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Saw retail shop selling at 25 dollars and got this for a steal. Working well! Thanks seller.
Type:Reading Light Q1 Basic
Received item in good order cheap n good.
Gd condition & gd quality
Type:Reading Light Q2 with Display(+S$5)
Thanks seller ,value for money 💰 nice product and good price
Received the item in good condition and promptly.
I have the same problen as per other users. I put the charger under direct sunlight and the device not charging. Led not blinking. Using ac still able to charge. Can replace and what's the arrangement?
Hi Can you email me at email@example.com for your details.
hi, where is location here in singapore?,can i visit in your shop?thanks
Hi we dont have a shop in Singapore.
Please arrange for a working set to be send to me quickly. Please advise how I can return the defective charger to you.
As per last msg.
Hi SellerIt seems the solar charger that I bought does not charge up even though I left in the sun for > 8 hrs. My order number is 41482667. Please let me know what i should do. Thank you.RegardsBuyer
So sorry. We will arrange for a working set. Check and charge in Solar condition.confirm good working condition and then arrange to do a 1 to 1 exchange with you.It is arrangement ok with you?Please advise.
Please arrange for a working set to be send to me quickly.In addition, please advise how I can return the faulty charger to you.thanks.
Will do. We will provide you a self enclosed mailer to sent the charger back.Regards
I have received the new solar charger from you.I have mailed the defective solar charger back to you today.Mike
Noted with thanks
Again, the new solar battery stopped charging. I placed it under the sun and it does not charge. Do I have the press a button on the solar charger to start charging? This is strange.
Hi. I am so sorry to hear this. Please tell me during solar charging no visible light at all? Are you able to charge normally using Ac?
Thanks for your reply.Yes, when I placed the solar charger under the sun, the 4 LEDs do not light up at all. I can charge it normally using AC.After you sent the replacement unit to me, it was working fine for a week and after that it just stops charging. 4 LEDs do not light up. Do I have to press the small button to start the charging?
Already answered inquiry. If you have another any question, please contact to us.
So the replacement unit is still defective. What is the next course of action?
Can we provide you with another good working set? is this acceptable to you? Kindly advise Sir, Thank you
Yes, please provide another good and working solar charger ASAP.
may i know when will the replacement arrive?
Dear customerYour inquiry will soon be confirmed and answered by the seller.※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.Thanks & Best regardsP.S. The information is also sent to the seller to meditate this case.
Dear seller, the solar powerbank doesn't work, although i exposed it to the sun for more than 8 hours. My order number is 41124046. Can i exchange it for one that works please? Thanks very much.
Hi, sorry about it.I will arranged for an exchange ASAP.regards
Dear Seller,When and how will the exchange for the faulty solar-charging power bank take place please? Should i send the item back to you? Please let me know what i should do. Thank you.
Hi We have already mailed the charger to you. Kindly mail the damaged one in the mailer provided.thanks
Will do. Thanks!
do inform us when you send back the charger.THANKS
Hi, I received the solar panel charger on 11 March 2014. This morning My unit is not able to charge via the solar panel anymore. Re-Charging by cable is still ok. It can still allow other devices to connect for charging as well . Can ask for a replacement? Less that a month and the unit is already down. :(. I pressed the small button and not lights appear anymore.
Hi, As per our email correspondence, we will conduct a 1 to 1 exchange.Sorry for the inconveniences.Regards
hi how to exchange the item ?
HiCan you send th damage item toPO Box 270Newton Post OfficeSingapore 912209
Hi,If i order the solar panel charger today can i get it by today? Thanks.
Hi.We are not in Singapore till 2nd April.We apologies for the inconvenience. With kind regards
If I purchase a few different items from you (solar torchlight, solar LED lamp, solar powerbank, etc), would you be so kind as to combine the shipping please, so I pay only one registered mail fee? Thanks very much!
Ok. Will do that.
Thanks very much!
There isn’t any posted question about item.