rendered void upon the following:

The product shows evidence of abnormal use; impact, shock; accident; fire, flood, earthquake, lightning or other acts of nature; sand, liquid or food damage; exposure to extreme thermal or environmental conditions; battery or chemical corrosion; abuse, mishandling, improper installation, operation or maintenance, use of wrong electrical supply or voltage; damage caused by installation of any software, programs or applications, or use of any accessories or equipments not approved by the manufacturer for use with the product; improper modification, tampering; replacement of parts with parts not approved by the manufacturer; or dismantling, opening, service or repair performed other than by the manufacturer's authorised service centre; or any other use contrary to the product manual.

*** To be continued ***

Notice
Seller

This product is warranted for the specified warranty period from the date of original purchase against defects in quality and materials under normal use.

Unless otherwise specified, this warranty only covers the defects in material, design and workmanship of the hardware components of the product as originally supplied. The warranty does not cover any software, consumable items, or accessories even if packaged or sold together with the product.

*** To be continued ***

Notice
Seller

Store pickup etickets are valid for use within the time frame stated on the eticket only. Strictly no extension for expired etickets under any circumstances. Customer is responsible to collect the items from our service center within the time frame stated on the e-ticket.

13Mobile Service Center. Oxley Bizhub. Block 69, Ubi Road 1, #06-16. Singapore 408731.
Operating hours: Monday-Friday 10am-7pm, Saturday 10am-2pm (excluding Public Holidays). Look for "Block 69, Lift Lobby #3". Nearest MRT station: Tai Seng MRT Station.

Please check all items before leaving our service center. We bear no responsibilities for incorrect/incomplete items after customer leave our service center.

All Store Pickup orders cannot be cancelled after 24 hours from time of purchase.

Notice
Seller

Return, Exchange & Warranty Claims At Service Center
- After 7 days from receipt date (Qxpress orders)
- After 14 days from shipping date (SingPost Normal Mail orders).
- All Store Pickup orders.

Please check warranty period for each item before filing claim.

We will not entertain any request to pick-up item at customer's address regardless of circumstances.

For more information on the return, exchange & warranty claims policy, please send us a Qpost message.

Regards,
13Mobile Managenment

Notice
Seller

Dear Customers,

Return, Exchange & Warranty Claims By Mail
- Within 7 days from receipt date (Qxpress orders).
- Within 14 days from shipping date (SingPost Normal Mail orders).

For defective, incorrect or misdelivered item:
- Customer is required to provide order/cart number and photo/video proof of claim by Qpost message.
- Seller will assess the proof of claim & advise customer accordingly on the progress & outcome of claim.
- Item must be returned with original packaging box & all accessories inside the box with all labels attached.
- Seller will bear return/reship postage costs by registered mail.

For change of mind item:
- Customer is required to provide order/cart number and photo/video of item by Qpost message.
- Item must be returned unused with original packaging box & all accessories inside the box with all labels attached.
- Customer will bear return/reship postage costs by registered mail.

Notice
Seller

Please retain the original packaging box & all accessories inside the box with all labels attached else warranty will be voided.

Notice
Seller

Random selection of color. No return/exchange/refund regardless of conditions. No customer service support will be provided. Seller reserves the right to substitute with another item of equal or more in value. While stock lasts.

Answered
2017-12-11
kum*******
User

Hi, are you opened on weekends? May I know your opening hours?

User

Here's our service center and store pickup details. Thanks.

13Mobile Service Center. Block 69 Ubi Road 1, Oxley Bizhub #06-16, S408731.
Operating hours: Monday-Friday 10am-7pm, Saturday 10am-2pm (excluding Public Holidays).

Answered
2017-12-10
ljy*******
User

Hi, when are the operating hours for self-collection?

User

Here's our service center and store pickup details. Thanks.

13Mobile Service Center. Block 69 Ubi Road 1, Oxley Bizhub #06-16, S408731.
Operating hours: Monday-Friday 10am-7pm, Saturday 10am-2pm (excluding Public Holidays).

Answered
2017-12-09
sno*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-08
blu*******
User

May i know what is included in the package of AWEI T1?

User

Earbuds (2x), charging cable, manual. Thanks.

User

no charging box for this? thanks.

User

AWEI T1 does not come with charging box. Thanks.

Answered
2017-12-08
jef*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-07
jn4*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-12-07
yus*******
User

Hi I've purchase the earpiece on the 2nd Dec but till now I don't receive any notification of the shipping date. Kindly when can get my item

User

To assist you on this enquiry, please advise your order/cart number. Thanks.

Answered
2017-12-06
zho*******
User

Where to collect

User

Here's our service center and store pickup details. Thanks.

13Mobile Service Center. Block 69 Ubi Road 1, Oxley Bizhub #06-16, S408731.
Operating hours: Monday-Friday 10am-7pm, Saturday 10am-2pm (excluding Public Holidays).

Address
OXLEY BIZHUB 69 UBI ROAD 1 #06-16
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