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kopiObaby Baby Kids
kopiObaby Baby Kids SG Join Fellow
2,442 Fellows
MINISHOP RATE 90%
5.03

Nursing Breastfeeding Milk Cover/Casual Tank Top Baby Mom Essentials Post Natal Pregnancy Postpartum


Customer who recommended this item
255
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller Jun 17, 2016
Non-receipt Claim issue (Did not receive the item) Seller Jun 17, 2016
Return & Exchange Policy Seller Jun 17, 2016
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Manufacturer/
Place of origin
USA/China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (90)

Customer Review (291)

Customer Review board
Rating Feedback Date Written by
Netural Aug 25, 2019 poo*** (SG SG)
Highly Recommend Aug 18, 2019 iri*** (SG SG)
Not Recommend Jun 12, 2019 yin*** (SG SG)
Netural Nov 18, 2018 sha*** (SG SG)
Highly Recommend Oct 19, 2018 blu*** (SG SG)
Not Recommend Oct 19, 2018 col*** (SG SG)
Highly Recommend Oct 16, 2018 blu*** (SG SG)
Highly Recommend Aug 19, 2018 ami*** (SG SG)
Recommend Apr 06, 2018 ezr*** (SG SG)
Highly Recommend Mar 22, 2018 raw*** (SG SG)

Item Q&A(28)

Status
Question & Answer
  • Notice

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.
    -We will assess the claim issue with the provided picture and inform on the progress.
    kopiObaby Baby Kids
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.
    -We will check over the matter from our end.
    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    kopiObaby Baby Kids
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    kopiObaby Baby Kids
  • FAQ

    SHIPPING & DELIVERY

    -Order(s) are usually dispatched within 2 working days. -All parcels are usually delivered to your mail/letter box. -SINGPOST NORMAL MAIL delivery takes about 5 working days, sometimes longer (up to 1 month) due to festive seasons. -SMARTPAC REGISTERED MAIL delivery takes about 2-3 working days, you may track and trace your parcel with the tracking number provide in the system at http://www.singpost.com or call 1605 -All tracking will be available within 2-3 working days. FOR BULKY PARCELS -In the event no one is available to receive the (bulky) parcel during the first delivery attempt to doorstep, and if the letter box is too small/full, postman will issue a Delivery Advice. -PLEASE NOTE THAT WE ARE UNABLE TO TRACK SINGPOST NORMAL MAIL DELIVERY. -CUSTOMERS ARE RECOMMENDED TO CHOOSE SMARTPAC REGISTERED MAIL DELIVERY FOR PIECE OF MIND.
    kopiObaby Baby Kids
  • FAQ

    BUY MORE SAVE MORE OPTION

    -Most of our listings have additional items that you can purchase at a discounted price. -Simply select _none should you not wish to purchase any additional items
    kopiObaby Baby Kids
  • Answered
    Question
    ser******* 2017-12-16
    Answer
    One size only
    kopiObaby Baby Kids 2017-12-18
  • Answered
    Question
    nat******* 2017-08-18
    Answer
    Please message us with your order details so we can view the order details
    kopiObaby Baby Kids 2017-08-20
    Question
    kopiObaby Mother & Baby shop
    item-image
    Nursing Breastfeeding Milk Cover/Casual Tank Top Baby Mom Essentials Post Natal Pregnancy Postpartu....
    1st ITEM:MB2 - XOXO Swaddle Blanket(+S$6.90) / 2nd ITEM:_Nursing Cover - G(+S$7.90)
    Price : $21.70 Qty : 1
    Order date : Aug 09, 2017 Cart no. : 112466823
    Shipping date : Aug 11, 2017 Order no. : 224580645
    Delivery Info : Singpost Smartpac / SM601111397SG Track >
    Confirm Delivery
    Question
    tracking details mentioned it has been delivered on the 16 Aug but i have yet to receive my items.
    Answer
    Item has been redelivered to you, please check thank you
    Question
    May I know when is the item re delivered? I still haven't receive it
    Answer
    Please allow 3-25 working days than kyou
  • Answered
    Question
    foo******* 2016-03-22
    Answer
    Hello we had redelivered the item to you,
    kopiObaby Baby Kids 2016-03-26
    Question
    No one receive it!
    Answer
    Already inquiries replied. Thank you.
    Question
    I DONT receive it
    Answer
    Already inquiries replied. Thank you.
  • Answered
    Question
    foo******* 2016-02-19
    Answer
    Apologies for that we had redelivered the other one to you. Thank you
    kopiObaby Baby Kids 2016-02-28
    Question
    Noted but I still haven't received yet
    Answer
    Had mailed out to you please check
    Question
    Still he vent receive yet
    Answer
    Already inquiries replied. Thank you.
    Question
    I still haven't receive my item as of today !
    Answer
    Hi
    Please be informed that your order had been mailed out via NORMAL MAIL as per order details/your instructions. Thereby there is no tracking number provided and we are unable to advise you on the status. Kindly note that we as sellers do not have control after parcels had been mailed out. Anyhow, please do check with your family members etc in any case that the parcel had been received on your behalf. Thanks =)
    Question
    No one receive it !
    Answer
    Already inquiries replied. Thank you.
  • Answered
    Question
    foo******* 2016-02-18
    Answer
    Apologies for that we had redelivered the other one to you. Thank you
    kopiObaby Baby Kids 2016-02-28
  • Answered
    Question
    foo******* 2016-02-16
    Answer
    Apologies for that we had redelivered the other one to you. Thank you
    kopiObaby Baby Kids 2016-02-28
  • Processing
    Question
    peg******* 2014-11-12
    Answer
    Hi Peggy, Please be informed that your item had been mailed out on the 3rd =) Kindly check if you have received any delivery notice as the parcel may be too bulky to fit into your mailbox =) Thank you ^_^
    kopiObaby Baby Kids 2014-11-14
    Question
    Hi, Thank you for the reply. I did not receive any delivery note and did not receive the item. As you have mention that items are send out on 3rd Nov,I still have not receive the items for more than 1 week. If you are unable to fulfil the delivery, please cancel my order.I have been waiting for the delivery since my online order on 22 Oct 2014. Thank you 15 Nov 2014
    Answer
    Hi Peggy Apologies for the late reply. Anyhow, we had checked on our ends and your item had been mailed out. Please do kindly check.whether you have received any delivery notice as the parcel may be too bulky and not fit into normal mailboxes. Thank you :)
    Question
    Hi, It has been 15 days and i did not receive any delivery note. Please cancel the order and refund me. Thank you
    Answer
    Dear customer Your inquiry will soon be confirmed and answered by the seller. ※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team. Thanks & Best regards P.S. The information is also sent to the seller to meditate this case.
  • Answered
    Question
    bes******* 2014-11-08
    Answer
    Hi Feifei

    Sincerest apologies for the delay, we had currently oversold this item. New stock is arriving this Wednesday, we will mail out to you as soon as possible.

    Cheerios =)
    kopiObaby Baby Kids 2014-11-09
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Policy & Notice
How to Return/Exchange