OB CLUB ★ OBDESIGN ★ IMODA ★ PLAIN/PRINTED PLEATED FOLD UP SHORTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIO
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OB DesignOB CLUB ★ OBDESIGN ★ IMODA ★ PLAIN/PRINTED PLEATED FOLD UP SHORTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIO


Customer who recommended this item
83
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 97% Cotton + 3% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ PLAIN/PRINTED PLEATED FOLD UP SHORTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (17)

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Customer Review (86)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 20, 2018 see*** (SG SG)
Highly Recommend May 16, 2018 hui*** (SG SG)
Highly Recommend Mar 10, 2018 qin***
Highly Recommend Mar 04, 2018 ser***
Highly Recommend Mar 04, 2018 ser***
Highly Recommend Feb 28, 2018 sha***
Highly Recommend Feb 20, 2018 jen***
Highly Recommend Feb 20, 2018 car***
Highly Recommend Feb 09, 2018 lwo***
Recommend Feb 07, 2018 kee***

Item Q&A(12)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    yil******* 2018-04-05
    Answer
    Hi,

    Thanks for your message
    Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you.

    Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Please request the RMA number with us if you’re prefer to exchange the clothing to us. Thank you and please visit our store for more new arrivals every week.

    Thank you
    OBDesign.sg
    OB Design 2018-04-06
    Question
    Yes, I am keen to exchange. Can I get the RMA number pls?
    Answer
    Hi,

    Thanks for your message
    Can you top up the shipping fee $3.99 to 3803232480 (tang hui joo) -UOB. Please send the receipt, transaction number, your bank account number and bank account holder name to us once you top up.

    Can you please kindly return the clothing to:

    OBDesign
    2022 Bukit Batok St 23 #02-162
    Singapore 659527

    Can you put a paper into the parcel and write the RMA number: RMA102401. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via with register mail.

    Please send back the clothing to us within 7 days. Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
  • Answered
    Question
    ang******* 2017-12-10
    Answer
    Hi,

    Thanks for your message
    We're apologize to inform you we're not sure for the accurate restock date for this clothing

    Thank you
    OBDesign.sg
    OB Design 2017-12-11
  • Answered
    Question
    kop******* 2017-08-04
    Answer
    Private Enquiry
    OB Design 2017-08-07
  • Answered
    Question
    aut******* 2017-06-24
    Answer
    Hi,

    Thanks for your message
    We're sorry to inform you we're not sure for the accurate restock date for this clothing

    Thank you
    OBDesign.sg
    OB Design 2017-06-26
  • Answered
    Question
    cha******* 2017-05-15
    Question
    Private Enquiry
    Answer
    Private Enquiry
    OB Design 2017-05-16
    Question
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Ppc******* 2017-02-26
    Answer
    Hi,

    Thanks for your message.
    You can refer the attachment

    Thank you
    OBDesign.sg
    OB Design 2017-02-27
  • Answered
    Question
    wen******* 2016-03-29
    Answer
    Hi,

    Thank you for your message. Can you please kindly return the clothing to:

    OBDesign
    20 Kramat Lane United House #02-01A
    Singapore 228773

    Can you put a paper into the parcel and write the RMA number: RMA101542. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
    Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
    OB Design 2016-03-30
    Question
    Hi. I'll like to enquire if you've received my top? Had posted it on Wed (30 Mar) using smartpac (SM600527490SG) as suggested. The delivery status states delivered on Thur (31 Mar).
    When would I receive my replacement? Thanks
    Answer
    Hi,

    Thanks for your message.
    We will check the return clothing and update to you by tomorrow.

    Thank you
    OBDesign.sg
    Question
    Hi. May I have an update. What's the situation with my replacement? Thanks
    Answer
    Hi,

    Thanks for your message.
    We have already receive your return clothing and we estimate you will receive your replacement within next week.

    Thank you
    OBDesign.sg
    Question
    Hi, I still have not received my replacement. May I know what's the status? Thanks
    Answer
    Hi,

    Thanks for your message.
    We're sorry for the delay. We have check with shipping company and we estimate you will receive it by today or tomorrow. Please let us know if you didn't receive it by tomorrow.

    Thank you
    OBDesign.sg
  • Answered
    Question
    bab******* 2016-01-25
    Answer
    Hi,

    Thanks for your message.
    You can get it before Feb 6th if you place order by today.

    Thank you
    OBDesign.sg
    OB Design 2016-01-25
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Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange