OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST PLEATED LONG PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★
2 items sold
15.70

OB DesignOBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST PLEATED LONG PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★


Customer who recommended this item
69
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST PLEATED LONG PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (22)

Show My List

Customer Review (76)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 20, 2019 Shi*** (SG SG)
Highly Recommend Nov 03, 2018 mar*** (SG SG)
Highly Recommend Oct 08, 2018 chu*** (SG SG)
Highly Recommend Sep 25, 2018 blu*** (SG SG)
Highly Recommend Sep 18, 2018 blu*** (SG SG)
Recommend Sep 08, 2018 ala*** (SG SG)
Recommend Aug 31, 2018 shy*** (SG SG)
Highly Recommend Aug 19, 2018 csh*** (SG SG)
Highly Recommend Aug 05, 2018 chi*** (SG SG)
Netural Jun 22, 2018 man*** (SG SG)

Item Q&A(7)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    kar******* 2018-10-04
    Answer
    Hi,

    Thanks for your message
    The material for this pant is cotton

    Thank you
    OBDesign.sg
    OB Design 2018-10-05
  • Answered
    Question
    ats******* 2017-11-12
    Answer
    hi,

    Thanks for your message
    We recommernd you take size 2XL

    thank you
    OBDesign.sg
    OB Design 2017-11-13
    Question
    But in general, does different items have different size chart. I have carted a few items and pending your confirmation to buy them. Thanks
    Answer
    Hi,

    Thanks for your message
    Difference style of the design has difference size chart

    Thank you
    OBDesign.sg
  • Answered
    Question
    jje******* 2017-11-12
    Answer
    Hi,

    thanks for your message
    We're apologize to inform you we're not sure for the accurate restock date for this item

    Thank you
    OBDesign.sg
    OB Design 2017-11-13
  • Answered
    Question
    ruo******* 2017-06-29
    Answer
    Hi,

    Thanks for your message
    The material for this pant is non stretchable

    Thank you
    OBDesign.sg
    OB Design 2017-06-30
  • Answered
    Question
    ana******* 2016-05-11
    Answer
    Hi,

    Thanks for your message.
    We recommend you take size 2XL.

    Thank you
    OBDesign.sg
    OB Design 2016-05-12
  • Answered
    Question
    wsh******* 2016-02-25
    Answer
    Hi,

    Thanks for your message.
    It's ok, we can do an exchange for you. For the order 162401596 (Deep purple, F) is still out of stock, do you want exchange the color to black?

    Thank you
    OBDesign.sg
    OB Design 2016-02-26
    Question
    Hi,

    How do I go about with the exchange?

    I still think the purple one is nicer. You have no idea when new stock come in?
    Answer
    Hi,

    Thanks for your message.
    We're not sure for the accurate restock date, do you want waiting for restock?

    Thank you
    OBDesign.sg
    Question
    Hi,

    Yes, I will wait for the restock.

    Meanwhile, can I know how do I return the pants for exchange?
    Thanks.
    Answer
    Hi,

    Thank you for your message. Can you please kindly return the clothing to:

    OBDesign
    20 Kramat Lane United House #02-01A
    Singapore 228773

    Can you put a paper into the parcel and write the RMA number: RMA101491. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
    Question
    Hi,

    I sent back the item a few weeks back. Just wondering if you received it.

    Thanks.
    Answer
    Hi,

    Thanks for your message.
    May I know do you have the tracking number?

    Thank you
    OBDesign.sg
    Question
    Hi,

    Sorry we sent by normal mail so there is not tracking number.
    However, I left a note with the number you provided in the previous message.
    Answer
    Hi,

    Thanks for your message.
    We have receive your return clothing and we will ship the clothing to you asap.

    Thank you
    OBDesign.sg
    Question
    Hi, I received the exchanged clothing sometime ago.

    How about the other piece of clothing I ordered? Is it still not in stock?
    Answer
    Hi,

    Thanks for your message.
    Can you give us your order number? We will check it for you.

    Thank you
    OBDesign.sg
    Question
    Hi,

    The order is 162401596 (Deep purple, F).

    Thanks.
    Answer
    Hi,

    Thanks for your message.
    We found the clothing is currently out of stock.

    Thank you
    OBDesign.sg
    Question
    Hi,

    Thank you for your reply.
    I will continue to wait for a while longer.
    Please, if possible, let me know when the clothing is back in stock.

    Thank you very much!
    Answer
    Hi,

    Thanks for your message.
    We will ship the clothing to you once we restock.

    Thank you
    OBDesign.sg
    Question
    Hi,

    I still have not receive one item of clothing.
    Can help to check if the stock is in?

    Thanks.
    Answer
    Hi,

    Thanks for your message.
    We found the clothing is still out of stock, do you want exchange to another clothing?

    Thank you
    OBDesign.sg
    Question
    Hi,

    It has been out of stock for quite a long while.
    I will change it to another clothing, please let me know which range I can pick from.

    Thank you.
    Answer
    Hi,

    Thanks for your message.
    You can choose the clothing is around $17.30

    Thank you
    OBDesign.sg
    Question
    Hi,

    Can I change to item number 445162505 in grey?

    Question: my hip is 37, will I fit into S or is it better if I get M.

    Thanks.
    Answer
    Hi,

    Thanks for your message.
    May I know your bust and waist measurement?

    Thank you
    OBDesign.sg
    Question
    Bust 32, Waist 25.

    Thank you
    Answer
    Hi,

    Thanks for your message.
    We recommend you take size S.

    Thank you
    OBDesign.sg
    Question
    OK then, I will take size S.

    Do I have to do anything on my side?
    Cancel the previous order and re-order?
    Answer
    Hi,

    Thanks for your message.
    We're sorry to inform you the size S is currently out of stock.

    Thank you
    OBDesign.sg
    Question
    ...

    Why is everything out of stock?

    Do you have any idea how long will I need to wait again for you to re-stock?
    Don't ask me if I want another color, I do not.

    This is a waiting game, so difficult to get something I want here.

    If the re-stock is going to take forever, I will appreciate it if you can give me some suggestions as to which piece of clothing I can change to.
    The last time I search, this piece of dress is the only one that prices around $17.30, which is the range you provided.

    I didn't want to get a refund because I will only get half the amount back, which is not worth while on my side.

    Please do something about your stocks.
    Answer
    Hi,

    Thanks for your message.
    Th dark gray color is available for size M, do you want exchange to size M?

    Thank you
    OBDesign.sg
    Question
    will it be too big? If there isn't much different I will take size M.
    Answer
    Hi,

    Thanks for your message.
    The size S and M has around 3-4 inches difference.

    Thank you
    OBDesign.sg
    Question
    Ok. I will exchange it.
    Answer
    Hi,

    Thanks for your message.
    We will do an exchange for you.

    Thank you
    OBDesign.sg
    Question
    Hi,

    It has been almost a month.
    May I check if I will be receiving my exchange item soon?
    Thanks.
    Answer
    Hi,

    Thanks for your message.
    Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

    Thank you
    OBDesign.sg
    Question
    Hi,

    I checked my mailbox but I did not receive it.
    Answer
    Hi,

    Thanks for your message.
    May I know do you have receive the clothing by today in your letterbox?

    Thank you
    OBDesign.sg
    Question
    Hi,

    I waited a few more days but I have yet to receive my clothing.
    Answer
    Hi,

    Thanks for your message.
    We will check with shipping company for your parcel.

    Thank you
    OBDesign.sg
  • Answered
    Question
    chu******* 2016-02-20
    Answer
    Hi,

    Thanks for your message.
    We recommend you take size L.

    Thank you
    OBDesign.sg
    OB Design 2016-02-22
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange