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[xiaomi][New] Xiaomi Zero Smart Camera Doorbell Set


Customer who recommended this item
32
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy (2) Seller Aug 18, 2017
Return & Exchange Policy (1) Seller Aug 18, 2017
Store Pick Up Information Seller Aug 18, 2017
Manufacturer/
Place of origin
xiaomi / Hefei,Anhui,China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(88131131 / info@131express.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode 1068702042591
Brief Description Xiaomi Hualai Xiaofang Smart Dual-Lens Camera
Feedback Reward 10 Q Point for Deliver Confirmation
For more info https://www.131express.com/collections/security-tech/products/xiaomi-zero-smart-camera-doorbell-set
BOOKMARK 1 2 3 4 5 6 7

Photo Review (12)

Show My List

Customer Review (21)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 21, 2019 ani*** (SG SG)
Highly Recommend Feb 20, 2019 Los*** (SG SG)
Highly Recommend Feb 18, 2019 ger*** (SG SG)
Netural Feb 14, 2019 tan*** (SG SG)
Highly Recommend Feb 13, 2019 ban*** (SG SG)
Highly Recommend Feb 13, 2019 ngj*** (SG SG)
Highly Recommend Feb 13, 2019 cho*** (SG SG)
Highly Recommend Feb 13, 2019 js_*** (SG SG)
Highly Recommend Feb 12, 2019 urk*** (SG SG)
Highly Recommend Feb 09, 2019 wab*** (SG SG)

Item Q&A(21)

Status
Question & Answer
  • Notice

    Return & Exchange Policy (2)

    3. Any change of mind from buyer's end
    Would like to change to other available products or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end.
    *If it's an electronic item, original seal should not be broken if any and item should not be activated.
    ** Once activated no refund is allowed anymore

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

    We will assess the claim issue with the provided picture and inform on the progress.
    131Express
  • Notice

    Return & Exchange Policy (1)

    Submission of claims
    Any return or exchange of items request must be made within 7 days upon receiving of the item.

    1. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package.
    Provide picture of the parcel package with the delivery information.

    2. Defective item issue
    Provide picture of the defective area of the received item.
    Provide video of the non-functioning of the product. (For electronic products)
    Bring the product back for routine checking, we will inform customer to come down and collect checking is completed
    131Express
  • Notice

    Store Pick Up Information

    Dear Valued Buyers,

    For self collection, kindly wait for our self collection message before coming up to our office. Do remember to bring along your printed pick up voucher for self collection.

    Address:
    16 Arumugam Road
    #07-07 LTC Building D
    S(409961)

    Operating hours:
    Monday - Saturday
    10am - 7pm
    * We do not operate during public holidays and weekends

    Thank you.
    131Express
  • Answered
    Question
    wee******* 2019-02-20
    Answer
    Dear Customer,
    Yes, it will be having 2 ways to fix the camera. It's either using screws or 3M tape at the back according to online information.
    Thank you for supporting 131Express.
    131Express 2019-02-20
  • Answered
    Question
    uza******* 2019-02-19
    Answer
    Dear customer,
    First of all, we would like to apologise for late reply
    kindly select Mainland China as apps region and connect using 2.4GHz Wifi Connection.
    Thank you for supporting 131Express.
    131Express 2019-02-20
  • Answered
    Question
    hui******* 2019-02-17
    Answer
    Dear customer,
    First of all, we would like to apologise for late reply
    Kindly select Mainland China as your apps region and you'll find out the Dling Doorbell in the listing.
    Thank you for supporting 131Express.
    131Express 2019-02-20
  • Answered
    Question
    sno******* 2019-02-15
    Answer
    Dear customer,
    First of all, we would like to apologise for late reply
    kindly provide your order number.
    Thank you for supporting 131Express.
    131Express 2019-02-18
    Question
    Hi, order number is 289987185, please let me know when is the estimated shipping date to ship item to me
    Answer
    Dear customer,
    First of all, we would like to apologise for late reply
    We're sorry as this item is out of stock.
    Second batch of shipment for this product will be coming soon.
    We promise to keep you updated for the ETA of shipment once we receive any latest update from our team.
    Thank you for supporting 131Express.
  • Answered
    Question
    tan******* 2019-02-11
    Answer
    Dear Customer,
    The devices come with complimentary cloud storage. The store period doesn't mention on the information given.
    We had just sent them a message about your inquiry and will update once we get a solid answer from them. Thank you for your support 131Express.
    131Express 2019-02-12
  • Answered
    Question
    way******* 2019-02-09
    Answer
    Dear customer,
    First of all, we're sorry for late reply
    We haven't noticed there's any setting that can switch off the door bell function.
    Thank you for supporting 131Express.
    131Express 2019-02-14
  • Answered
    Question
    mar******* 2019-02-08
    Answer
    Private Enquiry
    131Express 2019-02-11
  • Answered
    Question
    tan******* 2019-02-07
    Answer
    Dear Customer,
    We have stocks. If self collect same day. Mi Home apps can use English. Thank you for your support 131Express.
    131Express 2019-02-08
Ask Question
Address
16 Arumugam Road #07-07 Building D LTC
Available during
Monday - Saturday : 10am - 7pm Close on Sunday & Public Holiday.

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