OB DESIGN ★ OBDESIGN ★ ORANGEBEAR ★ LONG SLEEVE FINE KNIT CARDIGAN ★ 20 COLORS ★ S-XXXXL SIZE
8 items sold
13.40

OB DesignOB DESIGN ★ OBDESIGN ★ ORANGEBEAR ★ LONG SLEEVE FINE KNIT CARDIGAN ★ 20 COLORS ★ S-XXXXL SIZE


Customer who recommended this item
204
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB DESIGN ★ OBDESIGN ★ ORANGEBEAR ★ LONG SLEEVE FINE KNIT CARDIGAN ★ 20 COLORS ★ S-XXXXL SIZE ★ PLUS SIZE
BOOKMARK 1 2 3 4 5 6 7

Customer Review (203)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 18, 2019 nnn*** (SG SG)
Highly Recommend Dec 22, 2018 yan*** (SG SG)
Highly Recommend Dec 12, 2018 har*** (SG SG)
Highly Recommend Dec 09, 2018 jcl*** (SG SG)
Recommend Nov 26, 2018 pam*** (SG SG)
Recommend Nov 21, 2018 kok*** (SG SG)
Highly Recommend Nov 20, 2018 dor*** (SG SG)
Highly Recommend Nov 19, 2018 Win*** (SG SG)
Recommend Nov 18, 2018 ckl*** (SG SG)
Highly Recommend Oct 28, 2018 aio*** (SG SG)

Item Q&A(9)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    bel******* 2018-07-12
    Answer
    Private Enquiry
    OB Design 2018-07-12
  • Answered
    Question
    jos******* 2018-05-02
    Answer
    Hi,

    Thanks for your message
    The parcel is on the way from Taiwan and we estimate you will receive the clothing within this week

    Thank you
    OBDesign.sg
    OB Design 2018-05-02
    Question
    Hi.

    I just contact Rzy express. They said OB design gave me wrong tracking number. They asking me to get the correct tracking no. from you. This tracking no: 2300247105 is not for the item deliver to Harvest@Woodlands. Under the tracking status, the item was delivered but I never received it.

    Thanks,
    Josephine Law
    Answer
    Hi,

    Thanks for your message
    We're apologize to inform you we're wrong give you the tracking to you, the new tracking is 2300247645 - rzy express, we estimate you will receive the clothing within this week

    Thank you
    OBDesign.sg
    Question
    Hi this tracking no. 2300247645 delivery was failed. Can arrange for re-delivery?
    Question
    Delivery was in midnight 6-May-18 0:05. Can arrange for day time delivery? ie. 9-6
    Answer
    Hi,

    Thanks for your message
    Can you whatsapp rzy express (96982006) to arrange redelivery?

    Thank you
    OBDesign.sg
    Question
    I messaged them. But they didn't reply me.
    Question
    when I called nobody pick up also. Please advice what to do next. Tq
    Answer
    Hi,

    Thanks for your message
    We had inform shipping company contact with you

    Thank you
    OBDesign.sg
  • Answered
    Question
    ang******* 2018-04-30
    Answer
    Hi,

    Thanks for you message
    The tracking will show the status once the parcel arrive Singapore and we estimate you will receive the clothing within this week

    Thank you
    OBDesign.sg
    OB Design 2018-05-02
  • Answered
    Question
    bre******* 2018-04-04
    Answer
    Hi,

    Thanks for your message
    The clothing is already ship out from Taiwan and the tracking status will show once the parcel arrive Singapore and we estimate the status will show in today

    Thank you
    OBDesign.sg
    OB Design 2018-04-04
  • Answered
    Question
    shu******* 2018-01-01
    Answer
    Hi,

    Thanks for your message
    The clothing is on the way from Taiwan and we estimate you will receive the clothing within this week

    Thank you
    OBDesign.sg
    OB Design 2018-01-02
  • Answered
    Question
    cla******* 2017-12-26
    Answer
    Hi,

    Thanks for your message
    The sale item can't apply the shop coupon, the 50% shop coupon is only for certain items

    Thank you
    OBDesign.sg
    OB Design 2017-12-27
  • Answered
    Question
    kel******* 2017-11-24
    Answer
    Hi,

    Thanks for your message
    We recommend you follow the actual wearing report to choose the size

    Thank you
    OBDesign.sg
    OB Design 2017-11-24
  • Answered
    Question
    can******* 2017-11-13
    Answer
    Private Enquiry
    OB Design 2017-11-14
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange