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【FREE FAST SHIPPING】Silicon Flexible Roll Up Piano with Control Panel Speaker / More Cost Effective
4 items sold
23.9

NO.1 SHOP【FREE FAST SHIPPING】Silicon Flexible Roll Up Piano with Control Panel Speaker / More Cost Effective


Customer who recommended this item
132
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 28, 2016
Click "Follow" to enjoy exclusive offers!!! Seller Aug 11, 2015
Important Notes to Enjoy Free Singpost / Qxpress Shipping! Seller Jan 09, 2014
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Manufacturer/
Place of origin
No.1 Shop′s Pick Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(84681783)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Piano
BOOKMARK 1 2 3 4 5 6 7

Photo Review (61)

Show My List

Customer Review (78)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 10, 2019 gua*** (SG SG)
Netural Mar 28, 2019 jwe*** (SG SG)
Netural Mar 16, 2019 chi*** (SG SG)
Highly Recommend Mar 14, 2019 von*** (SG SG)
Highly Recommend Mar 07, 2019 jes*** (SG SG)
Recommend Mar 06, 2019 doo*** (SG SG)
Highly Recommend Mar 05, 2019 vin*** (SG SG)
Highly Recommend Mar 04, 2019 cho*** (SG SG)
Highly Recommend Mar 02, 2019 lim*** (SG SG)
Recommend Feb 28, 2019 jol*** (SG SG)

Item Q&A(9)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    NO.1 SHOP
  • Notice

    Click "Follow" to enjoy exclusive offers!!!

    We are offering various shop coupons and email coupons for our valued customers. Please kindly click on "follow" to follow our shop to enjoy these exclusive offers. Exclusive offers are only for followers.

    Buy more save more offer, additional S$5 discount will be automatically applied upon checkout with purchase of S$100. Offer is valid for all products in the store. So hurry up, buy more and save more.
    NO.1 SHOP
  • Notice

    Important Notes to Enjoy Free Singpost / Qxpress Shipping!

    We offer free Singpost/Qxpress delivery if you purchase value exceeds $20/35 in our shop. In order to enjoy this promotion, important things to take note and follow:

    - All items must be under the same cart number
    - All purchases must use same shipping method (either Singpost or Qxpress), otherwise system will not be able to waive the shipping fee for you.

    **Please note we would pack your orders according to the order list. Hence we will not know if you have purchase more than $20/40. It is important to follow the above procedures for system to auto calculate.

    If above procedures are not followed and shipping fee is incurred, seller will not be doing any refunds.
    All order MUST be collected 30days from the day of purchase.
    NO.1 SHOP
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    NO.1 SHOP
  • Answered
    Question
    rbc******* 2019-02-22
    Answer
    Dear Customer
    Free one month warranty,is direct USB charging!
    Thanks
    Seller
    NO.1 SHOP 2019-02-22
  • Answered
    Question
    Smi******* 2019-02-15
    Answer
    No
    NO.1 SHOP 2019-02-15
  • Answered
    Question
    vic******* 2019-01-22
    Answer
    Thank you for the infomation 

    I would like to inform you about the type of exchange we offered for exchange we provide 1-1 exchange at our office,we need to double check the item
    Address: 6 Tagore drive, #02-03, Tagore Building, S787623
    Open time: 10am-5pm weekday

    Thank you for the infomation
    NO.1 SHOP 2019-01-22
  • Answered
    Question
    xue******* 2018-11-13
    Answer
    Private Enquiry
    NO.1 SHOP 2018-11-13
  • Answered
    Question
    ell******* 2018-10-22
    Answer
    Self collect (6 Tagore drive, #02-03, Tagore Building, S787623)
    Contact 84681783 Orange Chen
    10am-5pm weekday
    NO.1 SHOP 2018-10-22
  • Answered
    Question
    fan******* 2018-08-18
    Answer
    For defective items please watapps a video of it at 84681783,so that our team can assess it and assist you.
    Please include order number and item name as subject. Thank you.
    NO.1 SHOP 2018-08-18
    Question
    Order number is 270036382. Managed to schedule the return for Aug 20. Thanks.
    Answer
    For defective items please watapps a video of it at 84681783,so that our team can assess it and assist you.
    Please include order number and item name as subject. Thank you.
    Question
    Please refer to the video submmited in qoo10. This post also has the video. Thanks.
    Question
    When switch to on, the device made a loud electronic noise sound.
    Answer
    For defective items please watapps a video of it at 84681783,so that our team can assess it and assist you.
    Please include order number and item name as subject. Thank you.
    Question
    This is qoo10, kindly resolve within qoo10. If your team only use whatsapp, kindly whatsapp your own team.
    But to put simply, this humming noise when item is switch on occurs when there is loose wire, meaning, poor QC or low quality manufacturing. Regards
    Question
    And by the way, I recalled when I tested it earlier, there was no indication this is konix brand. I have a konix one before, it seems better made. Anyways wrapped it back as per received for refund already. since it is defective product of low quality made, it doesnt matter.
    Answer
    Sure,will arrange take back item and do refund for u
    Thanks
    Seller
    Question
    Thanks in advance for your understanding and good customer service. Earlier had bought a konix 88 keys, though the sound and quality is good, but found it too big so gave to a cousin. So was looking for similar quality type (konix brand) and lesser keys one.
    Answer
    No worries,your order no.pls
    Question
    Order no: 270036382
    Question
    Hi, wanted to print the return form but seems still not appearing, kindly help to process on your side too. Thanks!
    Order no: 270036382
    Answer
    Dear Customer
    As we have check is our pack wrong,this piano no inculde this power plug,means this plug is not fit this piano so make piano noise, pls try use usb cable shoud be ok,
    Thanks help
    Seller
    Question
    there is power pack. konix comes with power pack. besides faulty, poor product QC , this is not Konix as advertised. Even a claimed Konix reseller says Konix comes with its own rechargable battery. of course this one does not.
    Dear seller, we already agreed refund is the solution to fix this. Kindly proceed and not ding dong, delay. Much appreciated. thank you
    Answer
    Sure,will process refund
    Thanks
  • Answered
    Question
    sd4******* 2018-08-17
    Answer
    Dear Customer
    Next shipment will arrival 1 Sep
    Seller
    NO.1 SHOP 2018-08-17
  • Answered
    Question
    jue******* 2018-08-17
    Answer
    Dear Customer
    Is 49keys
    Seller
    NO.1 SHOP 2018-08-17
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