OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ WARM TURTLE NECK LONG SLEEVE KNITS SWEATER ★ S-XXXL SIZE ★ PLUS S
11.10

OB DesignOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ WARM TURTLE NECK LONG SLEEVE KNITS SWEATER ★ S-XXXL SIZE ★ PLUS S


Customer who recommended this item
84
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Acrylic (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ WARM TURTLE NECK LONG SLEEVE KNITS SWEATER ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Customer Review (88)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 15, 2018 npb***
Highly Recommend Mar 10, 2018 she***
Highly Recommend Jan 10, 2018 spa***
Recommend Dec 30, 2017 car***
Highly Recommend Dec 25, 2017 ali***
Highly Recommend Dec 25, 2017 iki***
Highly Recommend Dec 24, 2017 ely***
Highly Recommend Dec 23, 2017 jes***
Highly Recommend Dec 22, 2017 chu***
Highly Recommend Dec 22, 2017 lin***

Item Q&A(9)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    woo******* 2018-09-16
    Answer
    Hi,

    Thanks for your message
    The color and size you're prefer are currently out of stock

    Thank you
    OBDesign.sg
    OB Design 2018-09-17
    Question
    when in stock pls?
    Answer
    Hi,

    Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you.

    Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Please request the RMA number with us if you’re prefer to exchange the clothing to us. Thank you and please visit our store for more new arrivals every week.

    Thank you
    OBDesign.sg
    Question
    Hello....this is not an exchange inquiry. I will like to know when tis item is in stock so that I can purchase. Thanks.
    Answer
    Hi,

    Thanks for your message
    We're sorry to inform you we're not sure for the accurate restock date for this clothing

    Thank you
    OBDesign.sg
  • Answered
    Question
    jen******* 2018-02-23
    Answer
    Hi,

    Thanks for your message
    We found the item 438113724 is not from our store, we recommend you make an inquiry to that seller

    Thank you
    OBDesign.sg
    OB Design 2018-02-26
  • Answered
    Question
    pui******* 2017-10-29
    Answer
    Private Enquiry
    OB Design 2017-10-30
  • Answered
    Question
    jes******* 2017-09-21
    Answer
    Hi,

    Thanks for your message
    We recommend you follow the actual wearing report to choose the size

    Thank you
    OBDesign.sg
    OB Design 2017-09-22
  • Answered
    Question
    mei******* 2017-08-22
    Answer
    Hi,

    Thanks for your message
    Normally we will take 4-6 working days to deliver the clothing

    Thank you
    OBDesign.sg
    OB Design 2017-08-22
  • Answered
    Question
    ann******* 2017-05-16
    Question
    Need your advise before i can submit the order, please reply asap.
    Answer
    Hi,

    Thanks for your message
    Normally we will take 4-6 working days to deliver the clothing

    Thank you
    OBDesign.sg
    OB Design 2017-05-17
  • Answered
    Question
    kmy******* 2017-05-02
    Answer
    Private Enquiry
    OB Design 2017-05-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    xxu******* 2017-01-08
    Answer
    Hi,

    Thanks for your message.
    We recommend you inquiry Qoo10 customer service regarding this issue

    Thank you

    OBDesign.sg
    OB Design 2017-01-09
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange