OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PLEATED SELF-TIE CHIFFON DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOU
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OB DesignOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PLEATED SELF-TIE CHIFFON DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOU


Customer who recommended this item
6
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PLEATED SELF-TIE CHIFFON DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (6)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 03, 2018 syl*** (SG SG)
Highly Recommend Jul 27, 2018 cho*** (SG SG)
Netural May 23, 2018 dan*** (SG SG)
Highly Recommend May 08, 2018 ari***
Highly Recommend Sep 09, 2016 lib***
Recommend Aug 09, 2016 xue***

Item Q&A(3)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    kay******* 2018-01-25
    Answer
    Hi,

    Thanks for your message
    The clothing in royal blue color, XL is currently available

    Thank you
    OBDesign.sg
    OB Design 2018-01-26
    Question
    Hi, please explain why my item was refunded?
    Question
    Hi please disregard the earlier qpost.
    Question
    Can I check if I am able to exchange for my order in perhaps around 2 weeks time? As I’m currently hospitalized and haven’t got a chance to try my clothes yet. Please advise.
    Answer
    Hi,

    Thanks for your message
    May I know your order number?

    Thank you
    OBDesign.sg
    Question
    HI the order number is 245558337.
    Answer
    Hi,

    Thanks for your message
    May I know only the order 245558337 need exchange the size? Which size you're prefer?

    Thank you
    OBDesign.sg
    Question
    Hi, sorry, as I have not tried the clothes yet, I just wanted to check with you whether I can seek an exchange for size once I have tried it?
    Answer
    Hi,

    Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you.

    Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Please request the RMA number with us if you’re prefer to exchange the clothing to us. Thank you and please visit our store for more new arrivals every week.

    Thank you
    OBDesign.sg
  • Answered
    Question
    amb******* 2016-09-03
    Answer
    Hi,

    Thanks for your message.
    Normally we will take 2-3 weeks to restock it.

    Thank you
    OBDesign.sg
    OB Design 2016-09-05
  • Answered
    Question
    aud******* 2016-08-22
    Answer
    Hi,

    Thanks for your message.
    You can follow the photo that we attach.

    Thank you
    OBDesign.sg
    OB Design 2016-08-23
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Address
Nangang 3rd Rd., Nantou City, Nantou County No.27

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Policy & Notice
How to Return/Exchange