OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ RIBBED STRIPE SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★
1 items sold
11.90

OB DesignOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ RIBBED STRIPE SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★


Customer who recommended this item
53
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ RIBBED STRIPE SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (16)

Show My List

Customer Review (51)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 05, 2018 tin***
Highly Recommend Nov 16, 2018 ter***
Highly Recommend Nov 03, 2018 kai***
Highly Recommend Sep 06, 2018 shi***
Highly Recommend Sep 03, 2018 gil***
Highly Recommend Aug 25, 2018 gea***
Highly Recommend Aug 25, 2018 hwe***
Highly Recommend Jul 21, 2018 say***
Highly Recommend Jun 13, 2018 kli***
Netural Apr 25, 2018 say***

Item Q&A(8)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    sha******* 2017-07-16
    Answer
    Hi,

    Thanks for your message
    We will update to you once we receive your return clothing

    Thank you
    OBDesign.sg
    OB Design 2017-07-17
  • Answered
    Question
    sha******* 2017-07-12
    Answer
    Hi,

    Thanks for your message
    May I know the original packing is still available?

    Thank you
    OBDesign.sg
    OB Design 2017-07-13
    Question
    Yes
    Answer
    Hi,

    Thanks for your message
    Can you please kindly return the clothing to:

    OBDesign
    2022 Bukit Batok St 23 #02-162
    Singapore 659527

    Can you put a paper into the parcel and write the RMA number: RMA102202. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).

    Please send back the clothing to us within 7 days. Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

    Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
  • Answered
    Question
    koh******* 2017-05-08
    Answer
    Hi,

    Thanks for your message.
    May I know do you receive the clothing?

    Thank you
    OBDesign.sg
    OB Design 2017-05-09
  • Answered
    Question
    koh******* 2017-05-06
    Answer
    Hi,

    Thanks for your message
    Can I get the order number for this clothing?

    Thank you
    OBDesign.sg
    OB Design 2017-05-08
  • Answered
    Question
    koh******* 2017-05-06
    Answer
    Hi,

    Thanks for your message
    Can I get the order number for this clothing?

    Thank you
    OBDesign.sg
    OB Design 2017-05-08
    Question
    Hi this is the order number
    Answer
    Hi,

    Thanks for your message
    Can you please kindly return the clothing to:

    OBDesign
    20 Kramat Lane United House #02-01A
    Singapore 228773

    Can you put a paper into the parcel and write the RMA number: RMA102116. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost). Please send back the clothing to us within 7 days.

    Thank you and please let us know if you have any questions and we will gladly help.

    OBDesign.sg
    Question
    I don't know how to send a parcel. Please come and pick it up. Otherwise when u send the clothing to me just collect back this piece. This is a lapse on your side so I hope you can lessen trouble for me and resolve this.
    Answer
    Hi,

    Thanks for your message
    We're sorry to inform you we can't request shipping company to pickup the parcel, we will refund the shipping fee ($3.99) to you once customer return back the defect clothing to us. We will send back the return clothing to OB Taiwan to check the defect

    Thank you
    OBDesign.sg
    Question
    Hi posted
    Question
    It cost 3.80. Please advise how you will refund the shipping to me
    Question
    Here is the rma number I included
    Question
    Hi?
    Answer
    Hi,

    Thanks for your message
    We will update to you once we receive your return clothing

    Thank you
    OBDesign.sg
    Question
    Hi item has been delivered yesterday. Please advise when u will refund my shipping and replace my torn Blouse.
    Answer
    Hi,

    Thanks for your message
    We will check the return parcel and update to you by today

    Thank you
    OBDesign.sg
    Question
    Hi what's the update.
    Answer
    Hi,

    Thanks for your message
    We will arrange ship out the clothing to you

    Thank you
    OBDesign.sg
    Question
    Hi what about the refund of shipping? I paid 3.80 for smartpac to mail the torn clothing to you.
    Answer
    Hi,

    Thanks for your message
    We will refund the shipping fee to you

    Thank you
    OBDesign.sg
    Question
    Hi may i know how you want to refund? Account number?
    Answer
    Hi,

    Thanks for your message
    We will refund to your Qoo10 account

    Thank you
    OBDesign.sg
    Question
    May i have an update on the refund of shipping and replacement of torn clothing.
    Answer
    Hi,

    Thanks for your message
    We will make a refund to you once you receive your return clothing

    Thank you
    OBDesign.sg
    Question
    Hi I've received the clothing. May I have the refund.
    Answer
    Hi,

    Thanks for your message
    We will refund to you within this 2 days

    Thank you
    OBDesign.sg
    Question
    Hi i have not seen any updated or refund reflected in my account. Can you please update me.
    Answer
    Hi,

    Thanks for your message
    We will refund to you by today

    Thank you
    OBDesign.sg
    Question
    Hi where can I see the refund? I don't see it anywhere.
    Answer
    Hi,

    Thanks for your message
    We're refund to you by Qoo10

    Thank you
    OBDesign.sg
    Question
    Hi it's been more than a month.. I've been messaging you about refunds. It was promised to be done yet time and again it wasn't. There is no credibility in your words as a seller. I've been buying from ob alot.. This is a very bad experience having to chase for a 3.99 refund like that. Please exercise your promise to refund.
    Answer
    Hi,

    Thanks for your message
    Qoo10 already refund to you in Jun 6th

    Thank you
    OBDesign.sg
  • Answered
    Question
    koh******* 2017-05-04
    Answer
    Hi,

    Thanks for your message
    We have already reply to you in another message

    Thank you
    OBDesign.sg
    OB Design 2017-05-05
  • Answered
    Question
    ade******* 2016-04-24
    Answer
    Hi,

    Thanks for your message.
    Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

    Thank you
    OBDesign.sg
    OB Design 2016-04-25
    Question
    Hi!

    I've checked for 3 days and there's nothing so far. When I checked with the courier service on Friday, 22 Apr afternoon before the delivery was made, they said that item is for Yishun area. I am living in Sengkang.
    So definitely the item was delivered to a different person later that day.

    Please replace my items as soon as possible because it has been more than 2 weeks since the date of my order on 14 Apr.

    Thank you!
    Answer
    Hi,

    Thanks for your message.
    We're sorry about that and we will resend the clothing to you via singpost from our singapore warehouse and you will receive it within this week.

    Thank you
    OBDesign.sg
  • Answered
    Question
    ade******* 2016-04-22
    Answer
    Hi,

    Thanks for your message.
    We're sorry about that and we will resend the clothing to you from our singapore warehouse and you will receive it within this week.

    Thank you
    OBDesign.sg
    OB Design 2016-04-25
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162

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Policy & Notice
How to Return/Exchange