OB DESIGN ★ OBDESIGN ★ ORANGEBEAR ★ SHORT SLEEVE STRIPED COLLAR STRAPS TOPS ★ 2 COLORS ★ S-XXXL SIZE
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OB DesignOB DESIGN ★ OBDESIGN ★ ORANGEBEAR ★ SHORT SLEEVE STRIPED COLLAR STRAPS TOPS ★ 2 COLORS ★ S-XXXL SIZE

   

Customer who recommended this item
10
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 95% Cotton + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB DESIGN ★ OBDESIGN ★ ORANGEBEAR ★ SHORT SLEEVE STRIPED COLLAR STRAPS TOPS ★ 2 COLORS ★ S-XXXL SIZE ★ PLUS SIZE
BOOKMARK 1 2 3 4 5 6 7

Customer Review (11)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 19, 2019 joy*** (SG SG)
Highly Recommend Feb 06, 2019 ho_*** (SG SG)
Netural Feb 02, 2019 pua*** (SG SG)
Highly Recommend Jan 21, 2019 art*** (SG SG)
Highly Recommend Dec 15, 2018 yel*** (SG SG)
Recommend Dec 04, 2018 rut*** (SG SG)
Highly Recommend Nov 28, 2018 hot*** (SG SG)
Highly Recommend Nov 17, 2018 kim*** (SG SG)
Highly Recommend Nov 16, 2018 pri*** (SG SG)
Highly Recommend Oct 20, 2018 esi*** (SG SG)

Item Q&A(2)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    ser******* 2019-01-03
    Answer
    Hi,

    Thanks for your message
    Can you take a photo for the barcode at the plastic bag and send to us?

    Thank you
    OBDesign.sg
    OB Design 2019-01-04
    Question
    Oh, i have messed up which code, can you provide me the no. then i shall find the right plastic bag and take a pic.
    Question
    Hi,
    What is the point of checking the barcode on the plastic bag, please send me the S size blouse for my exchange, thank you.
    Answer
    Hi,

    Thanks for you message
    The barcode label should indicate AB6715

    Thank you
    OBDesign.sg
    Question
    Hi,
    Please find attached barcode label and advise when i can receive S size, thanks.
    Answer
    Hi,

    Thanks for your message
    Can you please kindly return the clothing to:

    OBDesign
    2022 Bukit Batok St 23 #02-162
    Singapore 659527

    Can you put a paper into the parcel and write the RMA number: RMA102653. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).

    Please send back the clothing to us within 7 days. Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
    Question
    Hi seller,
    Is not possible for me to send on weekday as i am busy at work.
    I may only do it on weekend if i can find the time. Therefore i can't confirm parcel can arrive 7 days not forgetting it will take 2 days delivery. Would it be possible for you to arrange courier to pick up the blouse from my residential address and return the right blouse at the same time?
    Answer
    Hi,

    Thanks for your message
    We apologize to inform you we didn't provide pickup service, we allow you post back the parcel on weekend

    Thank you
    OBDesign.sg
    Question
    Hi seller,
    Thank you. So do you need me to send by register parcel ?
    Are you paying me the return shipping fees?
    Answer
    Hi,

    Thanks for your message
    We will refund the singpost smartpac shipping fee $3.80 to you

    Thank you
    OBDesign.sg
    Question
    Hi seller,
    I have mailed out the parcel by Smartpac yesterday, please refer pic as tracking no. thank you.
    Answer
    Hi,

    Thanks for your message
    We will update to you once we receive your return parcel

    Thank you
    OBDesign.sg
    Question
    Hi,
    You should have received the return item, please advise when will you send me the S size blouse and also the shipping fess, thank you
    Answer
    Hi,

    Thanks for your message
    We have arrange ship the clothing to you from Taiwan

    Thank you
    OBDesign.sg
    Question
    Hi Seller,
    Thank you.
    How about my shipping fees $3.80?
    Answer
    Hi,

    Thanks for your message
    We will refund to you when you receive the parcel

    Thank you
    OBDesign.sg
    Question
    Hi seller,
    After much waiting, you still made the mistake to send me M size instead of S size.
    This time i can't send back to you, not going to waste my time to queue at the post office.
    Please arrange someone to collect from my house and send the right size asap to me.
    Answer
    Hi,

    Thanks for your message
    May I know do you have keep the original packing?

    Thank you
    OBDesign.sg
    Question
    Hi,
    Yes, i still keep the original packaging.
    Answer
    Hi,

    Thanks for your message
    We will arrange shipping company pickup the parcel after cny

    Thank you
    OBDesign.sg
    Question
    Hi seller,
    Noted. Are you sending me the S size blouse in exchange of M size blouse collection?
    Answer
    Hi,

    Thanks for your message
    Yes, we will pickup the clothing first

    Thank you
    OBDesign.sg
    Question
    Hi seller,
    Please advise when would be the pick up and also the right size S to be sent, thanks.
    Answer
    Hi,

    Thanks for your message
    The shipping company will contact with you within this 2 days

    Thank you
    OBDesign.sg
  • Answered
    Question
    sag******* 2018-08-30
    Answer
    Hi,

    Thanks for your message
    The size L for this clothing is currently available for both color

    Thank you
    OBDesign.sg
    OB Design 2018-08-30
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange