OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SLANT SHOULDER ONE-PIECE DRESS  ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIO
15.00

OB DesignOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SLANT SHOULDER ONE-PIECE DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIO


Customer who recommended this item
57
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 35% Rayon + 60% Polyester + 5% Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SLANT SHOULDER ONE-PIECE DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (14)

Show My List

Customer Review (64)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 19, 2018 edw***
Highly Recommend Sep 14, 2018 lia***
Recommend May 31, 2018 poh***
Highly Recommend Mar 19, 2018 bea***
Highly Recommend Mar 19, 2018 dap***
Highly Recommend Mar 19, 2018 isa***
Netural Feb 06, 2018 ail***
Highly Recommend Jun 02, 2017 eib***
Highly Recommend May 20, 2017 aht***
Recommend Apr 29, 2017 bel***

Item Q&A(8)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    jol******* 2016-06-01
    Answer
    Hi,

    Thanks for your message.
    We're sorry to inform you for the group buy item, we will ship out the clothing by Jun 8th.

    Thank you
    OBDesign.sg
    OB Design 2016-06-02
  • Answered
    Question
    ang******* 2016-05-26
    Answer
    Hi,

    Thanks for your message.
    We're sorry about that and we will resend the clothing to you from our singapore warehouse and you will receive it within this 2 days.

    Thank you
    OBDesign.sg
    OB Design 2016-05-26
    Question
    Hi,

    Noted thanks.

    Please deliver on Mon to Fri between 9am to 5pm.

    Regards,

    Angeline
    Answer
    Hi,

    Thanks for your message.
    We estimate you will receive the clothing by today, the tracking number is SGSG4883693 - Qxpress.

    Thank you
    OBDesign.sg
  • Answered
    Question
    eil******* 2016-05-23
    Answer
    Hi,

    Thanks for your message.
    Can you give us your bank account details?

    Thank you
    OBDesign.sg
    OB Design 2016-05-24
    Question
    DBS saving a/c - 005-003532-2, please Refund accordingly as promised and agreed.
    Answer
    Hi,

    Thanks for your message.
    We will make a refund to you.

    Thank you
    OBDesign.sg
    Question
    Waited till today Jun 2 - I still Did NOT receive my shipping fees Refund as you promised?

    Why made thing difficulties for buyer? Awaiting for my refund ASAP!
    Answer
    Hi,

    Thanks for your message.
    We're sorry for the delay, we will make a refund to you within this weekend.

    Thank you
    OBDesign.sg
    Question
    You replied will be refund the shipping by last weekends
    5 June, But I still Did NOT receive my refund?

    Can you be Keep your words and REFUND ASAP?

    Don't keep replying Empty promises without Action!
    Answer
    Hi,

    Thanks for your message.
    We're sorry for the mistake, we will make a refund to you by today.

    Thank you
    OBDesign.sg
    Question
    Your replied stated will Refund by Jun 10, where are my Refund??? It's already Jun 14!

    Please Refund ASAP!
    Answer
    Hi,

    Thanks for your message.
    We have already make a refund to you nin last friday, do you receive it?

    Thank you
    OBDesign.sg
    Question
    NO! I just update my bank passbook as nothing from you? Can you send me the proof of Bank-in transaction Or i-banking proof?
    Again, is DBS sav acc 005-0-035322.

    Please prove if you've refund.
    Answer
    Hi,

    Thansk for your message.
    We will check the transction record and send the receipt to you.

    Thank you
    OBDesign.sg
    Question
    I still Did Not Receive my Refund from you, When Csn you refund? Where are the proof you mentioned you will email to me???

    Don't try to be funny! Just refund! Big liar Very dishonest seller!
    Answer
    Hi,

    Thanks for your message.
    We found the transaction is fail, may I know the bank account number is DBS saving a/c: 005-003532-2 ?

    Thank you
    OBDesign.sg
    Question
    Yes! It's correct. Please Refund ASAP as promised since in April, and send me the proof receipt. Thanks.
    Answer
    Hi,

    Thanks for your message.
    May I know do you have another bank account?

    Thank you
    OBDesign.sg
    Question
    Sorry, no, please Refund to this DBS acc as provided.
    And provide proof receipt.
    Answer
    Hi,

    Thanks for your message.
    We will try to refund again in this weekend.

    Thank you
    OBDesign.sg
  • Answered
    Question
    eil******* 2016-05-09
    Answer
    Hi,

    Thanks for your message.
    We have already receive your return clothing and we will arrange resend the replacement to you asap.

    Thank you
    OBDesign.sg
    OB Design 2016-05-09
    Question
    Seller,

    Waited till today May 17, You Still Have NOT prepare to return my 2 dresses??? You want me to wait until When?? This Order was returned to you since Last April 26.

    Please Make Full Refund if you are Not returning my dresses, Don't keep replying mentioned you are shipping out!

    Awaiting for your soonest reply and Return my orders, please!
    Answer
    Hi,

    Thanks for your message.
    We're sorry about that and we will make a refund to you.

    Thank you
    OBDesign.sg
    Question
    I did paid you the 2nd Retuning shipping fees of $3.99 on 21/4/2016 as requested by you too (see attached proof of bank-in Slip)

    Please Make Full Refund of paid 2 dresses $20 x 2 = $40 + $3.99 = $43.99

    Awaiting for my refund ASAP. Thanks!
    Answer
    Hi,

    Thanks for your message.
    Can you give us your bank account details? We will make a refund to you for the shipping fee.

    Thank you
    OBDesign.sg
    Question
    Hi seller,

    Ok, I've just sent you my DBS saving acc no.to you.

    Would appreciate you can refund and send proof once you've returned. Thanks so much!
    Answer
    Hi,

    Thanks for your message.
    We will make a refund to you.

    Thank you
    OBDesign.sg
  • Answered
    Question
    kel******* 2016-04-26
    Answer
    Hi,

    Thanks for your message.
    May I know which size that you prefer?

    Thank you
    OBDesign.sg
    OB Design 2016-04-27
  • Answered
    Question
    eil******* 2016-04-21
    Answer
    Hi,

    Thanks for your message.
    We have message to you in another message.

    Thank you
    OBDesign.sg
    OB Design 2016-04-22
  • Answered
    Question
    eil******* 2016-04-21
    Answer
    Hi,

    Thanks for your message.
    It's personal account, can you send the receipt to us once top up.

    Thank you
    OBDesign.sg
    OB Design 2016-04-21
    Question
    Ok, I'll transfer $3.99 by ATM, upon completion, I'll take a photo and attach to you, B'cause the Post office is very to the bank, I need to mail back these 2 orders at the sametime to save my trip and time.

    So your mailing address is United House, 20 Karmat lane
    #02-01A S(228773)??

    Hope you can understand as to save another trip to go to PO the next day...

    Please revert and confirm your return address. Thanks!
    Answer
    Hi,

    Thanks for your message.
    The address is correct and please put the RMA number into the parcel.

    Thank you
    OBDesign.sg
    Question
    I've sent back these 2 Dresses on today by SingPost
    Reg # RC223077480SG, you should be receiving within 2-3 working days. Please see attached SingPost receipt.

    Have followed your instructions given and emailed Q10
    at the sametime too.

    My exchange will be:
    1) From 3XL change to 2XL (2 dresses), and
    2) 1 pink dress change to Burgundy color (Deep Blue color remain) - All 2XL

    Hope to receive my exchange dresses soon and apologies for any inconvenience may caused. Thanks.
    Answer
    Hi,

    Thanks for your message.
    We will update to you once we receive your return clothing.

    Thank you
    OBDesign.sg
  • Answered
    Question
    eil******* 2016-04-20
    Answer
    Hi,

    Thanks for your message.
    Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you. Thank you and please visit our store for more new arrivals every week.

    Thank you
    OBDesign.sg
    OB Design 2016-04-21
    Question
    Thanks for the reply.

    Can you give me the return mailing address and contact of your company? As I can't find any mailing address to ship back...
    Ok, I will do return and buy back again...

    All the 2 orders are unwore, NEW w/Tag condition.

    Please revert return mailing address in order to ship back soon. Thanks!
    Answer
    Hi,

    Thanks for your message.
    We have already reply to you in another message.

    Thank you
    OBDesign.sg
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162
Policy & Notice
How to Return/Exchange