Nicedeal.sg
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POWER MINISHOP RATE 90%
[BUY 1 GET 1* FREE] Soft and Natural Microfiber Towel / Comes in 3 Sizes / High Absorption Power!
5.2

On Promotion Now[BUY 1 GET 1* FREE] Soft and Natural Microfiber Towel / Comes in 3 Sizes / High Absorption Power!


Customer who recommended this item
66
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Self Collection Seller Mar 17, 2016
Do not state color/address amendment in MEMO/Message System Seller Jul 30, 2015
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (35)

Customer Review (49)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 15, 2018 ser***
Highly Recommend Aug 30, 2018 gsl***
Highly Recommend Aug 30, 2018 gsl***
Netural Aug 30, 2018 kar***
Highly Recommend Aug 29, 2018 lov***
Highly Recommend Aug 27, 2018 yue***
Netural Aug 24, 2018 pir***
Highly Recommend Aug 21, 2018 urb***
Highly Recommend Aug 21, 2018 tsf***
Netural Aug 20, 2018 joa***

Item Q&A(8)

Status
Question & Answer
  • Notice

    Self Collection


    All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by qoo10, we cannot give you the item)

    7 Jalan Kilang #05-01 Singapore 159407 (2 bus stop away from Queenstown IKEA)
    Operating Hours: Close on Sunday and Public Holiday. Monday-Friday 11am-7pm.
    Nicedeal.sg
  • Notice

    Do not state color/address amendment in MEMO/Message System

    Items will be pack according to what customers ordered in the system.

    Request to change color, size, design or address in the memo/Message System will be ignored.

    DO NOT STATE ANYTHING IN MEMO, ORDERS PRINT OUT BY QOO10 SYSTEM,
    MEMO IS NOT SHOWN IN WAYBILL PRINTOUT.

    Do not state changes in the message system as we may not read the message in time and parcel will be sent out. Any changes you may cancel the order and re-order again.

    If you wish to provide some remarks to qxpress courier, please state in the address part NOT memo.

    If you ordered wrongly or other reason, please cancel the order and replace a new order. Thanks.
    Nicedeal.sg
  • FAQ

    Enquiry on Qxpress Courier

    Please note that qxpress do not deliver at specific timing, they deliver by route. thus sending us messages or memo about only deliver at night time will be ignore.
    Nicedeal.sg
  • FAQ

    Stating colors or change of detail in memo/message

    Items will be pack according to what customers ordered in the system. Request to change color, size, design or address in the memo will be ignored. If you ordered wrongly, please cancel the order and replace a new order. Thanks. (all orders are print out via qoo10 system, memo DO NOT show in the printout)
    Nicedeal.sg
  • FAQ

    Normal mail via Singpost delivery duration

    usually it is 2-5 working days. but they are slow and delay. thus we have customer feedback say 2 weeks. so it may delay sometimes so hope if you chose normal mail, you have to be prepare for the delay. and read the "normal mail via singpost at your risk''. We highly recommend self collection or qxpress.
    Nicedeal.sg
  • FAQ

    Buying Online and buying offline in our shop

    Sometimes qoo10 will minus the price online at their own cost to do time sales or promotion. So PLEASE BUY ONLINE INSTEAD. Our redemption staffs have difficulty trying to please everyone especially when qoo10 suddenly do a promotion without our knowledge and customer demand the price in our retail shop. For those who visited our shop, quoted our online shop, we will tried to give you discounted price in our retail shop, there may be few cents difference here and there, and its impossible to give a promotion price that qoo10 had slashed at their own cost. So to avoid any misunderstanding, get the offer online. ;)
    Nicedeal.sg
  • FAQ

    Self Collection

    All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by qoo10, we cannot give you the item) 7 Jalan Kilang #05-01 Singapore 159407 (2 bus stop away from Queenstown IKEA) Operating Hours: Close on Sunday and Public Holiday. Monday-Friday 11am-7pm.
    Nicedeal.sg
  • FAQ

    Normal Mail via Singpost at your own risk!

    All normal mail are mailed out at singpost with cert of posting. Cert of posting is a proof where by we keep a copy of the day address we mailed with singpost stamp chop with date. This is to proof we mailed but no tracking number. Thus if item is lost there isn't any way to find/track it. NO REFUND WILL BE PROVIDED thus Courier Qxpress or self collection is HIGHLY RECOMMENDED. Delivery by Singpost may delay (minority) up to 3 weeks (feedback by our customers). Please note that if you chose Normal mail and item is unclaimed/undelivered and send back to seller, customer need to pay for shipping fee again, first shipping fee will not be refunded.
    Nicedeal.sg
  • Answered
    Question
    nan******* 2018-08-22
    Question
    Hi seller,
    Seems like I'm not the only one who didn't receive my order.
    Can you reply?
    I need a reply!!!
    Answer
    Hi

    As you had chosen Singpost normal mail, we are unable to track your package once posted out. It may takes 5-20 workings days to receive your order for Singpost normal mail.

    Please note that for Singpost normal mail, parcel will be delivered to letter box. If it's full or can't fit in, postman will redirect your parcel to your nearest post office for collection. Please check that the address you provided is correct and do contact your nearest post office to check if they are holding on to your parcels. On our part, we had checked with our warehouse and confirmed that the order was shipped out.

    We sincerely apologise for the delay and please kindly wait patiently within the delivery time frame.
    Nicedeal.sg 2018-08-24
    Question
    Hi seller,
    Fyi, I placed my 2 orders at the same time. If you had sent out both my orders at the same time, I should have received the same time but I only received one order which is 9 days ago. Are you able to confirm if you have send out both my order the same time?
    Thanks.
    Answer
    hello, yes, please let me check on this case and get back to you today
    Question
    Hi,
    May I know what's the outcome?
    Answer
    hello, we apologize for the missed delivery for this item as it should reach you in 1 parcel instead of two. we can arrange for partial refund on this case.
    Question
    Ok, how to do refund? Thanks.
    Question
    Hi seller,
    I can't find refund on my part.
    How do I apply refund?
    Answer
    hello, we will arrange for partial refund on our end, the refund is processing.
    Question
    Hi seller,
    May I know where are you refunding the amount($4.99)to?
    Pls update me once refund has been completed.
    This has been dragging for too long.
    Thanks.
    Answer
    hello, partial refund has alr been made on 3sep to your acc, attached screenshot.
  • Processing
    Question
    tiu******* 2018-08-14
    Answer
    hello, please let us check on the status of your parcel with singpost and get back to you on this, thank you.
    Nicedeal.sg 2018-08-15
  • Processing
    Question
    pre******* 2018-08-13
    Answer
    hello, please let us check on the status of your parcel with singpost and get back to you on this, thank you.
    Nicedeal.sg 2018-08-15
  • Answered
    Question
    tiu******* 2018-08-13
    Answer
    hello, please let us check on the status of your parcel with singpost and get back to you on this, thank you.
    Nicedeal.sg 2018-08-15
  • Answered
    Question
    pur******* 2018-08-05
    Answer
    hi yes it will be the same size n the same design, but the colour might be different, thanks
    Nicedeal.sg 2018-08-05
  • Answered
    Question
    gra******* 2018-08-04
    Answer
    hi sorry we couldn't get your point??!! If you have the further enquiry we advise you can approach our CS centre directly, our staff will try to assist you over the phone, thanks
    CS centre : (65-6500-4440)
    Available Time
    weekday
    09:00~12:00 13:00~18:00
    Nicedeal.sg 2018-08-04
  • Answered
    Question
    gra******* 2018-08-04
    Answer
    hi thanks for your inquiry, yes each customer order can order maximum 2pcs, sorry for any inconvenience caused
    Nicedeal.sg 2018-08-04
  • Answered
    Question
    wen******* 2018-08-03
    Answer
    hi we feel so sorry that as what we mentioned, the free on colour will be sent out randomly,sorry for any inconvenience caused
    Nicedeal.sg 2018-08-03
Ask Question
Address
7 JALAN KILANG 05-01 (Mon-Fri 11am-7pm)
Available during
MON~FRI : 11:00am ~ 7:00pm Weekends & Holiday : Closed

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