OB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★DESTROYED DENIM LONG SLE
15.60

OB DesignOB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★DESTROYED DENIM LONG SLE


Customer who recommended this item
100
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 95% Cotton + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★DESTROYED DENIM LONG SLEEVE SKINNY JEANS TROUSERS PANTS ★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (11)

Show My List

Customer Review (42)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 09, 2018 win*** (SG SG)
Highly Recommend Feb 15, 2018 pan***
Recommend Aug 30, 2017 kir***
Highly Recommend Aug 28, 2017 xia***
Highly Recommend Aug 11, 2017 chr***
Highly Recommend Aug 07, 2017 paw***
Recommend Aug 07, 2017 pig***
Highly Recommend Aug 01, 2017 un-***
Highly Recommend Jul 31, 2017 jan***
Recommend Jul 28, 2017 wen***

Item Q&A(19)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    gre******* 2017-08-04
    Answer
    Hi,

    Thanks for your message
    We recommend you follow the actual wearing report to choose the size

    Thank you
    OBDesign.sg
    OB Design 2017-08-07
  • Answered
    Question
    yiz******* 2017-07-22
    Answer
    Hi,

    Thanks for your message
    May I know which coupon you're using?

    Thank you
    OBDesign.sg
    OB Design 2017-07-24
    Question
    Hi, I'm here. Please advise. Tq
    Answer
    Hi,

    Thanks for your message
    May I know which coupon you're using?

    Thank you
    OBDesign.sg
    Question
    The 40% discount coupon
    Answer
    Hi,

    Thanks for your message.
    For the 40% coupon is only valid for the brand OrangeBear , you can refer the photo we attach. The brand for photo attach is brand Joojooclub

    Thank you
    OBDesign.sg
  • Answered
    Question
    sio******* 2017-02-21
    Answer
    Hi,

    Thanks for your message.
    We recommend you follow the actual wearing report to choose the size

    Thank you
    OBDesign.sg
    OB Design 2017-02-22
  • Answered
    Question
    kai******* 2016-12-22
    Answer
    Hi,

    Thanks for your message.
    The tannic blue is denim blue

    Thank you
    OBDesign.sg
    OB Design 2016-12-23
    Question
    Hi Seller, Thanks for your reply. I've already placed my order tannic blue.
    Answer
    Hi,

    Thanks for your message
    If you have any questions about your order, please don't hesitate to contact us.

    Thanks

    Best Regard
    OBDesign.sg
  • Answered
    Question
    ang******* 2016-11-01
    Answer
    Hi,

    Thanks for your message
    We recommend you inquiry Qoo10 for this issue

    Thank you
    OBDesign.sg
    OB Design 2016-11-02
  • Answered
    Question
    wen******* 2016-02-12
    Answer
    Hi,

    Thanks for your message.
    Normally we will take 2-3 weeks to restock it.

    Thank you
    OBDesign.sg
    OB Design 2016-02-15
    Question
    So do you mean after 3 weeks from today, I can place an order? Or I need to place an order now and wait for 3 weeks then you will ship out the in stock?
    Answer
    Hi,

    Thanks for your message.
    Cna you leave your email address to us? We will email to inform you once we restock.

    Thank you
    OBDesign.sg
    Question
    My email address is:
    panda8v8@yahoo.com.hk
    Answer
    Hi,

    Thanks for your message.
    We will email to inform you once we restock.

    Thank you
    OBDesign.sg
  • Answered
    Question
    nop******* 2016-01-27
    Answer
    Hi,

    Thanks for your message.
    We have check with shipping company and we estimate you will receive it within this week.

    Thank you
    OBDesign.sg

    OB Design 2016-01-28
  • Answered
    Question
    fre******* 2016-01-25
    Answer
    Hi,

    Thanks for your message.
    We found the size XL and 2XL has price difference, do you want exchange the size to 2XL.

    Thank you
    OBDesign.sg
    OB Design 2016-01-26
    Question
    Hi,
    if I exchange it, how much more do I need to top up?
    Will I be able to receive it before Chinese New Year if I exchange now?
    Answer
    Hi,

    Thanks for your message.
    The price difference for the size XL and 2XL is $3.33. You can't receive it before Chinese New Year.

    Thank you
    OBDesign.sg
    Question
    Hi,
    Sorry for late reply. yes I would like to exchange to 2XL.
    May I know the details for exchanging? Thanks
    Answer
    Hi,

    Thanks for your message.
    Can you top up the difference $3.33 to 426-377-608-3 -UOB. Please send the receipt to us once top up.

    Thank you
    OBDesign.sg
    Question
    Hi
    ok noted on it. Do I need to send back the XL to you or I just top up the difference?
    Answer
    Hi,

    Thanks for your message.
    Need to send back the clothing, we will send the instruction to you after you top up the difference to us.

    Thank you
    OBDesign.sg
    Question
    Hi,
    ok noted on it. will let you know once top up already.
    Btw, Can I send back after cny as I will be busy.
    Answer
    Hi,

    Thanks for your mesage.
    Please send the receipt to us once top up. Sure, you can send back to us after CNY.

    Thank you
    OBDesign.sg
    Question
    Hi,
    ok got it. Thank you so much!!
    Answer
    Hi,

    Thanks for your message.
    If you have any questions about your order, please don't hesitate to contact us.

    Thanks

    Best Regard
    OBDesign.sg
    Question
    Hi,
    Sorry, do you have a dbs or posb account instead? I can't bank transfer to uob as I can't transfer online.
    Answer
    Hi,

    Thanks for your message.
    We're sorry to inform you we only have UOB account. We're sorry for the inconvenience.

    Thank you
    OBDesign.sg
    Question
    Hi,
    is there any other way to transfer to you? I only can transfer to posb & dbs.
    I remember exchanging this item and topping up through posb account.
    Answer
    Hi,

    Thank you for your message. Can you put the difference in the parcel and send back to us. Please kindly return the clothing to:

    OBDesign
    20 Kramat Lane United House #02-01A
    Singapore 228773

    Can you put a paper into the parcel and write the RMA number: RMA101465. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange