We are not liable or responsible for any LOST parcel mail via normal mail. Using normal mail at your own risk as normal mail does not provide any tracking no. If it's lost, we can't do any check with Singpost.
Please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402.
We highly encourage and recommend you to use Registered Mail. Please do purchase only if you are conferrable with this.
Thanks a lot!