OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ DRAWSTRING COTTON JOGGERS PANTS  ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
15.60

OB DesignOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ DRAWSTRING COTTON JOGGERS PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY


Customer who recommended this item
9
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ DRAWSTRING COTTON JOGGERS PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Show My List

Customer Review (8)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 31, 2019 vr_*** (SG SG)
Highly Recommend Nov 03, 2018 mar*** (SG SG)
Highly Recommend Sep 10, 2018 su9*** (SG SG)
Netural Jul 13, 2018 joc*** (SG SG)
Not Recommend Jul 09, 2018 ser*** (SG SG)
Highly Recommend Jul 04, 2018 sya*** (SG SG)
Highly Recommend Jul 03, 2018 mys*** (SG SG)
Highly Recommend Oct 09, 2017 roc***

Item Q&A(2)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    mil******* 2018-09-05
    Answer
    Private Enquiry
    OB Design 2018-09-06
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    eve******* 2018-06-13
    Answer
    Hi,

    Thanks for your message
    May I know which size you're prefer?

    Thank you
    OBDesign.sg
    OB Design 2018-06-13
    Question
    M size
    Answer
    Hi,

    Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you.

    Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Please request the RMA number with us if you’re prefer to exchange the clothing to us. Thank you and please visit our store for more new arrivals every week.

    Thank you
    OBDesign.sg
    Question
    Ok. Which address do I send it back to? Do I have to pay for return as well?
    Answer
    Hi,

    Thanks for your message
    Can you top up the shipping fee $3.99 to 3803232480 (tang hui joo) -UOB. Please send the receipt, transaction number, your bank account number and bank account holder name to us once you top up.

    Can you please kindly return the clothing to:

    OBDesign
    2022 Bukit Batok St 23 #02-162
    Singapore 659527

    Can you put a paper into the parcel and write the RMA number: RMA102446. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).

    Please send back the clothing to us within 7 days. Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
    Question
    Ok I’ll send out tmr
    Answer
    Hi,

    Thanks for your message
    If you have any questions about your order, please don't hesitate to contact us.

    Thanks

    Best Regard
    OBDesign.sg
    Question
    Sorry was busy will send out today
    Answer
    Hi,

    Thanks for your message
    We will update to you once we receive your return parcel

    Thank you
    OBDesign.sg
    Question
    Can I know if M and L size diff is abit or a lot ?
    Question
    Just send my parcel out
    Answer
    Hi,

    Thanks for your message
    We will update to you once we receive your return parcel

    Thank you
    OBDesign.sg
    Question
    U have the sizing measurements?
    Answer
    Hi,

    Thanks for your message
    You can refer the attachment

    Thank you
    OBDesign.sg
    Question
    Ok I’ll take M size. How much to transfer to u and u have paynow?
    Question
    Have u receive my pants?
    Answer
    Hi,

    Thanks for your message
    We don't have paynow.
    Can you top up the shipping fee $3.99 to 3803232480 (tang hui joo) -UOB. Please send the receipt, transaction number, your bank account number and bank account holder name to us once you top up.

    Thank you
    OBDesign.sg
    Question
    Ok sorry I forgot abt this. U receive my parcel?
    Answer
    Hi,

    Thanks for your message
    Yes, please top up the shipping fee to us asap

    Thank you
    OBDesign.sg
    Question
    Ok
    Question
    Your FAST payment via iBanking for S$ 3.99 to A/C No: XXXXXX2480 on 17/07/2018 was successful. 16:07:38
    Answer
    Hi,

    Thanks for your message
    Can you take a photo or screenshot the receipt and send to us?

    Thank you
    OBDesign.sg
    Question
    After transfer I log out alrdy. U can check your acct I credit under payee Eve
    Answer
    Hi,

    Thanks for your message
    We recommend you log in again and take a photo for the receipt and send to us, because we will direct proceed the process immediately if you can provide the receipt else we need to take sometime to check it with bank

    Thank you
    OBDesign.sg
    Question
    Have u check?
    Answer
    Hi,

    Thanks for your message
    Can you take a photo for the receipt and send to us? This will speed up to veify the transaction

    Thank you
    OBDesign.sg
    Question
    Receipt
    Answer
    Hi,

    Thanks for your message
    We have already arrange ship out the clothing to you from Taiwan

    Thank you
    OBDesign.sg
    Question
    Ok
    Answer
    Hi,

    Thanks for your message
    If you have any questions about your order, please don't hesitate to contact us.

    Thanks

    Best Regard
    OBDesign.sg
    Question
    Hi it’s almost 1 mth and yet no news.
    Answer
    Hi,

    Thanks for your message
    The tracking for your order 2300281733 - rzy express, the parcel is on the way from Taiwan

    Thank you
    OBDesign.sg
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange